Question 1

Primary emphasis in the economic model of social responsibility is on

Accepted Answer

A)  quality of life. 
B)  conservation of resources. 
C)  market-based decisions. 
D)  production. 
E)  firm's and community's interests.

Question 2

What have the courts ruled about quotas as a part of affirmative action programs?

Accepted Answer

A)  Courts have confirmed their usefulness in correcting past failures. 
B)  Courts have restricted the use of quotas to certain occupations with severe obstacles to overcome. 
C)  Courts have ruled the quotas unconstitutional and condemned companies for using them. 
D)  Courts have supported the use of quotas on a wide basis throughout the United States. 
E)  Courts have ruled quotas unconstitutional but commended their purpose.

Question 3

Residents around Lake Gunter have been warned not to drink their water because it contains some unknown chemical contaminant that could be harmful. What is this called?

Accepted Answer

A)  Pollution 
B)  Negligence 
C)  Carelessness 
D)  Recovery 
E)  Biological disaster

Question 4

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement. It does this because it realizes that the customer has the right to

Accepted Answer

A)  choose. 
B)  obtain credit. 
C)  be heard. 
D)  be informed. 
E)  safety.

Question 5

When sulfur emitted by smokestacks combines with moisture in the atmosphere to form acids that are spread by the wind, ____ results.

Accepted Answer

A)  air pollution 
B)  fire 
C)  acid rain 
D)  emissions 
E)  wet pollution

Question 6

When Ford discovered the fault with its Pinto model that caused the car to explode easily when hit from the rear, what action should it have taken to preserve basic consumer rights?

Accepted Answer

A)  Ford should have performed a cost benefit analysis to determine whether it would save more money by doing nothing or by rectifying the problem. 
B)  Ford should have launched a campaign warning consumers of the defect so they would avoid getting in accidents. 
C)  Ford should have warned consumers of the explosions, recalled all of the defective automobiles, and corrected the problem. 
D)  Ford should have quietly ignored the problem and phased the Pinto out of its automobile lineup. 
E)  Ford should have redesigned the automobile to make it safer for consumers in the future.

Question 7

How can the government encourage ethical behavior? Give an example.

Accepted Answer

The answer of How can the government encourage ethical behavior?...

Question 8

What might be the personal and social consequences of whistle-blowing within one's own firm?

Accepted Answer

The answer of What might be the personal and social...

Question 9

When people in an industrialized society contaminate the environment, the action is called

Accepted Answer

A)  wasteful. 
B)  recycling. 
C)  redesign. 
D)  disposal. 
E)  pollution.

Question 10

The study of the morality of choices made by people is known as

Accepted Answer

A)  ethics. 
B)  business ethics. 
C)  freedom of choice. 
D)  moral aptitude. 
E)  standard of behavior.

Question 11

Which president led the way in creating programs to improve the working and social conditions in the United States in the 1930s?

Accepted Answer

A)  Teddy Roosevelt 
B)  Calvin Coolidge 
C)  Franklin Roosevelt 
D)  Woodrow Wilson 
E)  Herbert Hoover

Question 12

Tom stormed into the office, exclaiming, "That's the last straw! I've experienced unethical behavior at this company one time too many. I'll be calling the press immediately." It appears that Tom is about to engage in

Accepted Answer

A)  an unethical practice. 
B)  corporate ethics. 
C)  whistling. 
D)  trumpeting. 
E)  whistle-blowing.

Question 13

Historically a discrepancy exists between the pay for women and men of equal qualifications. Which statement most accurately describes this inequality?

Accepted Answer

A)  Although the pay discrepancy between men and women used to be quite large, it is nonexistent today. 
B)  Despite threats of legal action, women still make significantly less than men of equal background. 
C)  So much has been done to correct this discrepancy that women, on average, earn more than men of equal qualifications. 
D)  The discrepancy in pay has shifted back and forth the last three decades; that is, sometimes women are paid more and sometimes men are paid more. 
E)  Women and men of equal qualifications have, for the past two decades, made approximately the same amount of money from similar occupations.

Question 14

Anne's new necklace breaks the day after she purchases it. She tries to get it fixed or replaced and feels that she has been given the runaround by both the retailer and the manufacturer of the necklace. She is treated rudely and finally told she will have to drive two hours to a company-approved repair center to have the necklace fixed. Anne is certain that her consumer right to ____ has been ignored by both companies.

Accepted Answer

A)  be heard 
B)  safety 
C)  be informed 
D)  service 
E)  consumer education

Question 15

A plan designed to increase the number of minority employees within an organization is known as

Accepted Answer

A)  the Dodd-Frank Act. 
B)  the Civil Rights Act. 
C)  a social responsibility program. 
D)  an affirmative action program. 
E)  the Bill of Rights.

Question 16

You are the decision maker for purchasing office equipment in your organization. One sales representative privately offers you season tickets to the Chicago Bears if you help him out. This tactic is

Accepted Answer

A)  a corporate discount. 
B)  a common business practice. 
C)  a bribe. 
D)  personal selling. 
E)  ethical.

Question 17

Which organization was established to train the hard-core unemployed?

Accepted Answer

A)  Better Business Bureau 
B)  Equal Employment Opportunity Commission 
C)  Environmental Protection Agency 
D)  Affirmative Action Committee 
E)  National Alliance of Business

Question 18

Which of the following is an argument against social responsibility?

Accepted Answer

A)  Business has resources needed to tackle today's complex social issues. 
B)  Because business is a part of our society, it cannot ignore social issues. 
C)  Corporate time, money, and talent should be used to maximize profits. 
D)  By helping resolve social issues, business can create a more stable environment. 
E)  Socially responsible decision making by firms can prevent increased government intervention.

Question 19

Mattel, the maker of Barbie dolls, frequently shows television ads aimed at children on Saturday mornings, when many children are known to watch cartoons. Some of these ads mix cartoon-type animation and "real" shots of the dolls so that it is sometimes difficult for even an adult to determine what the doll can or cannot do. This most likely represents

Accepted Answer

A)  a conflict of interest. 
B)  an ethical problem because children may be deceived about what Barbie can do. 
C)  an ethical concern for many creditors of Mattel. 
D)  illegal payoffs, if parents are getting more than they actually know they are paying for. 
E)  that Mattel employees need better working conditions and higher pay.

Question 20

Harold Finn III and his son, father, and grandfather gathered last week to compare notes on the business. Harold's grandfather started the business in 1928. His father became active in 1947, Harold in 1965, and his son in 1983. During their conversations, they discovered that some things about the past were similar to conditions today, although many others were quite different. An example of the differences is that after the 1930s,

Accepted Answer

A)  government protection of workers and consumers increased. 
B)  working conditions deteriorated quickly to the current condition. 
C)  there was a period of laissez-faire business conditions. 
D)  consumer groups diminished and became almost non-existent. 
E)  businesses were free to operate pretty much as they chose.

Exam 2: A: Being Ethical and Socially Responsible