Question 1

Which of the following is a feature of social exchange relationships between organizations and employees?

Accepted Answer

A)   a narrow definition of work demands
B)   an explicit repayment schedule
C)   advance knowledge of occupational obligations
D)   impersonal and contractual exchanges
E)   mutual investment E

Question 2

In the context of trust and job performance, the ability to focus reflects the degree to which employees can devote their attention to work, as opposed to engaging in workplace politics or saving themselves from problems like abusive supervision.

Accepted Answer

A) True 
 B)False  True

Question 3

Employees gauge procedural justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.

Accepted Answer

A) True 
 B)False  False

Question 4

Manuela and Noor were incensed when their company decided to get rid of its onsite childcare center and expand its gym and sports facilities instead. They find it outrageous that the company did not factor its employees' wants and needs into its decision, especially given the fact that 47 percent of its employees have children still living at home. Manuela and Noor feel that ________ justice was not served.

Accepted Answer

A)   distributive
B)   procedural
C)   interpersonal
D)   informational
E)   adaptive

Question 5

Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.

Accepted Answer

A) True 
 B)False

Question 6

Moral development at the conventional stage is characterized by

Accepted Answer

A)   an emphasis on laws, rules, and orders that govern society.
B)   self-interest and a lack of loyalty, gratitude, or fairness.
C)   a set of defined, established moral principles.
D)   specific principles like utilitarianism and egoism.
E)   the desire to obtain pleasure and avoid pain regardless of any concern about moral order.

Question 7

According to the principle of ________, an act is considered to be morally right if it allows the decision maker to lead a "good life" by adhering to virtues like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience.

Accepted Answer

A)   ethics of rights
B)   ethics of duties
C)   egoism
D)   virtue ethics
E)   utilitarianism

Question 8

Economic exchanges are impersonal and resemble contractual agreements, such that employees agree to fulfill the duties in their job description in exchange for financial compensation.

Accepted Answer

A) True 
 B)False

Question 9

Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.

Accepted Answer

A) True 
 B)False

Question 10

When authorities are perceived as benevolent, it means that they

Accepted Answer

A)   care for employees, are concerned about their well-being, and feel a sense of loyalty to them.
B)   display hostile verbal and nonverbal behaviors, excluding physical contact.
C)   reward employees for exposing illegal or immoral actions by their organization.
D)   lack a general expectation that the words and promises of employees can be relied upon.
E)   hinder employees' ability to focus, which reflects the degree to which employees can devote their attention to work.

Question 11

Trust in authorities like the management in a firm depends on which two factors?

Accepted Answer

A)   justice and perception of power
B)   competence and legitimacy
C)   ethics and responsibility
D)   commitment and ethics
E)   justice and ethics

Question 12

Darien has just started a new job. His coworkers tell him that their manager is very unselfish and always keeps her promises. In addition, she is the leading expert in the company on product development. As a result of this information, Darien is likely to develop cognition-based trust in his manager.

Accepted Answer

A) True 
 B)False

Question 13

Describe interpersonal justice and its significance. Explain the two rules that foster interpersonal justice.

Accepted Answer

The answer of Describe interpersonal justice and its significance. Explain...

Question 14

Justice reflects the perceived fairness of an authority's

Accepted Answer

A)   corporate social responsibility.
B)   ethical orientation.
C)   decision making.
D)   benign power.
E)   morality.

Question 15

Benevolence is defined as the perception that the authority

Accepted Answer

A)   wants to aid the trustor.
B)   has a high degree of competence.
C)   is the most qualified person for the job.
D)   has acceptable values and principles.
E)   believes in personal responsibility.

Question 16

Kohlberg's theory of cognitive moral development proposes that as people age and mature, they move through the preconventional, postconventional, and principled stages of moral development.

Accepted Answer

A) True 
 B)False

Question 17

The first step in the four-component model of ethical decision making is

Accepted Answer

A)   moral intent.
B)   moral judgment.
C)   ethical behavior.
D)   moral awareness.
E)   moral identity.

Question 18

Discuss how relationships based on the economic exchange play an important role in employee-authority relationships.

Accepted Answer

The answer of Discuss how relationships based on the economic...

Question 19

The ________ norm is typically judged to be the fairest choice in situations in which the goal is to maximize the productivity of individual employees.

Accepted Answer

A)   equity
B)   equality
C)   need
D)   standard
E)   prescriptive

Question 20

Mariel is in the market to buy a used car. Her friend Mika tells her that she should avoid City Motors. Mika's boyfriend bought his car there, and it breaks down constantly. Mariel talks to several other friends who agree with Mika. Their judgment reflects the fact that City Motors has

Accepted Answer

A)   poor ethics.
B)   bad marketing.
C)   a poor reputation.
D)   high trustworthiness.
E)   good after-sales service.

Exam 7: Trust, Justice, and Ethics

Which of the following is a feature of social exchange relationships between organizations and employees?

In the context of trust and job performance, the ability to focus reflects the degree to which employees can devote their attention to work, as opposed to engaging in workplace politics or saving themselves from problems like abusive supervision.

Employees gauge procedural justice by asking whether decision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.

Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.

Moral development at the conventional stage is characterized by

According to the principle of ________, an act is considered to be morally right if it allows the decision maker to lead a "good life" by adhering to virtues like wisdom, honesty, courage, friendship, mercy, loyalty, modesty, and patience.

Economic exchanges are impersonal and resemble contractual agreements, such that employees agree to fulfill the duties in their job description in exchange for financial compensation.

Interpersonal justice is fostered when authorities adhere to two particular rules: the justification rule and the truth rule.

When authorities are perceived as benevolent, it means that they

Trust in authorities like the management in a firm depends on which two factors?

Describe interpersonal justice and its significance. Explain the two rules that foster interpersonal justice.

Justice reflects the perceived fairness of an authority's

Benevolence is defined as the perception that the authority

Kohlberg's theory of cognitive moral development proposes that as people age and mature, they move through the preconventional, postconventional, and principled stages of moral development.

The first step in the four-component model of ethical decision making is

Discuss how relationships based on the economic exchange play an important role in employee-authority relationships.

The ________ norm is typically judged to be the fairest choice in situations in which the goal is to maximize the productivity of individual employees.

Mariel is in the market to buy a used car. Her friend Mika tells her that she should avoid City Motors. Mika's boyfriend bought his car there, and it breaks down constantly. Mariel talks to several other friends who agree with Mika. Their judgment reflects the fact that City Motors has