Question 1

The use of information systems because of necessity describes the business objective of

Accepted Answer

A)  operational excellence. 
B)  improved business practices. 
C)  competitive advantage. 
D)  improved flexibility. 
E)  survival.

Question 2

Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the sociotechnical approach.

Accepted Answer

A) True 
 B)False

Question 3

Apple Computer dominates the online legal music sales industry primarily because of a failure of recording label companies to

Accepted Answer

A)  invest in technology. 
B)  assemble accurate data. 
C)  invest in complementary assets. 
D)  modernize their information value chain. 
E)  adopt a new business model.

Question 4

A business model describes how a company produces, delivers, and sells a product or service to create wealth.

Accepted Answer

A) True 
 B)False

Question 5

Detailed, programmed instructions that control computer hardware components in an information system are known as computer ________.

Accepted Answer

The answer of Detailed, programmed instructions that control computer hardware...

Question 6

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

Accepted Answer

A)  the specification of procedures for identifying packages with sender and recipient information 
B)  monitoring service levels 
C)  promoting the company strategy of low-cost, superior service 
D)  the use of handheld computers and networks for managing package delivery 
E)  a Web-based Post Sales Order Management System

Question 7

Output

Accepted Answer

A)  is feedback that has been processed to create meaningful information. 
B)  is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C)  transfers data to the people who will use it or to the activities for which it will be used. 
D)  transfers processed information to the people who will use it or to the activities for which it will be used. 
E)  converts raw input into a meaningful form.

Question 8

________ are private corporate networks extended to authorized users outside the organization.

Accepted Answer

The answer of ________ are private corporate networks extended to...

Question 9

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

Accepted Answer

A)  The system enables the firm to create new products and services. 
B)  The system will create new value for the firm, beyond its costs. 
C)  The system will automate key business processes. 
D)  The system is in use by our primary competitors. 
E)  The system integrates well with the Web.

Question 10

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

Accepted Answer

A)  senior executives 
B)  sales executives 
C)  production workers 
D)  operational managers 
E)  knowledge workers

Question 11

Which of the following would not be a complementary asset for a solar panel manufacturer?

Accepted Answer

A)  international solar equipment certification standards 
B)  government funding for green technology 
C)  centralized hierarchical decision making 
D)  innovation-driven management team 
E)  subsidies for adoption of solar energy

Question 12

Order data for baseball tickets and bar code data are examples of

Accepted Answer

A)  raw input. 
B)  raw output. 
C)  customer and product data. 
D)  sales information. 
E)  information systems.

Question 13

Investment in IT is 33% of all invested capital.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following are key corporate assets?

Accepted Answer

A)  intellectual property, core competencies, and financial and human assets 
B)  production technologies and business processes for sales, marketing, and finance 
C)  knowledge and the firm's tangible assets, such as goods or services 
D)  time and knowledge 
E)  significant business relationships

Question 15

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and

Accepted Answer

A)  improved flexibility. 
B)  improved decision making. 
C)  improved business practices. 
D)  improved efficiency. 
E)  improved business value.

Question 16

A fully digital firm produces only digital goods or services.

Accepted Answer

A) True 
 B)False

Question 17

Thomas Friedman's declaration that the world was now "flat" meant that

Accepted Answer

A)  the Internet has reduced the economic advantages of developed countries. 
B)  globalization is starting to offer less advantage to large corporations. 
C)  the global economy is increasingly commanded by fewer and larger corporations. 
D)  global capitalism is homogenizing culture and business practices throughout the world. 
E)  global shipping rates have reached historic lows.

Question 18

All of the following are advantages, for a firm, of cloud computing except

Accepted Answer

A)  ability to support mobile computing. 
B)  ability to support remote work. 
C)  ability to improve communication. 
D)  ability to rely on markets to build value. 
E)  ability to reduce data storage costs.

Question 19

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

Accepted Answer

A)  culture. 
B)  environment. 
C)  atmosphere. 
D)  values. 
E)  ethos.

Question 20

Which of the following objectives best describes the business strategy behind the technologies implemented by the San Francisco Giants, as discussed in the chapter case?

Accepted Answer

A)  customer and supplier intimacy 
B)  survival 
C)  competitive advantage 
D)  customer support 
E)  operational excellence

Exam 1: Information Systems in Global Business Today

The use of information systems because of necessity describes the business objective of

Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the sociotechnical approach.

Apple Computer dominates the online legal music sales industry primarily because of a failure of recording label companies to

A business model describes how a company produces, delivers, and sells a product or service to create wealth.

Detailed, programmed instructions that control computer hardware components in an information system are known as computer ________.

Which of the following constitutes an organizational element in the UPS tracking system described in the chapter?

Output

________ are private corporate networks extended to authorized users outside the organization.

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

Which of the following would not be a complementary asset for a solar panel manufacturer?

Order data for baseball tickets and bar code data are examples of

Investment in IT is 33% of all invested capital.

Which of the following are key corporate assets?

The six important business objectives of information technology are new products, services, and business models; customer and supplier intimacy; survival; competitive advantage; operational excellence; and

A fully digital firm produces only digital goods or services.

Thomas Friedman's declaration that the world was now "flat" meant that

All of the following are advantages, for a firm, of cloud computing except

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its

Which of the following objectives best describes the business strategy behind the technologies implemented by the San Francisco Giants, as discussed in the chapter case?