Question 1

The attrition rate for expatriates is considerably higher than that of non-expatriates.

Accepted Answer

A) True 
 B)False

Question 2

Task facilitation is the ability to convey goals and train team members to effectively use the collaborative technology.

Accepted Answer

A) True 
 B)False

Question 3

According to the study by Lazarova and Caligiuri, career planning sessions are associated with successful repatriation.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT a recommendation made by Govindarajan and Gupta for improving global teamwork?

Accepted Answer

A) minimize global exposure for all team members 
B) cultivating a culture of trust 
C) linking rewards to team performance 
D) building social networks among managers from different countries

Question 5

There are various categories of resources-both people and processes-which IHR managers and others must develop and maintain; in particular it is essential for them to ________.

Accepted Answer

A) minimize long-term retention and use of international cadre 
B) develop culturally homogeneous teams 
C) develop effective global management teams 
D) consider host-country labor relations system as essentially anarchic

Question 6

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

Accepted Answer

A) True 
 B)False

Question 7

The psychological process of readapting to one's home culture after working in a host-country culture is called ________.

Accepted Answer

A) social loafing 
B) assimilation effect 
C) reverse culture shock 
D) expatriate failure

Question 8

For sharing resources and managing the transnational transfer of knowledge, it is essential for MNCs to maximize their human assets in the form of ________ teams.

Accepted Answer

A) virtual management 
B) regional management 
C) niche management 
D) global management

Question 9

Convergence occurs as ________ is sought, such as for the EC countries, and as competitive pressures in free-trade zones, such as the NAFTA countries, eventually bring about demands for some equalization of benefits for workers.

Accepted Answer

A) segregation 
B) harmonization 
C) homogenization of the workforce 
D) cultural assimilation

Question 10

Which of the following is the most likely reason for falling union membership in industrialized countries?

Accepted Answer

A) a decrease in the proportion of white-collar and service workers as proportionate to manufacturing workers 
B) rising proportion of temporary and part-time workers 
C) the declining popularity of unions among the older generations 
D) a reduced number of firms offshoring white-collar jobs

Question 11

Overall, more managerial opportunities are available for ________ women than for women in most other countries.

Accepted Answer

A) Russian 
B) Chinese 
C) Arabian 
D) American

Question 12

________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.

Accepted Answer

A) Team management 
B) Organizational efficiency 
C) Productivity 
D) Knowledge transfer

Question 13

________ pointed out that expatriate experience not only brings about knowledge about cultural differences but also creates insights about HQ-subsidiary relations from which ideas about improving business could be derived.

Accepted Answer

A) Adler 
B) Tung 
C) Berthoin 
D) Gupta

Question 14

Which of the following is a recommendation by Tung for a successful repatriation program?

Accepted Answer

A) offering support for dealing with family issues on early returns from assignment 
B) assigning additional professional responsibilities to the expatriate 
C) establishing a special organizational unit for the purposes of career planning and continuing guidance for the expatriate 
D) allowing the expatriate to choose alternate career paths

Question 15

A repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following acquired skills is the manager referring to in this instance?

Accepted Answer

A) technical skills 
B) multiple perspectives 
C) managerial skills 
D) tolerance for ambiguity

Question 16

According to Berthoin, which of the following types of knowledge gained abroad helps in understanding the differences in customer preferences?

Accepted Answer

A) knowledge about why 
B) knowledge about when 
C) knowledge about what 
D) knowledge about who

Question 17

A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects.Which of the following is NOT one of those strategies?

Accepted Answer

A) drawing upon individual tolerance and self-control 
B) setting up transnational cultures 
C) linking rewards to individual achievement 
D) trial-and-error processes coupled with personal relationships

Question 18

The members of ________ interact through computer-mediated communication systems and are linked together across time, space, and organizational boundaries.

Accepted Answer

A) virtual teams 
B) primary groups 
C) local teams 
D) cliques

Question 19

________ is one of the informal means that firms often use to help the trailing spouse find a position at the same location.

Accepted Answer

A) Intercompany networking 
B) Organizational shuffling 
C) Predeparture training 
D) Global management

Question 20

According to a survey of Alcoa's virtual team members, successful team leaders ________.

Accepted Answer

A) have the ability to convey goals and resolve conflicts 
B) are more likely to use autocratic power 
C) are more likely to discourage innovation 
D) have limited international experience

Exam 10: Developing a Global Management Cadre

The attrition rate for expatriates is considerably higher than that of non-expatriates.

Task facilitation is the ability to convey goals and train team members to effectively use the collaborative technology.

According to the study by Lazarova and Caligiuri, career planning sessions are associated with successful repatriation.

Which of the following is NOT a recommendation made by Govindarajan and Gupta for improving global teamwork?

There are various categories of resources-both people and processes-which IHR managers and others must develop and maintain; in particular it is essential for them to ________.

Reverse culture shock occurs primarily because of the difficulty of reintegrating into the organization.

The psychological process of readapting to one's home culture after working in a host-country culture is called ________.

For sharing resources and managing the transnational transfer of knowledge, it is essential for MNCs to maximize their human assets in the form of ________ teams.

Convergence occurs as ________ is sought, such as for the EC countries, and as competitive pressures in free-trade zones, such as the NAFTA countries, eventually bring about demands for some equalization of benefits for workers.

Which of the following is the most likely reason for falling union membership in industrialized countries?

Overall, more managerial opportunities are available for ________ women than for women in most other countries.

________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations.

________ pointed out that expatriate experience not only brings about knowledge about cultural differences but also creates insights about HQ-subsidiary relations from which ideas about improving business could be derived.

Which of the following is a recommendation by Tung for a successful repatriation program?

A repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following acquired skills is the manager referring to in this instance?

According to Berthoin, which of the following types of knowledge gained abroad helps in understanding the differences in customer preferences?

A comparative study of European project groups in several countries by Sylvie Chevrie revealed three main strategies for dealing with the challenge of achieving cross-cultural collaboration in multinational horizontal projects.Which of the following is NOT one of those strategies?

The members of ________ interact through computer-mediated communication systems and are linked together across time, space, and organizational boundaries.

________ is one of the informal means that firms often use to help the trailing spouse find a position at the same location.

According to a survey of Alcoa's virtual team members, successful team leaders ________.