Question 1

A forestry services firm tested Gerald on his emotional quotient which included questions evaluating his honesty and other personal traits. Gerald just took a(n) ________.

Accepted Answer

A)   personality test
B)   aptitude test
C)   vocational test
D)   achievement test
E)   technical skill test A

Question 2

What should evaluators do to avoid the potential weaknesses of performance appraisals?

Accepted Answer

A)   Point out the subject's negative work habits.
B)   Punish or reward the employee through positive and negative feedback.
C)   The appraisal feedback should be tactful and objective as possible to minimize negative reactions.
D)   The evaluation paperwork should be done with quickly so as to achieve targets.
E)   The evaluator should hold a feedback session to point out the collective negative aspects of all the individuals under evaluation. C

Question 3

________ attempt to measure an individual's interest in performing various kinds of jobs.

Accepted Answer

A)   Aptitude-interest tests
B)   Vocational interest tests
C)   Keyboarding tests
D)   Typing tests
E)   Functional interest tests B

Question 4

The technique commonly used to gain an understanding of a position to be filled so that the broad range of potential employees can be narrowed intelligently is known as ________.

Accepted Answer

A)   job analysis
B)   workforce planning
C)   employment status
D)   performance appraisal
E)   workplace orientation

Question 5

Which of the following statements is true about performance appraisals?

Accepted Answer

A)   Performance and organizational objectives are discussed separately during performance appraisals.
B)   Performance appraisals should ideally reflect the evaluator's impression of the employee's work habits.
C)   The goal of performance appraisals is to subjectively analyze an individual's habits, rather than objectively evaluate the employee's performance.
D)   Performance appraisals provide systematic judgments to support salary increases, promotions, transfers, and sometimes demotions or terminations.
E)   Performance appraisal is a continuing activity that focuses solely on established human resources within the organization.

Question 6

________ for developing skills reflect a blend of job-related knowledge and experience.

Accepted Answer

A)   Position rotation
B)   Overlearning
C)   Virtual teams
D)   Special project reviews
E)   Classroom techniques

Question 7

Although conceptually separate, performance and objectives should be distinct and independent topics of discussion during performance appraisals.

Accepted Answer

A) True 
 B)False

Question 8

The ________ seeks to uphold the equal opportunity legislation which protects the right of a citizen to work and obtain a fair wage based primarily on merit and performance.

Accepted Answer

A)   American Equal Rights Association
B)   United States Commission on Civil Rights
C)   Federal Labor Relations Authority
D)   Social Security Act
E)   Equal Employment Opportunity Commission

Question 9

Margie has applied for a job with the Lumineer Company. She was asked "how would you handle an angry customer?" and "If you caught a coworker lying, what would you do?" These are examples of questions you would hear in ________.

Accepted Answer

A)   aptitude-interest tests
B)   vocational interest tests
C)   typing test
D)   personality tests
E)   communications test

Question 10

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization, where an employee can occupy only a particular ranking.

Accepted Answer

A)   Rating scale
B)   Employee comparison
C)   Likert scale
D)   Semantic differential
E)   Rasch model

Question 11

The activities that a job entails are collectively referred to as the ________.

Accepted Answer

A)   job specification
B)   job description
C)   job analysis
D)   job requirements
E)   performance appraisal

Question 12

Which of the following statements best defines measurements gained from the use of aptitude tests?

Accepted Answer

A)   The physical ability an individual possesses to perform a certain task
B)   An individual's interest in performing various kinds of jobs
C)   The potential of an individual to perform a task
D)   An individual's personality dimensions in such areas as emotional maturity, subjectivity, honesty, and objectivity
E)   An individual's response to stressful situations in order to assess his/her presence of mind

Question 13

________ involves examining human resources for qualities relevant to performing available jobs.

Accepted Answer

A)   Selection
B)   Orientation
C)   Testing
D)   Induction
E)   Training

Question 14

As Michael prepares to hire a replacement tool cutter for his production unit, he realizes the best way to be prepared to begin the hiring process is to have a ________ in front of him.

Accepted Answer

A)   job schema
B)   hiring graph
C)   job diagram
D)   job description/job specification
E)   technology chart

Question 15

Which of the following human resource inventory records proposed by Walter S. Wikstrom contains an organizational history of an individual and an indication of how he or she might be used in the future?

Accepted Answer

A)   management manpower replacement chart
B)   employee payroll graph
C)   position replacement form
D)   organizational restructuring chart
E)   management inventory card

Question 16

Recruitment is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

Accepted Answer

A) True 
 B)False

Question 17

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a designated area.

Accepted Answer

A)   Virtual teams
B)   Cross-functional teams
C)   Special project committees
D)   Geographically dispersed teams
E)   New product committees

Question 18

________ is an on-the-job training technique that involves moving an individual from job to job to enable the person to gain an understanding of the organization as a whole.

Accepted Answer

A)   Position rotation
B)   Declarative learning
C)   Coaching
D)   Overlearning
E)   Sequence learning

Question 19

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

Accepted Answer

A)   management inventory card
B)   employment authorization document
C)   job analysis chart
D)   management manpower replacement chart
E)   position replacement form

Question 20

________ is the initial attraction and screening of the supply of prospective human resources available to fill a position.

Accepted Answer

A)   Onboarding
B)   Job analysis
C)   Recruitment
D)   Prospecting
E)   Orientation

Exam 10: Human Resource Management

A forestry services firm tested Gerald on his emotional quotient which included questions evaluating his honesty and other personal traits. Gerald just took a(n) ________.

What should evaluators do to avoid the potential weaknesses of performance appraisals?

________ attempt to measure an individual's interest in performing various kinds of jobs.

The technique commonly used to gain an understanding of a position to be filled so that the broad range of potential employees can be narrowed intelligently is known as ________.

Which of the following statements is true about performance appraisals?

________ for developing skills reflect a blend of job-related knowledge and experience.

Although conceptually separate, performance and objectives should be distinct and independent topics of discussion during performance appraisals.

The ________ seeks to uphold the equal opportunity legislation which protects the right of a citizen to work and obtain a fair wage based primarily on merit and performance.

Margie has applied for a job with the Lumineer Company. She was asked "how would you handle an angry customer?" and "If you caught a coworker lying, what would you do?" These are examples of questions you would hear in ________.

________ is a performance appraisal method in which appraisers rank employees according to factors such as job performance and value to organization, where an employee can occupy only a particular ranking.

The activities that a job entails are collectively referred to as the ________.

Which of the following statements best defines measurements gained from the use of aptitude tests?

________ involves examining human resources for qualities relevant to performing available jobs.

As Michael prepares to hire a replacement tool cutter for his production unit, he realizes the best way to be prepared to begin the hiring process is to have a ________ in front of him.

Which of the following human resource inventory records proposed by Walter S. Wikstrom contains an organizational history of an individual and an indication of how he or she might be used in the future?

Recruitment is the process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment.

________ are training vehicles for assigning a particular task to an individual to furnish him or her with experience in a designated area.

________ is an on-the-job training technique that involves moving an individual from job to job to enable the person to gain an understanding of the organization as a whole.

The ________ is a human resource inventory record that presents a composite view of the individuals management considers significant for human resource planning.

________ is the initial attraction and screening of the supply of prospective human resources available to fill a position.