Question 1

Where is the onboarding plan should an employee be allowed to provide feedback on performance metrics?

Accepted Answer

A)  30 days 
B)  60 days 
C)  90 days 
D)  120 days

Question 2

According to The Network for Business Sustainability, social norms is best fit with:

Accepted Answer

A)  Fulfillment 
B)  Innovation 
C)  Formal processes 
D)  Informal processes

Question 3

It is important to fire under performing employees immediately.

Accepted Answer

A) True 
 B)False

Question 4

The emotional commitment that employees demonstrate towards upholding the mission and values of the company

Accepted Answer

The answer of The emotional commitment that employees demonstrate towards...

Question 5

When trying to hire local low-skilled workers, the best place to post a job opening is:

Accepted Answer

A)  On the internet 
B)  Through a recruiting agency or head hunter 
C)  Community centers or churches 
D)  All of the above

Question 6

Which of the following is NOT a cost associated with hiring the wrong person for a job?

Accepted Answer

A)  A reduction in employee morale 
B)  A breakdown in communication 
C)  An overall reduction in productivity 
D)  An overall increase in vacation pay

Question 7

Evidence suggests that an effective way to support team building is through:

Accepted Answer

A)  Coercion 
B)  Creating a competitive environment 
C)  Psychological safety 
D)  Offering a good benefit package for employees

Question 8

A term used to describe the management and professional development of employees within an organization

Accepted Answer

The answer of A term used to describe the management...

Question 9

Which of the following questions is NOT appropriate when writing a mission statement?

Accepted Answer

A)  What is our role in society? 
B)  What are our values? 
C)  Will it be profitable? 
D)  How can we incorporate and strengthen our values in our operations?

Question 10

Unconscious bias can lead to overlooking qualified candidates who may be the right fit for the position.

Accepted Answer

A) True 
 B)False

Question 11

Institutional knowledge involves which of the following?

Accepted Answer

A)  Historical knowledge and wisdom that is retained by employees 
B)  The creative abilities that bring wealth to an organization 
C)  The policy documents that regulate employee behavior 
D)  Human rights issues

Question 12

Formal approaches involve establishing rules, systems, and procedures that dictate behavior by codifying and organizing values and behaviors that have developed informally.

Accepted Answer

A) True 
 B)False

Question 13

Human capital management is another word for human resource management.

Accepted Answer

A) True 
 B)False

Question 14

Managers are responsible for all of the following EXCEPT:

Accepted Answer

A)  Employee scheduling 
B)  Discrimination 
C)  Performance evaluation 
D)  Empowering employees

Question 15

20 percent of an employees formal training comes form mentoring and coaching.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is a good reason to hire locally?

Accepted Answer

A)  Local workers are more likely to value their jobs 
B)  Local workers have specific knowledge, which can enhance the customer experience 
C)  Local workers earn lower salaries 
D)  Local workers know more about operationalizing sustainability

Question 17

The practice of clarifying expectations is aimed at building and reinforcing the importance of sustainability for the organization

Accepted Answer

A) True 
 B)False

Question 18

Professional development can help retain employees because:

Accepted Answer

A)  It makes them happy 
B)  It makes them feel guilty about looking for work elsewhere 
C)  It teaches them skills only appropriate to a specific company 
D)  None of the above

Question 19

The longer an employee works for an organization the higher their institutional knowledge.

Accepted Answer

A) True 
 B)False

Question 20

The cost of hiring the wrong person can have more than monetary consequences.

Accepted Answer

A) True 
 B)False

Exam 11: Human Capital Management

Where is the onboarding plan should an employee be allowed to provide feedback on performance metrics?

According to The Network for Business Sustainability, social norms is best fit with:

It is important to fire under performing employees immediately.

The emotional commitment that employees demonstrate towards upholding the mission and values of the company

When trying to hire local low-skilled workers, the best place to post a job opening is:

Which of the following is NOT a cost associated with hiring the wrong person for a job?

Evidence suggests that an effective way to support team building is through:

A term used to describe the management and professional development of employees within an organization

Which of the following questions is NOT appropriate when writing a mission statement?

Unconscious bias can lead to overlooking qualified candidates who may be the right fit for the position.

Institutional knowledge involves which of the following?

Formal approaches involve establishing rules, systems, and procedures that dictate behavior by codifying and organizing values and behaviors that have developed informally.

Human capital management is another word for human resource management.

Managers are responsible for all of the following EXCEPT:

20 percent of an employees formal training comes form mentoring and coaching.

Which of the following is a good reason to hire locally?

The practice of clarifying expectations is aimed at building and reinforcing the importance of sustainability for the organization

Professional development can help retain employees because:

The longer an employee works for an organization the higher their institutional knowledge.

The cost of hiring the wrong person can have more than monetary consequences.