Question 1

_____ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Accepted Answer

The answer of _____ is the name given to the...

Question 2

_____ theory deals with employee's perception of fairness.

Accepted Answer

A)  Expectancy 
B)  Reinforcement 
C)  Need hierarchy 
D)  Equity 
E)  ERG

Question 3

Which of these refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

Accepted Answer

A)  Avoidance learning 
B)  Punishment 
C)  Positive reinforcement 
D)  Extinction 
E)  None of these

Question 4

Differentiate between intrinsic and extrinsic rewards.

Accepted Answer

The answer of Differentiate between intrinsic and extrinsic rewards....

Question 5

Rewards given by another person are intrinsic rewards.

Accepted Answer

A) True 
 B)False

Question 6

The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as:

Accepted Answer

A)  autonomy. 
B)  job enlargement. 
C)  skill variety. 
D)  task identity. 
E)  feedback.

Question 7

The administration of a pleasant and rewarding consequence following a desired behavior is positive reinforcement.

Accepted Answer

A) True 
 B)False

Question 8

_____ theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Accepted Answer

The answer of _____ theory proposes that managers can increase...

Question 9

Which of the following is the arousal, direction, and persistence of behavior?

Accepted Answer

A)  Commitment 
B)  Motivation 
C)  Satisfaction 
D)  Rewarding behavior 
E)  Behavior modification

Question 10

_____ theories emphasize the needs that motivate people.

Accepted Answer

The answer of _____ theories emphasize the needs that motivate...

Question 11

Punishment increases the likelihood that behavior will be repeated.

Accepted Answer

A) True 
 B)False

Question 12

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

Accepted Answer

A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs.

Question 13

Theories that explain how employees select the behaviors that allow them to meet their needs are known as:

Accepted Answer

A)  content theories. 
B)  contingency theories. 
C)  process theories. 
D)  need hierarchy theories. 
E)  reinforcement theories.

Question 14

Which of the following techniques reduces the likelihood that behavior will be repeated?

Accepted Answer

A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Extinction 
D)  Reward enhancement 
E)  All of these

Question 15

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

Accepted Answer

A) True 
 B)False

Question 16

_____ involves whether putting effort into a task will lead to high performance.

Accepted Answer

The answer of _____ involves whether putting effort into a...

Question 17

_____ influences the critical psychological state of experienced meaningfulness of work.

Accepted Answer

A)  Skill variety 
B)  Task significance 
C)  Task identity 
D)  All of these 
E)  Task significance and task identity only

Question 18

Which of these combines a number of tasks horizontally into one, new broader job?

Accepted Answer

A)  Job simplification 
B)  Job rotation 
C)  Job enrichment 
D)  All of these 
E)  None of these

Question 19

_____ are the most basic human physical needs, including food, water, and oxygen.

Accepted Answer

The answer of _____ are the most basic human physical...

Question 20

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

Accepted Answer

A)  E -> P expectancy 
B)  O -> P expectancy 
C)  Valence 
D)  Motivators 
E)  O -> E indicators

Exam 16: Motivating Employees

_____ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

_____ theory deals with employee's perception of fairness.

Which of these refers to the withdrawal of a positive reward, meaning that behavior is no longer reinforced and hence is less likely to occur in the future?

Differentiate between intrinsic and extrinsic rewards.

Rewards given by another person are intrinsic rewards.

The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as:

The administration of a pleasant and rewarding consequence following a desired behavior is positive reinforcement.

_____ theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Which of the following is the arousal, direction, and persistence of behavior?

_____ theories emphasize the needs that motivate people.

Punishment increases the likelihood that behavior will be repeated.

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

Theories that explain how employees select the behaviors that allow them to meet their needs are known as:

Which of the following techniques reduces the likelihood that behavior will be repeated?

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

_____ involves whether putting effort into a task will lead to high performance.

_____ influences the critical psychological state of experienced meaningfulness of work.

Which of these combines a number of tasks horizontally into one, new broader job?

_____ are the most basic human physical needs, including food, water, and oxygen.

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?