Question 1

_____ is part of the new social contract for employees.

Accepted Answer

A)   Traditional compensation package
B)   Limited information
C)   Standard training programs
D)   Personal responsibility
E)   Routine jobs D

Question 2

Describe the concept of changing social contract by differentiating between the new and the old contract.

Accepted Answer

In today's social contract, employees have more autonomy and independence but less job security.

Question 3

Recruiting activities can be divided into (1) internal recruiting including "promote from within" policies, and (2) external recruiting including the use of headhunters.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following is a device for collecting information about an applicant's education, previous job experience, and other background characteristics?

Accepted Answer

A)   An employment test
B)   An assessment center
C)   An application form
D)   An affirmative action form
E)   A privacy form

Question 5

Colby is a new interviewer who just finished an interview with Renee. Her professional style and her flawless grooming immediately struck him. Colby gave Renee a very good evaluation although her previous work experience and educational background were not that exceptional. What rating error did Colby succumb to?

Accepted Answer

A)   Halo effect
B)   Central tendency
C)   Homogeneity
D)   Leniency
E)   General tendency

Question 6

____ provide more challenging assignments, prescribe new responsibilities, and help employees grow by expanding and developing their abilities.

Accepted Answer

A)   Promotions
B)   Appraisals
C)   Evaluations
D)   Endorsements
E)   Coaching

Question 7

Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next ten years. He is most likely to perform which of the following activities?

Accepted Answer

A)   Choosing a recruiting source
B)   Selecting an employment candidate
C)   Human resource planning
D)   Welcoming new employees
E)   Downsizing

Question 8

____ is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization.

Accepted Answer

A)   Equal employment opportunity
B)   Discrimination
C)   Reverse discrimination
D)   Affirmative action
E)   Employment-at-will

Question 9

_____ is incentive pay that ties at least part of compensation to employee effort and performance.

Accepted Answer

A)   Pay-for-performance
B)   Seniority pay
C)   Universal compensation plan
D)   Cafeteria-plan
E)   Group performance pay

Question 10

An example of an in-basket simulation would require the applicant to play the role of a manager who must decide how to respond to ten memos in his or her in-basket within a two-hour period.

Accepted Answer

A) True 
 B)False

Question 11

Greene, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of:

Accepted Answer

A)   equal employment opportunity.
B)   affirmative action.
C)   cultural bias.
D)   employment-at-will.
E)   sexual harassment.

Question 12

_____ is the forecasting of human resource needs.

Accepted Answer

The answer of _____ is the forecasting of human resource...

Question 13

_____ is the first step in attracting an effective work force.

Accepted Answer

A)   Selecting the candidate
B)   Choosing recruiting sources
C)   Applying the matching model
D)   Human resource planning
E)   Initiating change

Question 14

The _____ is used to collect information about the applicant's education, previous job experience, and other background characteristics.

Accepted Answer

The answer of The _____ is used to collect information...

Question 15

A type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones refers to the halo effect.

Accepted Answer

A) True 
 B)False

Question 16

_____ present a series of managerial situations to a group of applicants over a period of time.

Accepted Answer

The answer of _____ present a series of managerial situations...

Question 17

On employee applications and during interviews, it is appropriate to ask all of the following EXCEPT:

Accepted Answer

A)   race or color of skin.
B)   if the applicant is over 18.
C)   if the applicant has ever been convicted of a crime.
D)   prior work experience.
E)   if the applicant has a legal right to work in the United States.

Question 18

List the most frequently used selection devices.

Accepted Answer

The answer of List the most frequently used selection devices....

Question 19

A(n) _____ typically lists job duties as well as desirable qualifications for a particular job.

Accepted Answer

A)   job description
B)   application form
C)   assessment test
D)   paper-and-pencil test
E)   OJT

Question 20

_____ refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.

Accepted Answer

A)   Human resource management
B)   Recruitment
C)   Talent search
D)   Strategic management
E)   Operations management

Exam 12: Managing Human Resources