Question 1

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

A) True 
 B)False

Question 2

The general economic health of the country or region in which the organization operates is represented by the _____ dimension.

Accepted Answer

The answer of The general economic health of the country...

Question 3

What are the three basic strategies for dealing with increased uncertainty with respect to customers, competitors, suppliers, or government regulations?

Accepted Answer

The answer of What are the three basic strategies for...

Question 4

The mythical sales representative at Robinson Jewelers who delivered a wedding ring directly to the church because the ring had been ordered late is an example of a hero.

Accepted Answer

A) True 
 B)False

Question 5

_____ can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.

Accepted Answer

The answer of _____ can be defined as the set...

Question 6

Roles assumed by people that link the organization with the external environment are called _____ roles.

Accepted Answer

The answer of Roles assumed by people that link the...

Question 7

If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for Westvaco.

Accepted Answer

A) True 
 B)False

Question 8

The _____ environment includes the sectors that conduct day-to-day transactions within the organization.

Accepted Answer

The answer of The _____ environment includes the sectors that...

Question 9

Scenario - Melissa Hill
Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information.
-Which of the following best describes One-Hit-Wonder's culture?

Accepted Answer

A)  Clan culture 
B)  Achievement culture 
C)  Consistency culture 
D)  Adaptability culture 
E)  None of these

Question 10

A phrase or sentence that succinctly expresses a key corporate value is called a story.

Accepted Answer

A) True 
 B)False

Question 11

Name one of the two dimensions that organizations with high-performance cultures emphasize.

Accepted Answer

The answer of Name one of the two dimensions that...

Question 12

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is:

Accepted Answer

A)  invisible artifacts. 
B)  expressed values and beliefs. 
C)  slogans and ceremonies. 
D)  dress and office layout. 
E)  none of these.

Question 13

Due to the stable environment and lack of technological change, mergers and joint ventures rarely occur in the U.S.

Accepted Answer

A) True 
 B)False

Question 14

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

Accepted Answer

A)  legal-political dimension. 
B)  sociocultural dimension. 
C)  technological dimension. 
D)  economic dimension. 
E)  task dimension.

Question 15

The _____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

Accepted Answer

A)  customer relationships dimension 
B)  legal-political dimension 
C)  international dimension 
D)  sociocultural dimension 
E)  technological dimension

Question 16

CASE
Scenario - Nikki Williams
Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.
-Industrial Instruments operates in an environment that requires fast response and high-risk decision making. Which type of culture may be appropriate here?

Accepted Answer

A)  Consistency 
B)  Adaptability 
C)  Clan 
D)  Achievement 
E)  Involvement

Question 17

List the five dimensions of the general environment.

Accepted Answer

The answer of List the five dimensions of the general...

Question 18

Discuss the different levels of culture.

Accepted Answer

The answer of Discuss the different levels of culture....

Question 19

People and organizations that provide raw materials the organization uses to produce its output are called _____.

Accepted Answer

The answer of People and organizations that provide raw materials...

Question 20

Three large electronics companies have recently collaborated to develop an innovative new cell phone. This is an example of which managerial trend?

Accepted Answer

A)  Outsourcing 
B)  Interorganizational partnership 
C)  Adversarial orientation 
D)  Merger 
E)  Boundary spanning

Exam 3: The Environment and Corporate Culture

Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

The general economic health of the country or region in which the organization operates is represented by the _____ dimension.

What are the three basic strategies for dealing with increased uncertainty with respect to customers, competitors, suppliers, or government regulations?

The mythical sales representative at Robinson Jewelers who delivered a wedding ring directly to the church because the ring had been ordered late is an example of a hero.

_____ can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.

Roles assumed by people that link the organization with the external environment are called _____ roles.

If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for Westvaco.

The _____ environment includes the sectors that conduct day-to-day transactions within the organization.

A phrase or sentence that succinctly expresses a key corporate value is called a story.

Name one of the two dimensions that organizations with high-performance cultures emphasize.

The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is:

Due to the stable environment and lack of technological change, mergers and joint ventures rarely occur in the U.S.

The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the:

The _____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

List the five dimensions of the general environment.

Discuss the different levels of culture.

People and organizations that provide raw materials the organization uses to produce its output are called _____.

Three large electronics companies have recently collaborated to develop an innovative new cell phone. This is an example of which managerial trend?