Question 1

What is the benefit of using the Business Model Canvas to understand and describe the customer's business?

Accepted Answer

A)  It is a mandatory tool in every business school. 
B)  Business models are the same across industry verticals. 
C)  Understanding the customer business model is essential for determining the right business outcomes. 
D)  Each organization has multiple business models.

Question 2

Which two options have a positive impact on costs from the direct benefits provided by Cloud services and solutions? (Choose two)

Accepted Answer

A)  Enabling rapid growth to new markets & geographies 
B)  Managing technology obsolescence 
C)  Managing technology innovation 
D)  Saving OpEx shifting to predicable CapEx

Question 3

Which are three characteristics of key performance indicators (KPIs)? (Choose three.)

Accepted Answer

A)  KPIs are set according to magnitude and urgency 
B)  KPIs must be strategic and tactical in nature 
C)  KPIs measure progress against goals 
D)  KPIs can be financial, managerial, or operational 
E)  KPIs define what needs to happen to achieve desired results within a timeframe

Question 4

Which two values are provided from delivering a business roadmap? (Choose two.)

Accepted Answer

A)  It provides insights on technology trends that are relevant to customer business. 
B)  It enables the business to transform from its current business state to its target business state. 
C)  It reduces product failures and downtime that impact customer business. 
D)  It aligns business priorities, business capabilities, business solutions, and business outcomes. 
E)  It provides product roadmap to meet business and customer needs.

Question 5

Which protocol ensures accurate local-time synchronization within a network that consists of routers, switches, and other devices?

Accepted Answer

A)  NTP 
B)  RTP 
C)  STP 
D)  TDF

Question 6

On which two business maturity levels do Cisco Business Architects operate? (Choose two.)

Accepted Answer

A)  Business Engagement 
B)  Technology Solutions 
C)  Business Transformation 
D)  Technology Specific 
E)  Business Solutions

Question 7

Which list comprises business capability components?

Accepted Answer

A)  people, process, solutions 
B)  technology, people, outcomes 
C)  process, technology, solutions 
D)  people, process, technology

Question 8

Which two dimensions are used in the stakeholder power grid? (Choose two.)

Accepted Answer

A)  Influence/Authority 
B)  Power/Influence 
C)  Interest/Empathy 
D)  Interest/Support 
E)  Consensus/Support

Question 9

Which two options are part of the five steps approach needed to conduct a stakeholder analysis? (Choose two.)

Accepted Answer

A)  Define ways to move stakeholders from their current to future position. 
B)  Identify customer stakeholders. 
C)  Define absolute power and interest of stakeholders. 
D)  Generate consensus among stakeholders.

Question 10

Within the Cisco Business Architecture, which three factors are considered by organizations when they execute on strategy?

Accepted Answer

A)  execution, timeframe, outcome 
B)  environment, resources, timeframe 
C)  environment, execution, resources 
D)  environment, timeframe, vision 
E)  execution, strategy, vision

Question 11

You are a Cisco Business Architect working for a customer. What is a valuable point that you can provide to the customer and his account team?

Accepted Answer

A)  provide the IT strategy across departments 
B)  hands-off approach to customer engagements 
C)  provide multivendor solutions 
D)  create competitive advantage

Question 12

Which option is the outcome when you compare the current state of technology with the capabilities of emerging technologies?

Accepted Answer

A)  Create a plan to migrate using cloud technologies. 
B)  Identify gaps that provide opportunities for new services and solutions. 
C)  Identify gaps for upgrading Cisco products. 
D)  Identify the new stakeholders.

Question 13

Which option is the primary goal in business outcome-based selling?

Accepted Answer

A)  improving agility and the ability to deploy innovative services for end users 
B)  developing and enabling new business processes, markets, and customer interactions 
C)  taking advantage of new technology to increase business relevance 
D)  using next-generation IT to increase service quality and reduce risk, complexity, and costs

Question 14

Which consumption model provides the organization with an agreed-upon number of authorized users?

Accepted Answer

A)  Per-seat licensing 
B)  Concurrent-use licensing 
C)  Volume licensing 
D)  Pay As You Go

Question 15

Which value does a business architect realize from the Cisco Business Architecture approach?

Accepted Answer

A)  Establish a long-term relationship with senior IT and LoB leadership as a trusted advisor. 
B)  Establish trusted advisor status by presenting and demonstrating the latest technology features to senior IT and LoB leadership. 
C)  Gain opportunities to present the latest technology features to senior IT and LoB leaders. 
D)  Gain opportunities to cross and up-sell to senior IT and LoB leadership.

Question 16

Which option is a primary reason for using the Cisco Services Solution story with customers?

Accepted Answer

A)  to enhance the sales experience for an account manager 
B)  to raise customer expectations possible outcomes from larger IT investments 
C)  to help raise awareness of Cisco services relevancy, beyond break/fix support and/or deployment projects 
D)  to provide a clear way to discuss services that all customers need

Question 17

Which elements describe the business architecture domain of the TOGAF® framework?

Accepted Answer

A)  business strategy, governance, organization, and important business processes 
B)  initial phase where stakeholders are identified and the architecture vision is created 
C)  operations, solutions, migration planning, and governance are implemented 
D)  structure of logical and physical data assets and data management resources

Question 18

Which option is a recommended activity that is important for outcome selling?

Accepted Answer

A)  Use a checklist to cover all renewal needs. 
B)  Have strategic value-based discussions with management. 
C)  Ask questions until you have filled out the required tool checklist. 
D)  Identify which services are associated with a Cisco product.

Question 19

You are a systems engineer engaging with your customer's Enterprise Architecture team. Which type of discussions best describes what you should expect from an Enterprise Architecture practice?

Accepted Answer

A)  discussions related to the organization of a system that is composed of products and its benefits, where they are used in the network, and how to evolve the current state to the future state 
B)  discussions related to transforming the current state to a future state using products and their benefits to describe a business outcome 
C)  discussions related to the organization of a system that is composed of its components, their relationships to each other, and the principles that govern its design and evolution 
D)  discussions related to the improvement of business processes

Question 20

Which connection would be used to describe ads that a smartphone sends as a person walks around a retail store?

Accepted Answer

A)  machine-to-machine 
B)  business-to-consumer 
C)  machine-to-person 
D)  sensor-to-device

Exam 51: Adopting The Cisco Business Architecture Approach (DTBAA)