Question 1

Yvonne has received reports that the Web server she administers has been responding slowly to page requests, and often responds so slowly that requested pages are never received. After reviewing the server logs, Yvonne determines that the Web server has received more than 1 billion requests sent to a nonexistent port. The Web server is the target of:

Accepted Answer

A)  denial-of-service attacks. 
B)  database tampering. 
C)  pharming attacks. 
D)  buffer overflow attacks.

Question 2

Customers use your company's software to receive real-time weather reports. One of the company's software developers has proposed creating a second application that installs at the same time as the weather software, but operates in the background and reports user preferences and other information to your company. What is the name for this type of application?

Accepted Answer

A)  Spyware 
B)  Freeware 
C)  Daemon 
D)  Value-add

Question 3

Which of the following is a common cause of a buffer overflow?

Accepted Answer

A)  Unnecessary services running in the buffer 
B)  Unchecked data entered into the buffer 
C)  Repeated attempts to guess a password stored in the buffer 
D)  Unexpected SQL statements causing database information to be revealed in the buffer

Question 4

Carly has requested a digital certificate for her Web site. Instructions for downloading and installing the new certificate will be:

Accepted Answer

A)  sent to Carly's e-mail address. 
B)  sent to Carly by postal service. 
C)  provided only on Carly's request. 
D)  remotely installed on Carly's Web server.

Question 5

You are logged on to a Linux system. You suspect a problem with the system's MySQL database server. Which of the following files will contain relevant information pertaining to the failure?

Accepted Answer

A)  ~root/.error 
B)  /var/run/lock/mysql 
C)  ~root/.database_error 
D)  /var/log/messages

Question 6

Isabelle, a site administrator, has just analyzed her Web site's traffic and discovered that many users abandon the site when they reach a particular page. Which source of Web site data can Isabelle use to analyze this pattern?

Accepted Answer

A)  Hit counters 
B)  Page weight 
C)  Page rankings 
D)  Server logs

Question 7

Jennifer placed a special product advertisement on the home page of her e-commerce site. After one week, she reviewed her server logs to see how many visitors clicked the ad, completed the registration page and then entered credit card information to purchase the product. Jennifer's site path analysis is a review of:

Accepted Answer

A)  live usability testing and role playing. 
B)  controlled-navigation click patterns. 
C)  customer satisfaction surveys. 
D)  good e-commerce advertising.

Question 8

What is the result of an e-commerce HTTP server that processes the input queue at a rate equal to or greater than that of incoming requests?

Accepted Answer

A)  Network bandwidth decreases. 
B)  The site visitor experiences a delay. 
C)  The server performs adequately. 
D)  A bottleneck occurs.

Question 9

You have just obtained a signed digital certificate from a certificate authority. What is the next step you should take?

Accepted Answer

A)  Install the certificate. 
B)  Sign the certificate. 
C)  Export the certificate. 
D)  Publish the certificate.

Question 10

A customer has placed an online order. The order has been written to a database for processing and the customer's credit card has been charged. What is the last interaction with the customer during the order process?

Accepted Answer

A)  Update the customer profile. 
B)  Send a confirmation e-mail message to the customer. 
C)  Redirect the customer to the home page. 
D)  Send a shipping notification via e-mail to the customer.

Question 11

Which of the following is submitted to identify each person who handles evidence after a site infiltration?

Accepted Answer

A)  Authentication record 
B)  Proof of delivery 
C)  Chain of custody 
D)  Server status report

Question 12

Which of the following describes a targeted marketing program?

Accepted Answer

A)  A program that targets a specific group of interested people 
B)  A program that selects the largest array of products and markets them to those most likely to purchase products online 
C)  A program that selects the smallest array of products and markets them to those most likely to purchase products online 
D)  A program that targets the broadest group of people in the most countries around the world

Question 13

Which of the following segments first used blogs as an Internet marketing tool?

Accepted Answer

A)  Large corporations 
B)  Small businesses 
C)  Government agencies 
D)  Mainstream advertisers

Question 14

Suppose you were using statistical software to evaluate the performance of various HTTP server packages. What would be the most efficient way to compare performance data accurately?

Accepted Answer

A)  Request that vendors provide their benchmark results of running a standard monitoring application. 
B)  Use a remote computer to capture statistical information on each server operating under a simulated load. 
C)  Install resource-monitoring software on each server independently and vary the actual load conditions on each server. 
D)  Gather real-time performance data on each server by running several system-monitoring applications on the server at one time.

Question 15

Which of the following is a common design principle for a frequently asked questions (FAQ) page on an e-commerce site?

Accepted Answer

A)  Design the page so that it provides all the information about the company's products. 
B)  Keep the page design simple so that it is easy to update quickly. 
C)  Use dynamically generated HTML so that the page is easy to update quickly. 
D)  Use frames so that the page can be viewed easily.

Question 16

Which of the following is most essential when setting a marketing goal for an e-commerce site?

Accepted Answer

A)  The site must support efforts to improve customer service. 
B)  The site must conform to the latest technical standards. 
C)  The site must complement the company's direction. 
D)  The site must conform to the latest accessibility standards.

Question 17

You have posted your e-commerce site on a staging server. Which of the following most effectively ensures that your site will provide a satisfying experience for users?

Accepted Answer

A)  Implementing Web site stress-testing software 
B)  Engaging in role playing in order to test the site 
C)  Using design techniques to ensure symmetrical balance 
D)  Using design techniques to ensure asymmetrical balance

Question 18

User-tracking services can provide data about site visitors. Which of the following types of data are collected by tracking services?

Accepted Answer

A)  Operating system, demographic information, domain 
B)  Operating system, browser type, third-party cookies 
C)  Operating system, browser type, domain 
D)  Operating system, third-party cookies, passwords

Question 19

Which of the following statements about PayPal is accurate?

Accepted Answer

A)  Your customers will be directed away from your site for payment processing. 
B)  PayPal does not offer currency conversion for international customers. 
C)  PayPal does not allow your customers to use major credit cards for purchases. 
D)  Payment processing uses weak encryption standards and is vulnerable to fraud.

Question 20

Increasing the ability of a Web server to support a greater workload by increasing the resources on the server (for example, memory, processor speed, number of processors) is known as:

Accepted Answer

A)  sizing up. 
B)  scaling out. 
C)  clustering. 
D)  scaling up.

Exam 2: CIW E-Commerce Designer