Question 1

A banquet captain may also serve as maitre d' for small functions.

Accepted Answer

A) True 
 B)False  False

Question 2

A sophisticated, and usually ceremonious meal for a large number of people, generally in honor of a particular person is called a banquet.

Accepted Answer

A) True 
 B)False  True

Question 3

A suite or room that is arranged for the convenience, comfort, and socialization of guests, which often provides drinks and snacks, is termed as:

Accepted Answer

A)   VIP suite
B)   Special suite
C)   Hospitality suite/room
D)   Honorary suite B

Question 4

The number of rooms reserved for one group is called a:

Accepted Answer

A)   hold
B)   tie
C)   group
D)   block

Question 5

The opportunity of the meeting manager to sample a menu in advance of the event is called:

Accepted Answer

A)   Chefs test
B)   Chefs table
C)   Chefs option
D)   Chefs choice

Question 6

Even though classifications may vary from country to country, some terms of classification are common. Which of the following terms are used for classifying a hotel?

Accepted Answer

A)   deluxe or luxury
B)   first class
C)   economy or budget
D)   superior
E)   standard

Question 7

What is meant by the term "a la Carte"?

Accepted Answer

A)   it is a menu that has price stated for each item offered, instead of a fixed price for an entire meal
B)   it is the term used to refer to the fresh linen used in the rooms
C)   it refers to the carts used for room service
D)   it is the French term for the center pieces on the dinner tables

Question 8

A hotel plan that includes the costs of the room and all meals in the daily rate is called:

Accepted Answer

A)   inclusive plan
B)   full plan
C)   grand plan
D)   American plan

Question 9

Modified American Plan (MAP) is also known as:

Accepted Answer

A)   half-board
B)   inclusive plan
C)   demi-pension
D)   full-plan

Question 10

In the U.S. and Canada, the term "Black Tie" is used to indicate a tuxedo.

Accepted Answer

A) True 
 B)False

Question 11

The payment that is guaranteed by a travel agency for any package reserved within cancellation period is called:

Accepted Answer

A)   Book-on Payment
B)   Advance booking
C)   Payment-on-booking
D)   Agency-booking

Question 12

A list of all guides provided by the meeting manager that contains details on room requirements, special guests, payment method, etc is called a list.

Accepted Answer

A)   manager's
B)   housing
C)   report
D)   overview

Question 13

Luggage that is tagged for special handling is:

Accepted Answer

A)   Marked VIP
B)   VIP Tag
C)   Tracked VIP
D)   Hot Tag VIP

Question 14

The term "Bet and Breakfast" is used for the rate that includes breakfast in addition to room. It is the same as:

Accepted Answer

A)   inclusive plan
B)   stay plan
C)   continental plan
D)   morning plan

Question 15

-------------------service handles booking rooms for meetings using multiple hotel facilities.

Accepted Answer

A)   Agency
B)   Housing
C)   Travel
D)   Staying

Question 16

The term informal dress is the same as:

Accepted Answer

A)   Your Option
B)   Casuals Only
C)   Business Attire
D)   Black Tie Optional

Question 17

The area that is specifically assigned by management to the exhibitor under a contractual agreement is called:

Accepted Answer

A)   square
B)   perimeter
C)   booth
D)   stall

Question 18

When foods are prepared by the table side, and an assembled plate is served by the attendant it is called:

Accepted Answer

A)   room service
B)   cafeteria service
C)   can service

Question 19

A room that has a patio or a balcony overlooking a garden or water is termed as:

Accepted Answer

A)   Suite
B)   Deluxe room
C)   Lanai
D)   view room

Question 20

A guest room that is guaranteed by a credit card or an advance payment if the arrival is later than 6:00 p.m. is called:

Accepted Answer

A)   Certain Pay Mode
B)   Late Arrival Assured
C)   Guaranteed Late Arrival

Exam 1: Certified Hotel Administrator