Question 1

The number of households that face the burden of caring for one or more elderly parents has increased significantly and is expected to continue growing over the next 20 years.

Accepted Answer

A) True 
 B)False

Question 2

Two of the most important tactics used by unions when collective bargaining efforts break down are

Accepted Answer

A)  strikes and boycotts. 
B)  injunctions and lockouts. 
C)  conciliation and yellow-dog contracts. 
D)  enforcement of right-to-work clauses and cooling-off periods.

Question 3

At the Greeley Corporation, union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) ________ who will examine the evidence and arguments on both sides and issue a binding decision.

Accepted Answer

A)  mediator 
B)  arbitrator 
C)  fact finder 
D)  union steward

Question 4

Under an agency shop agreement, only union members are represented at the bargaining table.

Accepted Answer

A) True 
 B)False

Question 5

Recently a disgruntled employee walked into a large grocery chain's Midwest distribution center and opened fire on his fellow workers. He killed or injured several people before being killed by the local police. The grocery chain is very concerned about the threat of workplace violence in the future. One way to deal with this threat is for management to hold focus groups to invite employee input. Another way is to make certain that the company hires managers with good interpersonal skills.

Accepted Answer

A) True 
 B)False

Question 6

The management at an auto manufacturer planned to terminate production due to labor issues that were consuming most of the profits. For years, the strong union at this facility did some tough negotiating with the company's corporate headquarters. In a companywide vote, employees agreed to walk away from union membership in order to keep the factory open and save their jobs. The National Labor Relations Board (NLRB) agreed that it was in the best interest of the employees. ________ was started to take away the rights of union representation at the factory.

Accepted Answer

A)  Bargaining dismissal 
B)  Decertification 
C)  Arbitration 
D)  Certification

Question 7

In a(n) ________, all of the members are skilled specialists in a particular trade.

Accepted Answer

A)  ESOP 
B)  craft union 
C)  industrial union 
D)  trade federation

Question 8

Haven was recently hired to work at a production plant at Marshall Manufacturing. Upon her hiring, she was told she must join the union within 90 days in order to keep her job. Haven is employed in an agency shop.

Accepted Answer

A) True 
 B)False

Question 9

The initial objective of the American Federation of Labor (AFL) was to provide union membership to workers in all industries.

Accepted Answer

A) True 
 B)False

Question 10

A major difference between early labor organizations in the United States and today's labor unions is that the early labor groups often were temporary organizations that disbanded after achieving a short-range goal, while today's unions are permanent organizations.

Accepted Answer

A) True 
 B)False

Question 11

The Bompart Corporation operates a manufacturing plant in Maplewood. Semiskilled and unskilled labor work along an assembly line. These employees are looking into obtaining union representation. The type of union they would belong to would be classified as an industrial union.

Accepted Answer

A) True 
 B)False

Question 12

Workers at the Manchester plant of Vandelay Industries have gone out on strike. Management believes it could continue operations as normal by hiring replacement workers. If the company hires nonunion workers to continue its operations, it will be violating a recent Supreme Court ruling that declared hiring replacement workers as a violation of the Wagner Act.

Accepted Answer

A) True 
 B)False

Question 13

The Taft-Hartley Act made the union shop agreement illegal in all states.

Accepted Answer

A) True 
 B)False

Question 14

During negotiations for a new faculty contract at a university, the ________ was quite narrow. Of thirteen items, the union representatives wanted concessions on the following items: Nos. 1, 2, 3, 4, 5, 7, 9, 10, and 13. The union overlapped with the university administration on the remaining items: Nos. 6, 8, 11, and 12.

Accepted Answer

A)  negotiation degree 
B)  bargaining zone 
C)  breakdown criteria 
D)  well-being apportionment

Question 15

Yadier believes that an agency shop is the most desirable union security arrangement. Which of the following statements would be most likely to represent Yadier's views?

Accepted Answer

A)  A union can succeed in its collective bargaining efforts only if it represents all workers. Therefore, workers should be required to join the union soon after they are hired. 
B)  Workers should be allowed to join a union if they wish, but they should not be required to join or pay a fee to the union in order to keep their job. 
C)  Workers should not be required to join a union to keep their jobs. However, since all workers enjoy the benefits obtained through collective bargaining, even those who do not join should pay a fee to support the union. 
D)  Unions should be replaced by employee stock ownership plans that give workers a say in the management of their firms.

Question 16

The workers at the Fairfield Company are unhappy with the way they have been represented by their union. The National Labor Relations Act (Wagner Act) allows these workers to take away the union's right to represent them through a process known as decertification.

Accepted Answer

A) True 
 B)False

Question 17

In its early years, the AFL limited its membership to skilled workers.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Employeemanagement Issues

The number of households that face the burden of caring for one or more elderly parents has increased significantly and is expected to continue growing over the next 20 years.

Two of the most important tactics used by unions when collective bargaining efforts break down are

At the Greeley Corporation, union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) ________ who will examine the evidence and arguments on both sides and issue a binding decision.

Under an agency shop agreement, only union members are represented at the bargaining table.

In a(n) ________, all of the members are skilled specialists in a particular trade.

Haven was recently hired to work at a production plant at Marshall Manufacturing. Upon her hiring, she was told she must join the union within 90 days in order to keep her job. Haven is employed in an agency shop.

The initial objective of the American Federation of Labor (AFL) was to provide union membership to workers in all industries.

A major difference between early labor organizations in the United States and today's labor unions is that the early labor groups often were temporary organizations that disbanded after achieving a short-range goal, while today's unions are permanent organizations.

The Bompart Corporation operates a manufacturing plant in Maplewood. Semiskilled and unskilled labor work along an assembly line. These employees are looking into obtaining union representation. The type of union they would belong to would be classified as an industrial union.

The Taft-Hartley Act made the union shop agreement illegal in all states.

Yadier believes that an agency shop is the most desirable union security arrangement. Which of the following statements would be most likely to represent Yadier's views?

The workers at the Fairfield Company are unhappy with the way they have been represented by their union. The National Labor Relations Act (Wagner Act) allows these workers to take away the union's right to represent them through a process known as decertification.

In its early years, the AFL limited its membership to skilled workers.