Question 1

MODIFIED TRUE/FALSE
-Convergent thinking describes thought processes or methods used to generate ideas._________________________

Accepted Answer

A) True 
 B)False

Question 2

____________________ thinking techniques narrow the options to a manageable sets.

Accepted Answer

The answer of ____________________ thinking techniques narrow the options to...

Question 3

If files contain confidential contents, find out how to require a user name and password before
people can access the material.

Accepted Answer

A) True 
 B)False

Question 4

MODIFIED TRUE/FALSE
-As a group grows larger, you might find you do not have enough air time, which is the amount of time available for someone to speak to the group._________________________

Accepted Answer

A) True 
 B)False

Question 5

MODIFIED TRUE/FALSE
-A decision cost sheet is a formal way of organizing an idea's costs and benefits._________________________

Accepted Answer

A) True 
 B)False

Question 6

With ____, the group considers a question, task, or project, and then generates as many ideas as possible, usually in a short period of time.Every idea is recorded, and no idea is disregarded, criticized, or analyzed.

Accepted Answer

A)  culling 
B)  analyzing 
C)  brainstorming 
D)  powerthinking

Question 7

With Doodle, each person responds to the best time for the event by using a(n) ____.

Accepted Answer

A)  e-mail 
B)  voice mail 
C)  poll 
D)  text message

Question 8

If your team is suffering from groupthink, invite a team member from within the group to play the devil's advocate.

Accepted Answer

A) True 
 B)False

Question 9

-Referring to the figure above, ____ approaches require more time for closure, but tend to have a higher level of commitment from the participants.

Accepted Answer

A)  consensus-based 
B)  command-based 
C)  consultative-based 
D)  minority-based

Question 10

When outside participants are visiting your team meeting, conduct a strengths, weaknesses,
opportunities, and threat (SWOT) exercise to make sure the group's success is not blinding members to potential problems.

Accepted Answer

A) True 
 B)False

Question 11

If the group's solution might be threatening to a decision maker, do not invite that person to a team meeting as they will bring down the morale of the group.

Accepted Answer

A) True 
 B)False

Question 12

____ is a form of brainstorming where group members focus on a subject and then write about it nonstop for a short period of time.

Accepted Answer

A)  Mind mapping 
B)  Free writing 
C)  Journaling 
D)  Flowcharting

Question 13

When using ____, a group member lists a main idea or problem at the center of a page, white board, or flip chart.Each participant is invited to share reactions and ideas.These are drawn as radial lines or spokes.

Accepted Answer

A)  fishbone diagrams 
B)  mind maps 
C)  bar charts 
D)  free writing

Question 14

The way that people work and interact with each other is known as group ____________________.

Accepted Answer

The answer of The way that people work and interact...

Question 15

MODIFIED TRUE/FALSE
-Use an impact analysis to broaden your view.Have the group list the consequences of each idea.Who or what would each option affect? Would the consequences be minimal or manageable? Which idea would cause the least amount of loss or harm? _________________________

Accepted Answer

A) True 
 B)False

Question 16

MODIFIED TRUE/FALSE
-A death flaw is some aspect of an idea that would make it unacceptable._________________________

Accepted Answer

A) True 
 B)False

Question 17

____________________ is achieved when two or more people work together to produce something greater than the sum of their individual efforts.

Accepted Answer

The answer of ____________________ is achieved when two or more...

Question 18

In the early stages of solving a problem, you use convergent thinking to develop as many creative ideas and potential solutions as possible.

Accepted Answer

A) True 
 B)False

Question 19

-Referring to the figure above, it is possible that this chart will change over time and a new informal leader will emerge.

Accepted Answer

A) True 
 B)False

Question 20

MODIFIED TRUE/FALSE
-Using a popular management approach, many managers assign tasks to staff members according to their skills, personalities, and experience.This style of leadership is called a complex style._________________________

Accepted Answer

A) True 
 B)False

Exam 4: Group Decision Making and Problem Solving

MODIFIED TRUE/FALSE -Convergent thinking describes thought processes or methods used to generate ideas._________________________

____________________ thinking techniques narrow the options to a manageable sets.

If files contain confidential contents, find out how to require a user name and password before people can access the material.

MODIFIED TRUE/FALSE -As a group grows larger, you might find you do not have enough air time, which is the amount of time available for someone to speak to the group._________________________

MODIFIED TRUE/FALSE -A decision cost sheet is a formal way of organizing an idea's costs and benefits._________________________

With ____, the group considers a question, task, or project, and then generates as many ideas as possible, usually in a short period of time.Every idea is recorded, and no idea is disregarded, criticized, or analyzed.

With Doodle, each person responds to the best time for the event by using a(n) ____.

If your team is suffering from groupthink, invite a team member from within the group to play the devil's advocate.

-Referring to the figure above, ____ approaches require more time for closure, but tend to have a higher level of commitment from the participants.

When outside participants are visiting your team meeting, conduct a strengths, weaknesses, opportunities, and threat (SWOT) exercise to make sure the group's success is not blinding members to potential problems.

If the group's solution might be threatening to a decision maker, do not invite that person to a team meeting as they will bring down the morale of the group.

____ is a form of brainstorming where group members focus on a subject and then write about it nonstop for a short period of time.

When using ____, a group member lists a main idea or problem at the center of a page, white board, or flip chart.Each participant is invited to share reactions and ideas.These are drawn as radial lines or spokes.

The way that people work and interact with each other is known as group ____________________.

MODIFIED TRUE/FALSE -Use an impact analysis to broaden your view.Have the group list the consequences of each idea.Who or what would each option affect? Would the consequences be minimal or manageable? Which idea would cause the least amount of loss or harm? _________________________

MODIFIED TRUE/FALSE -A death flaw is some aspect of an idea that would make it unacceptable._________________________

____________________ is achieved when two or more people work together to produce something greater than the sum of their individual efforts.

In the early stages of solving a problem, you use convergent thinking to develop as many creative ideas and potential solutions as possible.

-Referring to the figure above, it is possible that this chart will change over time and a new informal leader will emerge.

MODIFIED TRUE/FALSE -Using a popular management approach, many managers assign tasks to staff members according to their skills, personalities, and experience.This style of leadership is called a complex style._________________________