Question 1

________ refers to the set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting organized and meaningful data.

Accepted Answer

A) Data harvesting 
B) Knowledge management 
C) Data mediation 
D) Compilation 
E) Information technology

Question 2

Microsoft PowerPoint, a program which facilitates the creation of presentations using text, graphics, and animation, is an example of applications software.

Accepted Answer

A) True 
 B)False

Question 3

________ is behavior by a machine that closely mimics human logical behavior.

Accepted Answer

A) Nanotechnology 
B) Continuous learning 
C) Decision modeling 
D) Information technology 
E) Artificial intelligence

Question 4

Kendra's weekly report is known to be extremely accurate and a reliable source of data for making management decisions. Her reports possess the attribute of

Accepted Answer

A) timeliness. 
B) validity. 
C) quality. 
D) completeness. 
E) relevance.

Question 5

Callie creates a spreadsheet to organize quarterly data. She was able to use the ________ to compare the changes in sales volume and costs over a period of time.

Accepted Answer

A) empirical data 
B) information 
C) transformed data 
D) decision support facts 
E) analyzed facts

Question 6

________ is developed for a specific task or use, such as word processing or database management.

Accepted Answer

A) Operating system software 
B) Operating network hardware 
C) Applications software 
D) Cloud computing 
E) Client hardware

Question 7

A manufacturer is ready to launch a new line of bedroom furniture. The company expects the demand for the new pieces to be minimal in the ________ phase of the product life cycle.

Accepted Answer

A) introduction 
B) growth 
C) maturity 
D) decline 
E) saturation

Question 8

An office supply store generates most of its sales revenues using IT and the Internet. The company uses an online store to connect directly to customers, enabling customers to process orders without using retailers. This is an example of

Accepted Answer

A) business-to-customer (B2
C) commerce. 
B) a business-to-business (B2
B) marketplace. 
C) business-to-business (B2
B) commerce. 
D) virtual commerce. 
E) a business-to-business (B2
B) network.

Question 9

The use of rapidly advancing IT in business has

Accepted Answer

A) reduced the need for face-to-face communication. 
B) resulted in taller organizational hierarchies. 
C) popularized centralized decision making. 
D) increased vertical information flow. 
E) emphasized the need for vertical communication.

Question 10

What is a computer network? Briefly explain the different components of a network.

Accepted Answer

The answer of What is a computer network? Briefly explain...

Question 11

An operations information system typically accesses data gathered by a(n)________ system, and then it converts the data into useful information.

Accepted Answer

A) transaction-processing 
B) artificial intelligence 
C) expert 
D) executive support 
E) decision support

Question 12

CommNet recently offered a new smartphone featuring the latest in camera technology. Consumers were initially slow to spend on the upgrade, but sales have now taken off and demand is increasing rapidly. The smartphone is in the ________ stage of the product life cycle.

Accepted Answer

A) creation 
B) maturity 
C) decline 
D) growth 
E) conception

Question 13

A graph of the profitability of each product in an organization's product line over the past three years is an example of

Accepted Answer

A) raw data. 
B) application software. 
C) artificial intelligence. 
D) transaction processing. 
E) information.

Question 14

Oscar Groceries, a supermarket chain, uses scanners at the checkout counters, which contain computer software to track inventory levels of products. This store is using a(n)________ system.

Accepted Answer

A) group decision support 
B) artificial intelligence 
C) e-commerce 
D) executive support 
E) transaction-processing

Question 15

A(n)________ system is designed to handle a large volume of routine and recurring activities.

Accepted Answer

A) cloud-computing 
B) artificial intelligence 
C) transaction-processing 
D) operations information 
E) decision support

Question 16

The ________ is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

Accepted Answer

A) mainframe 
B) client 
C) server 
D) personal computer 
E) ethernet

Question 17

A marketing manager is trying to decide whether or not to lower the price of one product in a product line. A transaction-processing system would be best suited to assist her in making this decision.

Accepted Answer

A) True 
 B)False

Question 18

Information that has ________ gives managers all the information they need to make an effective decision.

Accepted Answer

A) timeliness 
B) completeness 
C) quality 
D) relevance 
E) accuracy

Question 19

Define what an enterprise resource planning (ERP)system is and discuss its benefits.

Accepted Answer

The answer of Define what an enterprise resource planning (ERP)system...

Question 20

The sequence of stages in the product life cycle is

Accepted Answer

A) introduction, growth, decline, and maturity. 
B) introduction, maturity, growth, and decline. 
C) introduction, growth, maturity, and decline. 
D) growth, maturity, decline, and introduction. 
E) growth, introduction, maturity, and decline.

Exam 18: Using Advanced Information Technology to Increase Performance