Question 1

Today's global retailing scene is characterized by great diversity.

Accepted Answer

A) True 
 B)False

Question 2

Dollar stores are classified under:

Accepted Answer

A) convenience stores. 
B) specialty retailers. 
C) discount retailers. 
D) hard discounters. 
E) category killers.

Question 3

When British entrepreneur Richard Branson established the first Virgin Megastore in France,he invested a great deal of money to develop a retail space on the famous Champs-Elysées.Judging by the approach Branson used,he and his management team must have viewed France as:

Accepted Answer

A) culturally close and easy to enter. 
B) culturally distant and easy to enter. 
C) culturally close and difficult to enter. 
D) culturally distant and difficult to enter. 
E) culturally difficult and easy to enter.

Question 4

Water transportation is rated "low" in reliability since approximately 200 freighters sink due to bad weather or other factors.

Accepted Answer

A) True 
 B)False

Question 5

Give examples to show the use of technology and how it impacts order processing and explain the dilemma associated with its use.

Accepted Answer

The answer of Give examples to show the use of...

Question 6

Which approach to retail expansion is most appropriate when targeting a country that management considers both culturally close and easy to enter?

Accepted Answer

A) organic growth 
B) chain acquisition 
C) franchise 
D) joint venture 
E) own-label focus

Question 7

Saks Fifth Avenue has ________ stores in the Middle East.

Accepted Answer

A) licensed 
B) organic 
C) franchise 
D) joint venture 
E) own-label focus

Question 8

To motivate shopkeepers to stock more of P&G's products,the company launched a:

Accepted Answer

A) door-to-door program. 
B) retail store program. 
C) golden store program. 
D) hypermarket program. 
E) sole distributor program.

Question 9

The term logistics management describes the integration of activities necessary to ensure the efficient flow of raw materials,in-process inventory,and finished goods from producers to customers.

Accepted Answer

A) True 
 B)False

Question 10

Distribution channels around the world are highly differentiated.However,these differences cannot be explained just by culture and income level of the existing market.What is the difference between organic growth and franchising?

Accepted Answer

The answer of Distribution channels around the world are highly...

Question 11

"Organized retail" is a term used to describe:

Accepted Answer

A) modern chain stores. 
B) grocery stores. 
C) local retail chains. 
D) supermarkets. 
E) hypermarkets.

Question 12

An export administrator,Beth Dorrell,notes,"A commodity raw material from Africa can be refined in Asia,then shipped to South America to be incorporated into a component of a final product that is produced in the Middle East and then sold around the world." In light of this statement,describe supply chain,value chain,and logistics.List and briefly describe the most important distribution activities.

Accepted Answer

The answer of An export administrator,Beth Dorrell,notes,"A commodity raw material...

Question 13

Dell's rise to a leading position in the global PC industry was based on Michael Dell's decision to bypass conventional channels by selling direct and by building computers to customers' specifications.

Accepted Answer

A) True 
 B)False

Question 14

Laura Ashley,The Body Shop,Victoria's Secret,Starbucks,the Disney Store and Gap are examples of global retail operators that can be classified as specialty retailers since they offer less variety than department stores.

Accepted Answer

A) True 
 B)False

Question 15

As Walmart extends its reach around the globe,some observers are very skeptical and consider it as an "assault" or "invasion." Using Walmart in India as an example discuss all impacting factors.

Accepted Answer

The answer of As Walmart extends its reach around the...

Question 16

The availability of the product processed,prepared,in proper condition,and\or ready to use is referred to as:

Accepted Answer

A) place utility. 
B) price utility. 
C) information utility. 
D) form utility. 
E) product utility.

Question 17

Nestlé in Brazil is using door-to-door selling to reach low-income neighborhoods;Dell computers provides home delivery for its products;Avon is using sales representatives and other companies are using other methods to reach consumers.Describe different channels that can be used for reaching the customers.

Accepted Answer

The answer of Nestlé in Brazil is using door-to-door selling...

Question 18

Walmart pulled out of Germany;Best Buy closed several stores in China.These examples illustrate that it is not possible to export a retail business model that has proven successful in the domestic market.

Accepted Answer

A) True 
 B)False

Question 19

When companies adopt an indirect involvement channel they have all of the following activities except:

Accepted Answer

A) utilize independent agents. 
B) use distributors. 
C) utilize retailers. 
D) establish their own sales force. 
E) utilize those who have a network of stores.

Question 20

Which of the following categories best describes the approach of Britain's Marks & Spencer to global retailing?

Accepted Answer

A) few product categories,own-label focus 
B) few product categories,manufacturer brand focus 
C) many product categories,own-label focus 
D) many product categories,manufacturer brand focus 
E) none of the above

Exam 12: Global Marketing Channels and Physical Distribution

Today's global retailing scene is characterized by great diversity.

Dollar stores are classified under:

When British entrepreneur Richard Branson established the first Virgin Megastore in France,he invested a great deal of money to develop a retail space on the famous Champs-Elysées.Judging by the approach Branson used,he and his management team must have viewed France as:

Water transportation is rated "low" in reliability since approximately 200 freighters sink due to bad weather or other factors.

Give examples to show the use of technology and how it impacts order processing and explain the dilemma associated with its use.

Which approach to retail expansion is most appropriate when targeting a country that management considers both culturally close and easy to enter?

Saks Fifth Avenue has ________ stores in the Middle East.

To motivate shopkeepers to stock more of P&G's products,the company launched a:

The term logistics management describes the integration of activities necessary to ensure the efficient flow of raw materials,in-process inventory,and finished goods from producers to customers.

Distribution channels around the world are highly differentiated.However,these differences cannot be explained just by culture and income level of the existing market.What is the difference between organic growth and franchising?

"Organized retail" is a term used to describe:

Dell's rise to a leading position in the global PC industry was based on Michael Dell's decision to bypass conventional channels by selling direct and by building computers to customers' specifications.

Laura Ashley,The Body Shop,Victoria's Secret,Starbucks,the Disney Store and Gap are examples of global retail operators that can be classified as specialty retailers since they offer less variety than department stores.

As Walmart extends its reach around the globe,some observers are very skeptical and consider it as an "assault" or "invasion." Using Walmart in India as an example discuss all impacting factors.

The availability of the product processed,prepared,in proper condition,and\or ready to use is referred to as:

Walmart pulled out of Germany;Best Buy closed several stores in China.These examples illustrate that it is not possible to export a retail business model that has proven successful in the domestic market.

When companies adopt an indirect involvement channel they have all of the following activities except:

Which of the following categories best describes the approach of Britain's Marks & Spencer to global retailing?