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To Reduce Communications Difficulties with Small Independent Retailers,channel Managers in Large

Question 3

Multiple Choice

To reduce communications difficulties with small independent retailers,channel managers in large manufacturing firms should:


A) Learn whether the goals of smaller channel members are very different from his/her own firm's goals.
B) Emphasize the value of small businesses in channel communiqués.
C) Use industry jargon.
D) Follow up oral discussions with a written summary.
E) Include managers from all levels of the firms in channel member meetings.

Correct Answer:

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