Question 1

A set of activities designed to produce a product or service for an internal or external customer is called a(n):

Accepted Answer

A)   Process
B)   System
C)   Strategy
D)   Organization A

Question 2

Which of the following would be considered a Supply Chain Risk Management activity?

Accepted Answer

A)   Increasing safety stock
B)   Diversify the supply base
C)   Utilize a supply chain IT system
D)   All of these D

Question 3

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Accepted Answer

A) True 
 B)False  False

Question 4

Successful supply chain management requires the development of inter-organizational performance metrics and supply-chain performance metrics to maintain and continuously improve the effectiveness of key internal and external processes.

Accepted Answer

A) True 
 B)False

Question 5

According to the text,mapping the network of primary trading partners is something that should be done in which stage of the supply chain integration model:

Accepted Answer

A)   Review and establish supply chain strategies
B)   Identify critical supply chain trading partners
C)   Align supply chain strategies with key supply chain process objectives
D)   Assess and improve internal integration of key supply chain processes

Question 6

When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.

Accepted Answer

A) True 
 B)False

Question 7

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

Accepted Answer

A) True 
 B)False

Question 8

List and describe three obstacles to process integration along the supply chain.

Accepted Answer

The answer of List and describe three obstacles to process...

Question 9

Supply relationship management personnel routinely communicate with:

Accepted Answer

A)   Production personnel to obtain feedback on supplier and purchased item performance
B)   Marketing personnel for customer feedback
C)   Suppliers for new product development and performance feedback
D)   All of these

Question 10

The following supply chain security activities,creating a director of security position,hiring personnel with military and/or government experience,and performing a formal security risk assessment,would be classified as:

Accepted Answer

A)   Basic Initiatives
B)   Reactive Initiatives
C)   Proactive Initiatives
D)   Advanced Initiatives

Question 11

Building,maintaining and strengthening beneficial relationships with suppliers and customers is accomplished through the use of:

Accepted Answer

A)   Data warehouses
B)   Legacy systems
C)   External process integration
D)   Order batching

Question 12

According to the text,the ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.

Accepted Answer

A) True 
 B)False

Question 13

Companies that train the employees of their supply chain partners are engaging in:

Accepted Answer

A)   Collaborative education
B)   Integrative education programs
C)   Supplier certification
D)   Extended reach programs

Question 14

What is RFID technology and how will it aid in management of the supply chain?

Accepted Answer

The answer of What is RFID technology and how will...

Question 15

Which of the following is considered an obstacle to supply chain integration?

Accepted Answer

A)   RFID Technology
B)   Vendor Managed Inventory
C)   Lack of Supply Chain Visibility
D)   All of these

Question 16

Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:

Accepted Answer

A)   Silo mentality
B)   Balking
C)   Biased decision making
D)   Stockpiling

Question 17

An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.

Accepted Answer

A) True 
 B)False

Question 18

According to the textbook,there are four key supply chain business processes: Purchasing,Manufacturing,Distribution,and Returns.

Accepted Answer

A) True 
 B)False

Question 19

Forward buying is when companies purchase very small amounts of inventory.

Accepted Answer

A) True 
 B)False

Question 20

The textbook lists the following activities as Supply Chain Risk Management activities:
1.Increasing safety stock and forward buying
2.Identify backup suppliers and logistics services
3.Diversify the supply base
4.Utilize a supply chain IT system
5.Develop a formal risk management program
For each also provide the downside of utilizing that particular strategy.

Accepted Answer

The answer of The textbook lists the following activities as...

Exam 13: Supply Chain Process Integration

A set of activities designed to produce a product or service for an internal or external customer is called a(n) :

Which of the following would be considered a Supply Chain Risk Management activity?

The development of functional silos within an organization is considered a key component to achieving successful supply chain process integration.

Successful supply chain management requires the development of inter-organizational performance metrics and supply-chain performance metrics to maintain and continuously improve the effectiveness of key internal and external processes.

According to the text,mapping the network of primary trading partners is something that should be done in which stage of the supply chain integration model:

When demand exceeds a supplier's finished goods available,a supplier may allocate product in proportion to what buyers ordered.This rationing often results in shortage gaming by the suppliers customers.

The phrases "customer relationship management" and "customer service management" are interchangeable supply chain terms.

List and describe three obstacles to process integration along the supply chain.

Supply relationship management personnel routinely communicate with:

The following supply chain security activities,creating a director of security position,hiring personnel with military and/or government experience,and performing a formal security risk assessment,would be classified as:

Building,maintaining and strengthening beneficial relationships with suppliers and customers is accomplished through the use of:

According to the text,the ultimate goal in supply chain management is to create value for the services and products provided to end customers,which,in turn,will benefit the firms in the supply chain network.

Companies that train the employees of their supply chain partners are engaging in:

What is RFID technology and how will it aid in management of the supply chain?

Which of the following is considered an obstacle to supply chain integration?

Failing to see the big picture and acting only in regard to single firm in the supply chain can be referred to as:

An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.

According to the textbook,there are four key supply chain business processes: Purchasing,Manufacturing,Distribution,and Returns.

Forward buying is when companies purchase very small amounts of inventory.