Question 1

Discuss two components of the environmental sustainability portfolio.

Accepted Answer

The answer of Discuss two components of the environmental sustainability...

Question 2

What is meant by cultural pollution? Give two examples.

Accepted Answer

The answer of What is meant by cultural pollution? Give...

Question 3

A heavily promoted brand of flu medicine sells for much more than a virtually identical store-brand product.Critics would likely charge that promotion for the branded flu medicine adds only ________ to the product rather than functional value.

Accepted Answer

A)  consistency 
B)  strength 
C)  psychological value 
D)  quality 
E)  informational value

Question 4

Critics who believe that the marketing system poorly serves disadvantaged consumers claim that the ________ often have to shop in smaller stores that carry inferior goods and charge higher prices.

Accepted Answer

A)  wealthy 
B)  uneducated 
C)  urban poor 
D)  rural middle class 
E)  urban middle class

Question 5

Sustainable marketing calls for meeting the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs.

Accepted Answer

A) True 
 B)False

Question 6

________ persuades people to buy goods they had no thought of buying.

Accepted Answer

A)  Sustainable marketing 
B)  High-pressure selling 
C)  Strategic marketing 
D)  Redlining 
E)  Reverse redlining

Question 7

The following quote best describes ________."The marvels of modern technology include the development of a soda can which,when discarded,will last forever,and a...car,which when properly cared for,will rust out in two or three years."

Accepted Answer

A)  planned obsolescence 
B)  product failure 
C)  deceptive promotions 
D)  deceptive packaging 
E)  excessive markups

Question 8

Many critics charge that the marketing system causes ________ to be higher than they would be under more "sensible" systems.

Accepted Answer

A)  imports 
B)  exports 
C)  prices 
D)  product safety measures 
E)  employee morals

Question 9

Refer to the scenario below to answer the following questions.
Mohd Noor acquired Peng Spare Parts at a low point. The distributor of automotive parts and accessories had been criticized for a number of wrongdoings. Without fully realizing the extent of Peng's problems, Noor purchased the distributorship in hopes of turning it around. "But the harder I work," Noor admitted, "the more Peng's earlier problems seem to unfold." Noor began to rethink his strategy, trying to put a sound plan in place that would allow Peng's to move forward.
-In what ways might Peng have previously "harmed" consumers?

Accepted Answer

A)  Charged low prices, engaged in honest practices, sold quality or safe products, or provided excellent service. 
B)  Charged low prices but engaged in deceptive practices or high-pressure selling. 
C)  Charged high prices but sold quality or safe products and provided excellent service. 
D)  Charged exorbitantly high prices, engaged in deceptive practices or high-pressure selling, sold shoddy or unsafe products, or provided poor service. 
E)  Provided poor after-sales service.

Question 10

Companies emphasizing ________ are developing "green marketing" programs that develop ecologically safer products,recyclable and biodegradable packaging,more energy-efficient operations,and better pollution controls.

Accepted Answer

A)  pollution prevention 
B)  product stewardship 
C)  "beyond greening" 
D)  new clean technology 
E)  sustainability vision

Exam 20: Sustainable Marketing: Social Responsibility and Ethics