Question 1

Which one of the following conditions can make a level strategy the most attractive?

Accepted Answer

A) The cost of changing the workforce levels is low. 
B) Products complementary to the existing products can be produced easily with the given facilities. 
C) The shelf life of the goods being produced is limited. 
D) Inventory-holding costs are high. 
A) The cost of changing the workforce levels is low. 
B) Products complementary to the existing products can be produced easily with the given facilities. 
C) The shelf life of the goods being produced is limited. 
D) Inventory-holding costs are high.

Question 2

Table 15.10
A work center has the following six jobs waiting to be processed (all times are shown in days):
  
-Use the information in Table 15.10.What is the average flow time (in days)using the FCFS rule?

Accepted Answer

A) fewer than or equal to 10 days 
B) greater than 10 days but fewer than or equal to 20 days 
C) greater than 20 days but fewer than or equal to 30 days 
D) greater than 30 days 
A) fewer than or equal to 10 days 
B) greater than 10 days but fewer than or equal to 20 days 
C) greater than 20 days but fewer than or equal to 30 days 
D) greater than 30 days

Question 3

Jim's Restaurant operates seven days a week.The daily requirements (in workers)are estimated as follows:   Each worker is required to work five days per week,and each must have two consecutive days off.What is the minimum number of workers needed? Provide the days off that each worker receives.

Accepted Answer

The answer of Jim's Restaurant operates seven days a week.The...

Question 4

A customer is given a due date for their product order with:

Accepted Answer

A) backlog. 
B) reservation. 
C) service on demand. 
D) appointment. 
A) backlog. 
B) reservation. 
C) service on demand. 
D) appointment.

Question 5

A(n)________ schedule calls for each employee to work the same days and hours each week.

Accepted Answer

The answer of A(n)________ schedule calls for each employee to...

Question 6

Table 15.5
The daily requirements for highway patrol officers at Park City over the week are:
   Each officer works five days a week and must have two consecutive days off.
-Use the information in Table 15.5.How much total slack is generated from the schedule?

Accepted Answer

A) fewer than 9 days 
B) 10 days 
C) 11 days 
D) greater than 11 days 
A) fewer than 9 days 
B) 10 days 
C) 11 days 
D) greater than 11 days

Question 7

The meaning of undertime is:

Accepted Answer

A) employees work as usual,but they are paid at a lower rate. 
B) employees don't have enough productive work for the number of hours that they normally work. 
C) employees work more than normal hours,but they are not compensated. 
D) the workweek of some employees is permanently reduced. 
A) employees work as usual,but they are paid at a lower rate. 
B) employees don't have enough productive work for the number of hours that they normally work. 
C) employees work more than normal hours,but they are not compensated. 
D) the workweek of some employees is permanently reduced.

Question 8

Revenue management is a way to manage demand by varying price at the right time for various customer segments to maximize revenues generated from existing supply capacity.

Accepted Answer

A) True 
 B)False

Question 9

Job flow time is defined as the:

Accepted Answer

A) time of completion of a job plus the time it was available in a work station. 
B) processing time to complete a particular job. 
C) time of completion of the last job of a group minus the starting time of the first job. 
D) amount of time by which a group of jobs missed their due dates. 
A) time of completion of a job plus the time it was available in a work station. 
B) processing time to complete a particular job. 
C) time of completion of the last job of a group minus the starting time of the first job. 
D) amount of time by which a group of jobs missed their due dates.

Question 10

Complementary products are actions that attempt to modify demand and,consequently,resource requirements.

Accepted Answer

A) True 
 B)False

Question 11

Table 15.9
Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department
(all times are shown in weeks):
  
-Use the information in Table 15.9.What is the average flow time (in weeks)using the EDD rule?

Accepted Answer

A) fewer than or equal to 10 weeks 
B) greater than 10 weeks but fewer than or equal to 15 weeks 
C) greater than 15 weeks but fewer than or equal to 20 weeks 
D) greater than 20 weeks 
A) fewer than or equal to 10 weeks 
B) greater than 10 weeks but fewer than or equal to 15 weeks 
C) greater than 15 weeks but fewer than or equal to 20 weeks 
D) greater than 20 weeks

Question 12

A fixed schedule gives each employee the next employee's schedule the following week.

Accepted Answer

A) True 
 B)False

Question 13

By their nature,firms engaged in customer services cannot do anything to manage customer demand.

Accepted Answer

A) True 
 B)False

Question 14

Table 15.9
Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department
(all times are shown in weeks):
  
-Use the information in Table 15.9.Which job will be the first one completed if scheduling is done using the earliest due date (EDD)rule?

Accepted Answer

A) A 
B) B 
C) C 
D) D 
A) A 
B) B 
C) C 
D) D

Question 15

Table 15.10
A work center has the following six jobs waiting to be processed (all times are shown in days):
  
-Use the information in Table 15.10.Which job will be the first one completed if scheduling is done using the first-come,first-served (FCFS)rule?

Accepted Answer

A) A 
B) B 
C) C 
D) D 
A) A 
B) B 
C) C 
D) D

Question 16

Table 15.5
The daily requirements for highway patrol officers at Park City over the week are:
   Each officer works five days a week and must have two consecutive days off.
-Use the information in Table 15.5.What is the minimum number of officers required if preference is given to the pair S-SU in case of a tie in the selection of off days?

Accepted Answer

A) 9 
B) 10 
C) 11 
D) 12 
A) 9 
B) 10 
C) 11 
D) 12

Question 17

A(n)________ is a statement of production rates,workforce levels,and inventory holdings based on estimates of customer requirements and capacity limitations.

Accepted Answer

sales and

Question 18

The fast food restaurant had a happy hour drink special,96 ounces of your favorite beverage for the price of only 64 ounces,from 2 pm to 4 pm.This is an example of promotional pricing used to manage demand.

Accepted Answer

A) True 
 B)False

Question 19

A financial assessment of a for-profit organization's near future (for one or two years ahead)is a(n):

Accepted Answer

A) business plan. 
B) annual plan. 
C) resource plan. 
D) financial budget. 
A) business plan. 
B) annual plan. 
C) resource plan. 
D) financial budget.

Question 20

Companies perform aggregation along the three dimensions of:

Accepted Answer

A) products,labor,customers. 
B) time,suppliers,services. 
C) products / services,labor,time. 
D) time,products,customers. 
A) products,labor,customers. 
B) time,suppliers,services. 
C) products / services,labor,time. 
D) time,products,customers.

Exam 15: Operations Planning and Scheduling

Which one of the following conditions can make a level strategy the most attractive?

Table 15.10 A work center has the following six jobs waiting to be processed (all times are shown in days): -Use the information in Table 15.10.What is the average flow time (in days)using the FCFS rule?

Jim's Restaurant operates seven days a week.The daily requirements (in workers)are estimated as follows: Each worker is required to work five days per week,and each must have two consecutive days off.What is the minimum number of workers needed? Provide the days off that each worker receives.

A customer is given a due date for their product order with:

A(n)________ schedule calls for each employee to work the same days and hours each week.

Table 15.5 The daily requirements for highway patrol officers at Park City over the week are: Each officer works five days a week and must have two consecutive days off. -Use the information in Table 15.5.How much total slack is generated from the schedule?

The meaning of undertime is:

Revenue management is a way to manage demand by varying price at the right time for various customer segments to maximize revenues generated from existing supply capacity.

Job flow time is defined as the:

Complementary products are actions that attempt to modify demand and,consequently,resource requirements.

Table 15.9 Auto Data produces custom engineering testing equipment.The following five orders are currently in the design department (all times are shown in weeks): -Use the information in Table 15.9.What is the average flow time (in weeks)using the EDD rule?

A fixed schedule gives each employee the next employee's schedule the following week.

By their nature,firms engaged in customer services cannot do anything to manage customer demand.

Table 15.10 A work center has the following six jobs waiting to be processed (all times are shown in days): -Use the information in Table 15.10.Which job will be the first one completed if scheduling is done using the first-come,first-served (FCFS)rule?

A(n)________ is a statement of production rates,workforce levels,and inventory holdings based on estimates of customer requirements and capacity limitations.

The fast food restaurant had a happy hour drink special,96 ounces of your favorite beverage for the price of only 64 ounces,from 2 pm to 4 pm.This is an example of promotional pricing used to manage demand.

A financial assessment of a for-profit organization's near future (for one or two years ahead)is a(n):

Companies perform aggregation along the three dimensions of:

Using Operations to Compete

Project Management

Process Strategy

Process Analysis

Quality and Performance

Capacity Planning

Constraint Management

Lean Systems

Supply Chain Inventory Management

Supply Chain Design

Supply Chain Location Decisions

Supply Chain Integration

Supply Chain Sustainability and Humanitarian Logistics

Forecasting

Resource Planning

Decision Making

Waiting Line

Special Inventory Models

Linear Programming

Simulation

Financial Analysis

Acceptance Sampling Plans

Measuring Output Rates

Learning Curve Analysis

Operations Scheduling

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