Exam 12: Power and Politics

________________ power is built through internal networks, external networks, and being central in a network. It comes from aligning oneself with others who can provide advice, friendship, alliances, collaborations, information flows, and access to job opportunities.

Referent power is the ability to alter another's behavior because of the individual's desire to identify with the power source.

_________ is a power made operative against another's will.

Self-interested politics occur when individuals or groups work to shift otherwise ambiguous outcomes to their personal advantage without consideration of the organization or coworkers.

__________ power is the extent to which a manager can use extrinsic and intrinsic rewards to control other people.

Herbert Kelmen identified three levels of conformity. They are: ___________, ______________, and __________________.

______________ occurs when individuals accept an influence attempt because they want to maintain a positive relationship with the person or group making the influence request.

Brokers serve as links between structural holes in a network, providing greater access to resource, information and opportunities.

A manager who withholds positive outcomes, such as special assignments or bonuses, as a means for controlling the behavior of employees is using which type of power?

_________ occurs when individuals accept an influence attempt out of duty or obligation.

___________ capital is the current or potential resources gained through one's network.

When Kenyatta, a manager in a department store, tells her staff to do something and refers to the fact that she is the boss and therefore they must do as asked, she is trying to use which type of power to influence the other person's behavior?

Which of the following involves a more passive form of non-compliance in which individuals ignore or dismiss the request of the influencing agent?

The iron law of responsibility is when men and women of otherwise strong personal integrity and intelligence engage in unethical and selfish behavior in the pinnacle of power because they mistakenly believe they are above the law.

The problem of deferring responsibility and accountability upward in organizations is known as dysfunctional resistance.

Ralph makes it a point to always offer help in technical areas in which he is skilled and knowledgeable. His subordinates trust his judgment, and form one of the most productive units in the company. What type of power is Ralph exerting?

__________ means that one person or group relies on another person or group to get what they want or need.

______________ power is derived from formal access to information, informal access to information.

All of the following are reasons subordination is a problem EXCEPT:

Today, hierarchical thinking is the best method for an organization that needs to draw upon the distributed intelligence of all employees to generate the innovation and adaptability needed for survival.