Exam 15: Organisational Culture

You are new to an organisation and do not really know what to expect about the socialisation process.You are a recent M.B.A.and have an undergraduate degree in computer science.Your new firm is a software development company with an emphasis in the health care industry. The time prior to entry to the organisation in which you learned business attitudes and behaviours is termed:

If the culture is strong and supports high ethical standards,it should have a very powerful and positive influence on employee behaviour.

Language can serve to unite members of a given culture as new employees learn the acronyms and jargon specific to the organisation.

The primary or dominant values that are accepted throughout the organisation are the 'core values'.

The process that adapts employees to the organisation's culture is called:

Socialisation is the process that defines group interaction patterns.

A positive overall workplace climate has been linked to higher customer satisfaction and financial performance.

The founders of an organisation generally have little impact on the organisation's culture since they are so far removed from the employees.

The stage in which the employee confronts the reality that expectations may differ from reality is called the ______stage.

An organisation that has become institutionalised will have its behaviours and habits questioned frequently.

In recognition of cultural differences,one of the primary things all managers can do is to be culturally sensitive.

Culture enhances the stability of the social system.

Culture creates a consistent set of behaviours in the organisation's employees.This is an asset except when:

The key element in organisational culture is that it gives meaning to the organisation that different employees can share.

How can employee strengths be used to build a positive culture?

An institutionalised organisation is one that is valued for the goods or services it produces.

All of the following are examples of material symbols except:

Culture increases ambiguity for employees.

______ anchor the present in the past and explain and legitimise current practices.

Nunya is a computer software company that employs highly intelligent,but somewhat unusual people.Every Friday,free lollipops are given out to encourage employees to remember how creative they were when they were children.At the beginning of each quarterly executive meeting,employees are reminded that the founders were three young people who "got lucky" and sold a video game that they invented.Employees are allowed to dress in blue jeans and can set their own working hours. Lollipop day is an example of a: