Exam 6: Personal and Interprofessional Communication

On which of the following elements does level of communication depend?

Which of the following is involved in listening?

Which type of organizational communication occurs when team members discuss discharge planning?

Anger can be dealt with in several ways, but all have potential drawbacks. Which one of the following reactions can result from anger?

Reflect on the quotation below by Stein (2013) and explain why these thoughts are important to the nurse who will spend his/her career caring for and communicating with others. "Humble inquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person. What we ask and the particular form in which we ask it (humble inquiry) is ultimately the basis for building trusting relationships, which facilitates better communication and, thereby, ensures collaboration where it is needed to get the job done" (Stein, 2013).

Which of the following trends benefits from nurses' ability to adapt the principles of communication?

Public communication is one of three levels of communication cited by the author. Public communication involves

Which of the following factors is essential to verbal communication?

Which of these is the "who" in the process of communication?

Elizabeth now begins to cry. George leans forward and states, "Elizabeth, it is okay to cry. Please tell me where the pain is and I will try to help you get comfortable. Is it okay if I help you?" Identify the effective communication skills that demonstrate caring and the use of supportive therapeutic communication skills used by the nurse.

Amin is working in the emergency department. One of his clients, a 70-year-old man visiting from China, requires an emergency procedure. Amin has asked his client to read the brochure on the emergency procedure and to sign the consent. Amin's client tells him that he did not go to high school, he cannot read the literature that has been given, and he cannot read the consent. Which of the following risk factors does the nurse know can put Mr. Chen at risk of having lowered health literacy skills?

According to the text, which of the following factors will MOST influence the interactive process of communication?

Generational differences in the workplace assist to bring to the workplace

Green (2005) cites that generational differences in the workplace can create tension in the workplace.

The chief executive officer of an organization announces that the company will adopt a new policy. Which type of organizational communication is involved in this example?

Which one of the following factors can be considered a barrier to communication?