Exam 13: Creating and Managing Teams

Research suggests a multicultural global team has difficulties capitalizing on the diversity of ideas it generates.

David supervises a group of employees who work towards achieving organizational goals. This group can be called a ________.

Students often complain that having to work with assigned teammates results in a poorer group project. They are complaining about a(n) ________.

Daniela and Navaro disagree on the best way to promote a new product. Those in the company who view the conflict over the promotion strategy as natural and inevitable have a(n) ________ view of conflict.

________ occurs when a supervisor earns less than his or her subordinates.

Which one of the following refers to independent formal groups whose members, in addition to their regular jobs, take on traditional managerial responsibilities, such as hiring, planning and scheduling, and evaluating performance?

Teams with high levels of interconnectedness attain their goals better.

One important distinction between a work group and a work team is the degree of interdependence among the members.

Celine feels that the form of marketing their company is using isn't working anymore. Merle disagrees vehemently. Those in the company who view the conflict over the marketing strategy as bad and harmful have a(n) ________ view of conflict.

Conflicts can be resolved by withdrawing from them or suppressing them. This conflict management technique is known as ________.

This group should have worked well together. Each of them had at least five years seniority and had scored well on past performance evaluations. They all knew what needed to be done. But it seemed they were always in disagreement about something. This group probably lacked ________.

Jan's department seems to be a bottleneck in the assembly process. She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck. Jan and her coworkers are part of a ________ team.

Which one of the following is a benefit of global teams?

Which one of the following is a negative aspect of group norms?

List and discuss the five stages of group development.

Group D has been working on developing a product which is now ready to hit the market. The group members are happy about the work they've done on this product. The focus has now shifted from productivity to tying up loose ends. Group D is at the ________ stage.

Which one of the following is considered to be the last stage of group development for permanent work groups?

When Fred's department head explained what was expected of him as a new professor in terms of maintaining discipline in his classroom and providing students with a challenging course, he was referring to Fred's ________ at the university.

Which one of the following types of conflict is most likely to be dysfunctional?

The ________ stage of group development is complete when the group structure solidifies and the group has assimilated a common set of expectations of what defines correct member behavior.