Question 1

Short-term plans are those covering ________ or less.

Accepted Answer

A)  three years 
B)  one year 
C)  six months 
D)  five years 
A)  three years 
B)  one year 
C)  six months 
D)  five years

Question 2

________ refers to gathering information about competitors that allows managers to anticipate competitors' actions rather than merely react to them.

Accepted Answer

A)  Due diligence 
B)  Competitor intelligence 
C)  Data aggregation 
D)  Value analysis 
A)  Due diligence 
B)  Competitor intelligence 
C)  Data aggregation 
D)  Value analysis

Question 3

Distinguish between the stated and the real goals of an organization. Illustrate the difference with an example.

Accepted Answer

An organization's stated goals are offic

Question 4

As managers plan, they develop both goals and plans.

Accepted Answer

A) True 
 B)False

Question 5

Which one of the following would be a legal and ethical source of business intelligence?

Accepted Answer

A)  competitors' financial data 
B)  information provided by a former employee 
C)  memos found in a business's trash 
D)  posts on social media 
A)  competitors' financial data 
B)  information provided by a former employee 
C)  memos found in a business's trash 
D)  posts on social media

Question 6

Goals are different from plans because ________.

Accepted Answer

A)  goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization 
B)  goals describe financial objectives, and plans describe objectives related to social responsibility 
C)  goals are important only for small companies, and plans are important only for large companies 
D)  goals are desired outcomes, and plans describe how those outcomes will be accomplished 
A)  goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization 
B)  goals describe financial objectives, and plans describe objectives related to social responsibility 
C)  goals are important only for small companies, and plans are important only for large companies 
D)  goals are desired outcomes, and plans describe how those outcomes will be accomplished

Question 7

________ plans apply to the entire organization and establish the organization's overall goals.

Accepted Answer

A)  Departmental 
B)  Strategic 
C)  Operational 
D)  Long-term 
A)  Departmental 
B)  Strategic 
C)  Operational 
D)  Long-term

Question 8

When making editorial decisions for his newspaper, the owner/editor mostly picks issues that are in line with his political beliefs and those that his advertisers approve of despite his publicly stated goal "to be a champion for free speech and for the development of the community." This indicates that ________.

Accepted Answer

A)  the company's strategic goals do not leave any room for interpretation 
B)  the company's stated goals are not its real goals 
C)  the company's goals are directional in nature 
D)  the company's financial goals derive from its strategic goals 
A)  the company's strategic goals do not leave any room for interpretation 
B)  the company's stated goals are not its real goals 
C)  the company's goals are directional in nature 
D)  the company's financial goals derive from its strategic goals

Question 9

The effect of planning on managers is that it forces them to ________.

Accepted Answer

A)  generate higher profits 
B)  anticipate and respond to change 
C)  eliminate uncertainty 
D)  work at cross purposes 
A)  generate higher profits 
B)  anticipate and respond to change 
C)  eliminate uncertainty 
D)  work at cross purposes

Question 10

A standing plan is ________.

Accepted Answer

A)  an ongoing plan that provides guidance for activities performed repeatedly 
B)  a plan that stands in place of a preferred plan in case of the failure of the latter 
C)  a one-time plan specifically designed to meet the needs of a unique situation 
D)  a flexible plan that sets out general guidelines for company strategy 
A)  an ongoing plan that provides guidance for activities performed repeatedly 
B)  a plan that stands in place of a preferred plan in case of the failure of the latter 
C)  a one-time plan specifically designed to meet the needs of a unique situation 
D)  a flexible plan that sets out general guidelines for company strategy

Question 11

Business intelligence is the same thing as competitor intelligence

Accepted Answer

A) True 
 B)False

Question 12

Most companies' goals can be classified as either ________ or ________.

Accepted Answer

A)  strategic; financial 
B)  operational; tactical 
C)  social; economic 
D)  strategic; operational 
A)  strategic; financial 
B)  operational; tactical 
C)  social; economic 
D)  strategic; operational

Question 13

When uncertainty is high, plans should be ________ and ________.

Accepted Answer

A)  specific; flexible 
B)  directional; standing 
C)  short-term; directional 
D)  general; informal 
A)  specific; flexible 
B)  directional; standing 
C)  short-term; directional 
D)  general; informal

Question 14

Which one of the following would be a well-written goal for an online retailer operating in a volatile business environment?

Accepted Answer

A)  To minimize costs, maximize profits, and maximize return on investment. 
B)  To accelerate our growth to the maximum possible level over the next three years. 
C)  To achieve a 25 percent growth in revenue, which is defined as the number of items sold multiplied by their price. 
D)  To invoice merchandise worth $200,000, every month, for the next three years. 
A)  To minimize costs, maximize profits, and maximize return on investment. 
B)  To accelerate our growth to the maximum possible level over the next three years. 
C)  To achieve a 25 percent growth in revenue, which is defined as the number of items sold multiplied by their price. 
D)  To invoice merchandise worth $200,000, every month, for the next three years.

Question 15

The first step in goal setting is to evaluate available resources.

Accepted Answer

A) True 
 B)False

Question 16

________ planning dominates managers' planning efforts at lower levels of the organization.

Accepted Answer

A)  Strategic 
B)  Organization-wide 
C)  Operational 
D)  Directional 
A)  Strategic 
B)  Organization-wide 
C)  Operational 
D)  Directional

Question 17

Darby is a member of a global team of engineers who are required to coordinate their design efforts. Emailing files to each other doesn't work well, as several versions may be circulating simultaneously. Darby and his team could benefit from ________.

Accepted Answer

A)  Google Analytics 
B)  cloud computing 
C)  frequent face-to-face meetings 
D)  the use of social media 
A)  Google Analytics 
B)  cloud computing 
C)  frequent face-to-face meetings 
D)  the use of social media

Question 18

A manager's analysis of the external environment can be improved by ________, which involves screening information to detect emerging trends.

Accepted Answer

A)  environmental scanning 
B)  environmental activism 
C)  critical path analysis 
D)  social screening 
A)  environmental scanning 
B)  environmental activism 
C)  critical path analysis 
D)  social screening

Question 19

Organizational plans can be classified on the basis of their ________.

Accepted Answer

A)  usefulness 
B)  frequency of use 
C)  suitability 
D)  attainability 
A)  usefulness 
B)  frequency of use 
C)  suitability 
D)  attainability

Question 20

Which one of the following is the last step in MBO?

Accepted Answer

A)  Progress toward objectives is periodically reviewed, and feedback is provided. 
B)  The organization's overall objectives and strategies are formulated. 
C)  Successful achievement of objectives is reinforced by performance-based rewards. 
D)  Action plans are implemented. 
A)  Progress toward objectives is periodically reviewed, and feedback is provided. 
B)  The organization's overall objectives and strategies are formulated. 
C)  Successful achievement of objectives is reinforced by performance-based rewards. 
D)  Action plans are implemented.

Short-term plans are those covering ________ or less.

________ refers to gathering information about competitors that allows managers to anticipate competitors' actions rather than merely react to them.

Distinguish between the stated and the real goals of an organization. Illustrate the difference with an example.

As managers plan, they develop both goals and plans.

Which one of the following would be a legal and ethical source of business intelligence?

Goals are different from plans because ________.

________ plans apply to the entire organization and establish the organization's overall goals.

The effect of planning on managers is that it forces them to ________.

A standing plan is ________.

Business intelligence is the same thing as competitor intelligence

Most companies' goals can be classified as either or .

When uncertainty is high, plans should be and .

Which one of the following would be a well-written goal for an online retailer operating in a volatile business environment?

The first step in goal setting is to evaluate available resources.

________ planning dominates managers' planning efforts at lower levels of the organization.

Darby is a member of a global team of engineers who are required to coordinate their design efforts. Emailing files to each other doesn't work well, as several versions may be circulating simultaneously. Darby and his team could benefit from ________.

A manager's analysis of the external environment can be improved by ________, which involves screening information to detect emerging trends.

Organizational plans can be classified on the basis of their ________.

Which one of the following is the last step in MBO?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 8: Planning Work Activities

Short-term plans are those covering ________ or less.

________ refers to gathering information about competitors that allows managers to anticipate competitors' actions rather than merely react to them.

Distinguish between the stated and the real goals of an organization. Illustrate the difference with an example.

As managers plan, they develop both goals and plans.

Which one of the following would be a legal and ethical source of business intelligence?

Goals are different from plans because ________.

________ plans apply to the entire organization and establish the organization's overall goals.

The effect of planning on managers is that it forces them to ________.

A standing plan is ________.

Business intelligence is the same thing as competitor intelligence

Most companies' goals can be classified as either ________ or ________.

When uncertainty is high, plans should be ________ and ________.

Which one of the following would be a well-written goal for an online retailer operating in a volatile business environment?

The first step in goal setting is to evaluate available resources.

________ planning dominates managers' planning efforts at lower levels of the organization.

Darby is a member of a global team of engineers who are required to coordinate their design efforts. Emailing files to each other doesn't work well, as several versions may be circulating simultaneously. Darby and his team could benefit from ________.

A manager's analysis of the external environment can be improved by ________, which involves screening information to detect emerging trends.

Organizational plans can be classified on the basis of their ________.

Which one of the following is the last step in MBO?

Managers and You in the Workplace

Making Decisions

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Managing Strategy

Entrepreneurial Ventures

Designing Organizational Structure

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Most companies' goals can be classified as either or .

When uncertainty is high, plans should be and .