Question 1

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true about social loafing?

Accepted Answer

A) It is a common phenomenon in collectivist cultures. 
B) It is common in cultures that are dominated by self-interest. 
C) It is viewed as a positive characteristic in some cultures. 
D) It rarely occurs in Western cultures. 
A) It is a common phenomenon in collectivist cultures. 
B) It is common in cultures that are dominated by self-interest. 
C) It is viewed as a positive characteristic in some cultures. 
D) It rarely occurs in Western cultures.

Question 3

Jan's department seems to be a bottleneck in the assembly process.She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck.Jan and her coworkers are part of a ________ team.

Accepted Answer

A) self-managed 
B) problem-solving 
C) task 
D) cross-functional 
A) self-managed 
B) problem-solving 
C) task 
D) cross-functional

Question 4

A team has been established to solve a problem with an industrial adhesive used by the firm.The three members are the installer,an engineer,and the sales representative for the adhesive manufacturer,but the team does not have a specific leader.This team can be called a ________ team.

Accepted Answer

A) problem solving 
B) self-managed 
C) virtual 
D) functional 
A) problem solving 
B) self-managed 
C) virtual 
D) functional

Question 5

In this meeting,the group is discussing a code of conduct to be observed by all members,such as arriving on time and not interrupting the speaker.This group is in the ________ stage.

Accepted Answer

A) forming 
B) norming 
C) storming 
D) performing 
A) forming 
B) norming 
C) storming 
D) performing

Question 6

Which of the following types of conflict is based on how the work gets done?

Accepted Answer

A) process conflict 
B) relationship conflict 
C) task conflict 
D) role conflict 
A) process conflict 
B) relationship conflict 
C) task conflict 
D) role conflict

Question 7

Describe the differences between formal and informal groups,giving examples of each.

Accepted Answer

Formal groups are work groups defined by

Question 8

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the major issues associated with group structure in global teams.

Accepted Answer

Some of the structural areas where we se

Question 10

Which of the following is an example of a formal group?

Accepted Answer

A) people who assemble in the company library to read 
B) a group of employees attending a colleague's wedding 
C) a functional department in an organization 
D) a group of employees who meet after work to play basketball 
A) people who assemble in the company library to read 
B) a group of employees attending a colleague's wedding 
C) a functional department in an organization 
D) a group of employees who meet after work to play basketball

Question 11

It became clear that both Cathy and Simon felt they should lead the group.Other group members began aligning themselves with one or the other.This group is in the ________ stage.

Accepted Answer

A) forming 
B) norming 
C) storming 
D) performing 
A) forming 
B) norming 
C) storming 
D) performing

Question 12

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

Accepted Answer

A) True 
 B)False

Question 13

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

Accepted Answer

A) collaborating 
B) compromising 
C) forcing 
D) accommodating 
A) collaborating 
B) compromising 
C) forcing 
D) accommodating

Question 14

During the ________ stage of the group development process,a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 15

List and discuss the five stages of group development.

Accepted Answer

Research shows that groups pass through

Question 16

Strato Engineering,a technology product company,formed a team to develop the next generation of the company's model CVF-D.The team is composed of employees from various functional areas.This is a ________ team.

Accepted Answer

A) problem-solving 
B) self-managed 
C) virtual 
D) cross-functional 
A) problem-solving 
B) self-managed 
C) virtual 
D) cross-functional

Question 17

In global teams,cohesiveness is often more difficult to achieve because of higher levels of mistrust,miscommunication,and stress.

Accepted Answer

A) True 
 B)False

Question 18

Global teams are associated with high levels of groupthink.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true about group decision making?

Accepted Answer

A) Groups tend to foster equal participation in decision making. 
B) The pressure to conform is low when working in groups. 
C) Groups take more time to arrive at a decision. 
D) Groups usually make decisions based on incomplete information. 
A) Groups tend to foster equal participation in decision making. 
B) The pressure to conform is low when working in groups. 
C) Groups take more time to arrive at a decision. 
D) Groups usually make decisions based on incomplete information.

Question 20

A lot is riding on the success of this project.All nine members will share in the rewards.But Ted just doesn't have time to complete his assignment so he rationalizes that no one outside the group will know what he did or did not do anyway.Ted is engaged in ________.

Accepted Answer

A) nonconventionality 
B) group norms 
C) groupthink 
D) social loafing 
A) nonconventionality 
B) group norms 
C) groupthink 
D) social loafing

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Which of the following is true about social loafing?

Jan's department seems to be a bottleneck in the assembly process.She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck.Jan and her coworkers are part of a ________ team.

A team has been established to solve a problem with an industrial adhesive used by the firm.The three members are the installer,an engineer,and the sales representative for the adhesive manufacturer,but the team does not have a specific leader.This team can be called a ________ team.

In this meeting,the group is discussing a code of conduct to be observed by all members,such as arriving on time and not interrupting the speaker.This group is in the ________ stage.

Which of the following types of conflict is based on how the work gets done?

Describe the differences between formal and informal groups,giving examples of each.

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Discuss the major issues associated with group structure in global teams.

Which of the following is an example of a formal group?

It became clear that both Cathy and Simon felt they should lead the group.Other group members began aligning themselves with one or the other.This group is in the ________ stage.

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

During the ________ stage of the group development process,a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

List and discuss the five stages of group development.

Strato Engineering,a technology product company,formed a team to develop the next generation of the company's model CVF-D.The team is composed of employees from various functional areas.This is a ________ team.

In global teams,cohesiveness is often more difficult to achieve because of higher levels of mistrust,miscommunication,and stress.

Global teams are associated with high levels of groupthink.

Which of the following is true about group decision making?

A lot is riding on the success of this project.All nine members will share in the rewards.But Ted just doesn't have time to complete his assignment so he rationalizes that no one outside the group will know what he did or did not do anyway.Ted is engaged in ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters

Exam 13: Creating and Managing Teams

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Which of the following is true about social loafing?

Jan's department seems to be a bottleneck in the assembly process.She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck.Jan and her coworkers are part of a ________ team.

A team has been established to solve a problem with an industrial adhesive used by the firm.The three members are the installer,an engineer,and the sales representative for the adhesive manufacturer,but the team does not have a specific leader.This team can be called a ________ team.

In this meeting,the group is discussing a code of conduct to be observed by all members,such as arriving on time and not interrupting the speaker.This group is in the ________ stage.

Which of the following types of conflict is based on how the work gets done?

Describe the differences between formal and informal groups,giving examples of each.

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Discuss the major issues associated with group structure in global teams.

Which of the following is an example of a formal group?

It became clear that both Cathy and Simon felt they should lead the group.Other group members began aligning themselves with one or the other.This group is in the ________ stage.

Formal groups are work groups that are defined by the organization's structure and have designated work assignments and specific tasks directed at accomplishing organizational goals.

In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

During the ________ stage of the group development process,a relatively clear hierarchy of leadership and agreement on the group's direction emerge.

List and discuss the five stages of group development.

Strato Engineering,a technology product company,formed a team to develop the next generation of the company's model CVF-D.The team is composed of employees from various functional areas.This is a ________ team.

In global teams,cohesiveness is often more difficult to achieve because of higher levels of mistrust,miscommunication,and stress.

Global teams are associated with high levels of groupthink.

Which of the following is true about group decision making?

A lot is riding on the success of this project.All nine members will share in the rewards.But Ted just doesn't have time to complete his assignment so he rationalizes that no one outside the group will know what he did or did not do anyway.Ted is engaged in ________.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Being an Effective Leader

Monitoring and Controlling

Filters