Question 1

Tamera is the person employees go to when disciplinary action is necessary.Tamera holds ________ power.

Accepted Answer

A) legitimate 
B) coercive 
C) reward 
D) expert 
A) legitimate 
B) coercive 
C) reward 
D) expert

Question 2

One general conclusion that surfaces from leadership research is that ________.

Accepted Answer

A) effective leaders do not use any single style 
B) managers always make good team leaders 
C) national culture is one situational variable which in reality has a limited impact on leadership style 
D) women usually make better transactional leaders than men 
A) effective leaders do not use any single style 
B) managers always make good team leaders 
C) national culture is one situational variable which in reality has a limited impact on leadership style 
D) women usually make better transactional leaders than men

Question 3

Reward power is the power that arises because of a person's desirable resources or personal traits.

Accepted Answer

A) True 
 B)False

Question 4

Legitimate power is inherent in management positions.

Accepted Answer

A) True 
 B)False

Question 5

Alex was classified as an achievement oriented leader by his team.Which of the following would describe Alex's leadership style best?

Accepted Answer

A) He lets subordinates know what's expected of them,schedules work to be done,and gives specific guidance on how to accomplish tasks. 
B) He shows concern for the needs of his subordinates and is friendly. 
C) He sets challenging goals and expects subordinates to perform at their highest level. 
D) He consults with subordinates and uses their suggestions before making a decision. 
A) He lets subordinates know what's expected of them,schedules work to be done,and gives specific guidance on how to accomplish tasks. 
B) He shows concern for the needs of his subordinates and is friendly. 
C) He sets challenging goals and expects subordinates to perform at their highest level. 
D) He consults with subordinates and uses their suggestions before making a decision.

Question 6

According to the University of Michigan studies,leaders who are production oriented are described as emphasizing interpersonal relationships and as taking a personal interest in the needs of their followers.

Accepted Answer

A) True 
 B)False

Question 7

According to the path-goal model,when Hannah meets with the employees to establish challenging goals and expectations for the next financial year,she displays which of the following leadership styles?

Accepted Answer

A) task-oriented 
B) production-oriented 
C) democratic 
D) achievement-oriented 
A) task-oriented 
B) production-oriented 
C) democratic 
D) achievement-oriented

Question 8

Jack emphasizes to his people that the work must be done,regardless of circumstances,and encourages his employees to meet their sales quotas.He is generally liked,but because sales are unstructured,sometimes his employees resent his rather heavy-handed approach.Fiedler's contingency model would classify Jack as ________ oriented.

Accepted Answer

A) employee 
B) organization 
C) task 
D) relationship 
A) employee 
B) organization 
C) task 
D) relationship

Question 9

When Alan was promoted to the head of the sales team at Mac Software Inc.,he chose three of his closest friends in the team to form the core sales group with him.Which of the following predictions would be consistent with the LMX theory?

Accepted Answer

A) Such an arrangement eventually becomes unstable. 
B) Job satisfaction is more likely to be higher for the team members who are not a part of the core group. 
C) Team members who are not a part of Alan's core group are actually far more competent than his friends who form the core team. 
D) There will be a higher turnover among team members who are not a part of the core group. 
A) Such an arrangement eventually becomes unstable. 
B) Job satisfaction is more likely to be higher for the team members who are not a part of the core group. 
C) Team members who are not a part of Alan's core group are actually far more competent than his friends who form the core team. 
D) There will be a higher turnover among team members who are not a part of the core group.

Question 10

Of the five dimensions that make up the concept of trust,loyalty seems to be the most critical when someone assesses another's trustworthiness.

Accepted Answer

A) True 
 B)False

Question 11

According to the path-goal theory,a manager who consults with subordinates and uses their suggestions exhibits what type of leadership behavior?

Accepted Answer

A) directive 
B) achievement oriented 
C) participative 
D) supportive 
A) directive 
B) achievement oriented 
C) participative 
D) supportive

Question 12

The ________ style of leadership describes a leader who tends to involve employees in decision making,delegate authority,encourage participation in deciding work methods and goals,and use feedback as an opportunity for coaching employees.

Accepted Answer

A) participative 
B) autocratic 
C) democratic 
D) laissez-faire 
A) participative 
B) autocratic 
C) democratic 
D) laissez-faire

Question 13

The least-preferred coworker questionnaire measures whether a leader is task or relationship oriented.

Accepted Answer

A) True 
 B)False

Question 14

Connie sees her role as someone who provides direction and resources for her team then gets out of their way and lets them do their work however they think best.Connie uses the ________ style of leadership.

Accepted Answer

A) autocratic 
B) participative 
C) facilitative 
D) laissez-faire 
A) autocratic 
B) participative 
C) facilitative 
D) laissez-faire

Question 15

A leader,such as Bill Gates of Microsoft,who can inspire followers above their own self-interests and can have a profound effect on their performance,is known as a(n)________.

Accepted Answer

A) transactional leader 
B) directive leader 
C) informational leader 
D) transformational leader 
A) transactional leader 
B) directive leader 
C) informational leader 
D) transformational leader

Question 16

Shaun is the manager of a warehouse operated by a department store.He is trusted by his subordinates because he shares information freely,is reliable,and shows extremely good judgment while handling any type of crisis.Shaun is also known to be very protective of his staff.Which dimensions of trust is he exhibiting?

Accepted Answer

A) integrity and loyalty 
B) competence and openness 
C) consistency,loyalty,and openness 
D) loyalty,consistency,and competence 
A) integrity and loyalty 
B) competence and openness 
C) consistency,loyalty,and openness 
D) loyalty,consistency,and competence

Question 17

Chuck manages the front-end crew at a fast food restaurant.For most of his crew,this is their first job so they have very few job skills but also seem reluctant to perform.In this situation,Chuck should use the ________ style.

Accepted Answer

A) telling 
B) selling 
C) participating 
D) delegating 
A) telling 
B) selling 
C) participating 
D) delegating

Question 18

According to Robert House's path-goal theory,a supportive leader lets subordinates know what's expected of them,schedules the work to be done,and gives specific guidance on how to accomplish tasks.

Accepted Answer

A) True 
 B)False

Question 19

Kay is the supervisor that the employees go to for general decisions.Kay holds ________ power.

Accepted Answer

A) reward 
B) expert 
C) legitimate 
D) coercive 
A) reward 
B) expert 
C) legitimate 
D) coercive

Question 20

Transactional and transformational leadership are opposing approaches to getting things done.

Accepted Answer

A) True 
 B)False

Tamera is the person employees go to when disciplinary action is necessary.Tamera holds ________ power.

One general conclusion that surfaces from leadership research is that ________.

Reward power is the power that arises because of a person's desirable resources or personal traits.

Legitimate power is inherent in management positions.

Alex was classified as an achievement oriented leader by his team.Which of the following would describe Alex's leadership style best?

According to the University of Michigan studies,leaders who are production oriented are described as emphasizing interpersonal relationships and as taking a personal interest in the needs of their followers.

According to the path-goal model,when Hannah meets with the employees to establish challenging goals and expectations for the next financial year,she displays which of the following leadership styles?

When Alan was promoted to the head of the sales team at Mac Software Inc.,he chose three of his closest friends in the team to form the core sales group with him.Which of the following predictions would be consistent with the LMX theory?

Of the five dimensions that make up the concept of trust,loyalty seems to be the most critical when someone assesses another's trustworthiness.

According to the path-goal theory,a manager who consults with subordinates and uses their suggestions exhibits what type of leadership behavior?

The ________ style of leadership describes a leader who tends to involve employees in decision making,delegate authority,encourage participation in deciding work methods and goals,and use feedback as an opportunity for coaching employees.

The least-preferred coworker questionnaire measures whether a leader is task or relationship oriented.

Connie sees her role as someone who provides direction and resources for her team then gets out of their way and lets them do their work however they think best.Connie uses the ________ style of leadership.

A leader,such as Bill Gates of Microsoft,who can inspire followers above their own self-interests and can have a profound effect on their performance,is known as a(n)________.

Chuck manages the front-end crew at a fast food restaurant.For most of his crew,this is their first job so they have very few job skills but also seem reluctant to perform.In this situation,Chuck should use the ________ style.

According to Robert House's path-goal theory,a supportive leader lets subordinates know what's expected of them,schedules the work to be done,and gives specific guidance on how to accomplish tasks.

Kay is the supervisor that the employees go to for general decisions.Kay holds ________ power.

Transactional and transformational leadership are opposing approaches to getting things done.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Monitoring and Controlling

Filters

Exam 17: Being an Effective Leader

Tamera is the person employees go to when disciplinary action is necessary.Tamera holds ________ power.

One general conclusion that surfaces from leadership research is that ________.

Reward power is the power that arises because of a person's desirable resources or personal traits.

Legitimate power is inherent in management positions.

Alex was classified as an achievement oriented leader by his team.Which of the following would describe Alex's leadership style best?

According to the University of Michigan studies,leaders who are production oriented are described as emphasizing interpersonal relationships and as taking a personal interest in the needs of their followers.

According to the path-goal model,when Hannah meets with the employees to establish challenging goals and expectations for the next financial year,she displays which of the following leadership styles?

When Alan was promoted to the head of the sales team at Mac Software Inc.,he chose three of his closest friends in the team to form the core sales group with him.Which of the following predictions would be consistent with the LMX theory?

Of the five dimensions that make up the concept of trust,loyalty seems to be the most critical when someone assesses another's trustworthiness.

According to the path-goal theory,a manager who consults with subordinates and uses their suggestions exhibits what type of leadership behavior?

The ________ style of leadership describes a leader who tends to involve employees in decision making,delegate authority,encourage participation in deciding work methods and goals,and use feedback as an opportunity for coaching employees.

The least-preferred coworker questionnaire measures whether a leader is task or relationship oriented.

Connie sees her role as someone who provides direction and resources for her team then gets out of their way and lets them do their work however they think best.Connie uses the ________ style of leadership.

A leader,such as Bill Gates of Microsoft,who can inspire followers above their own self-interests and can have a profound effect on their performance,is known as a(n)________.

Chuck manages the front-end crew at a fast food restaurant.For most of his crew,this is their first job so they have very few job skills but also seem reluctant to perform.In this situation,Chuck should use the ________ style.

According to Robert House's path-goal theory,a supportive leader lets subordinates know what's expected of them,schedules the work to be done,and gives specific guidance on how to accomplish tasks.

Kay is the supervisor that the employees go to for general decisions.Kay holds ________ power.

Transactional and transformational leadership are opposing approaches to getting things done.

Managers in the Workplace

Managers As Decision Makers

Managing the External Environment and the Organizations Culture

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managing Change and Innovation

Planning Work Activities

Managing Strategy

Designing Organizational Structure - Basic Designs

Designing Organizational - Structure Adaptive Design

Managing Human Resources

Creating and Managing Teams

Managing Communication

Understanding and Managing Individual Behavior

Motivating Employees

Monitoring and Controlling

Filters