Question 1

A crucial aspect of successful patient teaching is

Accepted Answer

A)  restate. 
B)  repeat. 
C)  rephrase. 
D)  ask for feedback. 
A)  restate. 
B)  repeat. 
C)  rephrase. 
D)  ask for feedback.

Question 2

If a patient is extremely anxious about a diagnosis,it is best to provide comprehensive information about the disease process at that time.

Accepted Answer

A) True 
 B)False

Question 3

Material should be written in lay language at a(n)__________ grade level to promote general patient understanding.

Accepted Answer

The answer of Material should be written in lay language...

Question 4

Which model analyzes what people believe to be true about themselves and their health?

Accepted Answer

A)  The health belief model 
B)  Elisabeth Kübler-Ross's stages of grief 
C)  The holistic model 
A)  The health belief model 
B)  Elisabeth Kübler-Ross's stages of grief 
C)  The holistic model

Question 5

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

Accepted Answer

A) True 
 B)False

Question 6

A patient who is actively using defense mechanisms can be helped best by encouraging that the patient participates in a support group.

Accepted Answer

A) True 
 B)False

Question 7

Enabling the patient to gather as much information as possible about his or her disease is part of developing patient ownership of the health problem.

Accepted Answer

A) True 
 B)False

Question 8

If the provider believes that it is in the patient's best interest that family members be involved in patient health education,the medical assistant can contact the family only if the patient has given approval.This permission should be included in the patient's HIPAA information and should be documented in the medical record so that all employees can read evidence of the patient's approval.

Accepted Answer

A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true,and the second statement is false. 
D)  The first statement is false,and the second statement is true. 
A)  Both statements are true. 
B)  Both statements are false. 
C)  The first statement is true,and the second statement is false. 
D)  The first statement is false,and the second statement is true.

Question 9

Demonstration/return demonstration is an excellent method of teaching a patient how to perform a breathing treatment.

Accepted Answer

A) True 
 B)False

Question 10

The ability to understand the complexities of the disease and treatment recommendations carries which of the following impacts?

Accepted Answer

A)  Sociocultural 
B)  Intellectual 
C)  Economic 
D)  Spiritual 
A)  Sociocultural 
B)  Intellectual 
C)  Economic 
D)  Spiritual

Question 11

Mr.Ignatio tells Taylor,the medical assistant,that he is really worried about developing foot ulcers because of his diabetic condition.Taylor has only 10 minutes to spend on patient education today,and he planned to review glucometer techniques.What is the best approach?

Accepted Answer

A)  Tell Mr.Ignatio they will discuss his circulation problems at the next visit. 
B)  Continue with the lesson on glucometers,because that material is more important. 
C)  Give Mr.Ignatio a handout about foot care. 
D)  Explain the importance of foot care and then cover questions about his glucometer. 
A)  Tell Mr.Ignatio they will discuss his circulation problems at the next visit. 
B)  Continue with the lesson on glucometers,because that material is more important. 
C)  Give Mr.Ignatio a handout about foot care. 
D)  Explain the importance of foot care and then cover questions about his glucometer.

Question 12

What is the first requirement in developing a teaching plan that works for a particular individual?

Accepted Answer

A)  Overview of similar teaching outcomes 
B)  Assessment 
C)  Summary of anticipated outcomes 
D)  Determine barriers 
A)  Overview of similar teaching outcomes 
B)  Assessment 
C)  Summary of anticipated outcomes 
D)  Determine barriers

Question 13

During which stage of grief does the patient grieve the loss of health and is very sad about the diagnosis?

Accepted Answer

A)  Denial 
B)  Anger 
C)  Depression 
D)  Isolation 
A)  Denial 
B)  Anger 
C)  Depression 
D)  Isolation

Question 14

__________ is a comprehensive Internet site for accurate healthcare information.

Accepted Answer

The answer of __________ is a comprehensive Internet site for...

Question 15

The best method for communicating with a patient who speaks a different language is to

Accepted Answer

A)  establish eye contact and speak loudly. 
B)  provide written handouts. 
C)  use medical terminology to explain the diagnosis. 
D)  observe the patient for cues that indicate confusion. 
A)  establish eye contact and speak loudly. 
B)  provide written handouts. 
C)  use medical terminology to explain the diagnosis. 
D)  observe the patient for cues that indicate confusion.

Question 16

The health belief model focuses on what patients believe about themselves and how a health problem affects them.

Accepted Answer

A) True 
 B)False

Question 17

Determining which education materials will best meet your patient's needs depends on which of the following?

Accepted Answer

A)  Patient's learning preference 
B)  Individual characteristics 
C)  Lifestyle factors 
D)  All of the above 
A)  Patient's learning preference 
B)  Individual characteristics 
C)  Lifestyle factors 
D)  All of the above

Question 18

If a patient is in pain,the patient teaching session should be completed immediately so that the patient can go home and rest.

Accepted Answer

A) True 
 B)False

Question 19

Mr.Ignatio's daughter called today and wants details about her father's diagnosis.How should the medical assistant manage this request?

Accepted Answer

A)  Send the daughter a copy of her father's records. 
B)  Ask the daughter to come to the office to review the patient's record. 
C)  Refer to Mr.Ignatio's authorization of access to his personal information before answering any questions. 
D)  Call the patient's attorney for approval. 
A)  Send the daughter a copy of her father's records. 
B)  Ask the daughter to come to the office to review the patient's record. 
C)  Refer to Mr.Ignatio's authorization of access to his personal information before answering any questions. 
D)  Call the patient's attorney for approval.

Question 20

When suggesting possible education tools,the medical assistant should encourage the patient to conduct his or her own research for informative websites.

Accepted Answer

A) True 
 B)False

Exam 5: Patient Education

A crucial aspect of successful patient teaching is

If a patient is extremely anxious about a diagnosis,it is best to provide comprehensive information about the disease process at that time.

Material should be written in lay language at a(n)__________ grade level to promote general patient understanding.

Which model analyzes what people believe to be true about themselves and their health?

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

A patient who is actively using defense mechanisms can be helped best by encouraging that the patient participates in a support group.

Enabling the patient to gather as much information as possible about his or her disease is part of developing patient ownership of the health problem.

Demonstration/return demonstration is an excellent method of teaching a patient how to perform a breathing treatment.

The ability to understand the complexities of the disease and treatment recommendations carries which of the following impacts?

Mr.Ignatio tells Taylor,the medical assistant,that he is really worried about developing foot ulcers because of his diabetic condition.Taylor has only 10 minutes to spend on patient education today,and he planned to review glucometer techniques.What is the best approach?

What is the first requirement in developing a teaching plan that works for a particular individual?

During which stage of grief does the patient grieve the loss of health and is very sad about the diagnosis?

__________ is a comprehensive Internet site for accurate healthcare information.

The best method for communicating with a patient who speaks a different language is to

The health belief model focuses on what patients believe about themselves and how a health problem affects them.

Determining which education materials will best meet your patient's needs depends on which of the following?

If a patient is in pain,the patient teaching session should be completed immediately so that the patient can go home and rest.

Mr.Ignatio's daughter called today and wants details about her father's diagnosis.How should the medical assistant manage this request?

When suggesting possible education tools,the medical assistant should encourage the patient to conduct his or her own research for informative websites.

Competency-Based Education and the Medical Assistant Student

The Health Record

Infection Control

Patient Assessment

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

Career Development and Life Skills

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