Exam 2: Organizational Strategy, Competitive Advantage, and Information Systems

Ted works in his family's bakery business. They supply bread and rolls to neighboring restaurants, and have their own store-front where they sell breads, rolls, pastries, cookies, and cupcakes. Ted thinks he should put free Wi-Fi in the store front (which seats about 15 people). This idea reflects which one of Porter's five competitive forces?

The workforce in developed countries is exhibiting all of the following trends except:

Competitive advantage helps a company function effectively within a market and generate larger-than-average profits.

Which strategy for competitive advantage involves offering different products, services, or product features?

Differentiate between primary activities and support activities in Porter's value chain model.

Refer to IT's About Business 2.2 - Chevron: The changes over the past few years at Chevron were brought about by __________ and __________ at the company level and ____________ at the local level.

Explain how changes in social responsibility, government regulation/deregulation, social programs, protection against terrorism, and ethics put pressure on modern businesses.

The procurement process includes the sales function.

Identify the five forces of Porter's competitive forces model, and explain how the Internet impacts each one.

Hyo runs an ice cream store with her family. Which of the following activities is a part of their procurement?

In mass production, a company produces a large quantity of identical items.

Competitive advantage for an organization manifests itself as all of the following except:

_____ activities create value for which customers are willing to pay, whereas _____ activities do not add value directly to the firm's products or services.

Porter's value chain model is a variation of his competitive advantage framework.

Ethical issues are important because, if handled poorly, they can damage an organization's image.

Differentiate between Porter's competitive forces model and his value chain model.

What are switching costs, and why would a company care about them?

Evaluate the assertion that an information system by itself can rarely provide a sustainable competitive advantage.

Which strategy for competitive advantage involves introducing new products and putting new features in existing products?

An information system that helps an organization gain a competitive advantage is called a competitive information system.