Question 1

Unstructured decisions require a combination of standard solution procedures and individual judgment.

Accepted Answer

A) True 
 B)False

Question 2

_____ is the process by which organizational goals are achieved through the use of organizational resources.

Accepted Answer

A)  Organizational decision making 
B)  Operations 
C)  Organizational strategy 
D)  Organizational productivity 
E)  Management 
A)  Organizational decision making 
B)  Operations 
C)  Organizational strategy 
D)  Organizational productivity 
E)  Management

Question 3

Which of the following is not a characteristic of a structured decision?

Accepted Answer

A)  It is routine. 
B)  It is repetitive. 
C)  Human intuition is not involved. 
D)  The first three phases of the decision-making process need not occur in any particular sequence 
E)  Standard solutions exist. 
A)  It is routine. 
B)  It is repetitive. 
C)  Human intuition is not involved. 
D)  The first three phases of the decision-making process need not occur in any particular sequence 
E)  Standard solutions exist.

Question 4

Refer to Closing Case - Which of the following statements is not true about SCPD's use of PredPol's analytic tools

Accepted Answer

A)  Predictive policing allowed SCPD to make more efficient use of its resources 
B)  PredPol's analytics indicated that each patrol car should only stay in one small area 
C)  Predictive policing identified areas where the probability of crimes occurring was high 
D)  Predictive policing saved SCPD money because fewer arrests were made 
E)  Predictive policing was initially not an attractive tool to the policemen 
A)  Predictive policing allowed SCPD to make more efficient use of its resources 
B)  PredPol's analytics indicated that each patrol car should only stay in one small area 
C)  Predictive policing identified areas where the probability of crimes occurring was high 
D)  Predictive policing saved SCPD money because fewer arrests were made 
E)  Predictive policing was initially not an attractive tool to the policemen

Question 5

The type of decision that can be made by following a definite procedure is called a(n) ______ decision.

Accepted Answer

A)  structured 
B)  unstructured 
C)  undocumented 
D)  semistructured 
E)  procedural 
A)  structured 
B)  unstructured 
C)  undocumented 
D)  semistructured 
E)  procedural

Question 6

Describe the three major roles of managers.
Section reference 1: Managers and Decision Making

Accepted Answer

The answer of Describe the three major roles of managers.
Section...

Question 7

Digital dashboards provide all of the following capabilities except:

Accepted Answer

A)  drill-down 
B)  trAnsweraction processing 
C)  status access 
D)  key performance indicators 
E)  exception reporting 
A)  drill-down 
B)  trAnsweraction processing 
C)  status access 
D)  key performance indicators 
E)  exception reporting

Question 8

Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. Which of the following statements is true?

Accepted Answer

A)  During the intelligence phrase, Elena will build a model using assumptions about the business. 
B)  During the design phrase, Elena will define the opportunity. 
C)  During the choice phase, Elena will lay out her options. 
D)  During the implementation phase, Elena will implement two of her solutions. 
E)  Elena will use test data to validate her model. 
A)  During the intelligence phrase, Elena will build a model using assumptions about the business. 
B)  During the design phrase, Elena will define the opportunity. 
C)  During the choice phase, Elena will lay out her options. 
D)  During the implementation phase, Elena will implement two of her solutions. 
E)  Elena will use test data to validate her model.

Question 9

Which capability of digital dashboards enables users to obtain the latest data available on key performance indicators or some other metric, ideally in real time?

Accepted Answer

A)  Drill-down 
B)  Key performance indicators 
C)  Status access 
D)  Trend analysis 
E)  Exception reporting 
A)  Drill-down 
B)  Key performance indicators 
C)  Status access 
D)  Trend analysis 
E)  Exception reporting

Question 10

Refer to IT's About Business 12.3 - Predicting Customer Behavior: Seminole uses Enterprise Miner to

Accepted Answer

A)  Make its direct marketing efforts more productive 
B)  Organize concerts that attract more customers 
C)  Determine the best time to have concerts 
D)  Record addresses for the direct mailers for concerts 
E)  All of the above 
A)  Make its direct marketing efforts more productive 
B)  Organize concerts that attract more customers 
C)  Determine the best time to have concerts 
D)  Record addresses for the direct mailers for concerts 
E)  All of the above

Question 11

Computer support is greatest for which of the following problems?

Accepted Answer

A)  semistructured and strategic planning 
B)  unstructured and operational control 
C)  structured and operational control 
D)  semistructured and management control 
E)  structured and management control 
A)  semistructured and strategic planning 
B)  unstructured and operational control 
C)  structured and operational control 
D)  semistructured and management control 
E)  structured and management control

Question 12

Which of the following is not a characteristic of organizational decision support systems?

Accepted Answer

A)  They affect multiple organizational units or corporate issues. 
B)  They cut across organizational functions or hierarchical layers. 
C)  They involve computer-based technologies. 
D)  They are standalone systems. 
E)  They involve communications technologies. 
A)  They affect multiple organizational units or corporate issues. 
B)  They cut across organizational functions or hierarchical layers. 
C)  They involve computer-based technologies. 
D)  They are standalone systems. 
E)  They involve communications technologies.

Question 13

Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.

Accepted Answer

A) True 
 B)False

Question 14

Human intuition often plays a role in making unstructured decisions.

Accepted Answer

A) True 
 B)False

Question 15

Which type of decision requires a combination of standard solution procedures and individual judgment?

Accepted Answer

A)  structured 
B)  semistructured 
C)  unstructured 
D)  informational 
E)  wisdom 
A)  structured 
B)  semistructured 
C)  unstructured 
D)  informational 
E)  wisdom

Question 16

Which of the following is not a characteristic of unstructured decisions?

Accepted Answer

A)  They are complex. 
B)  They typically are fuzzy and unclear. 
C)  Standard solutions exist. 
D)  Human intuition is involved. 
E)  The first three phases of the decision-making process occur in no particular sequence. 
A)  They are complex. 
B)  They typically are fuzzy and unclear. 
C)  Standard solutions exist. 
D)  Human intuition is involved. 
E)  The first three phases of the decision-making process occur in no particular sequence.

Question 17

Explain what data visualization technologies are, using examples.
Section reference 1: Business Intelligence Applications for Data Analysis

Accepted Answer

The answer of Explain what data visualization technologies are, using...

Question 18

Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.

Accepted Answer

A) True 
 B)False

Question 19

Geocoding involves:

Accepted Answer

A)  integrating maps with spatially oriented databases and other databases 
B)  encrypting spatial information 
C)  accessing geographical information 
D)  integrating organizational transactions with spatially oriented databases 
E)  programming spatially oriented databases 
A)  integrating maps with spatially oriented databases and other databases 
B)  encrypting spatial information 
C)  accessing geographical information 
D)  integrating organizational transactions with spatially oriented databases 
E)  programming spatially oriented databases

Question 20

Explain why managers need IT support.
Section reference 1: Managers and Decision Making

Accepted Answer

The answer of Explain why managers need IT support.
Section reference...

Unstructured decisions require a combination of standard solution procedures and individual judgment.

_____ is the process by which organizational goals are achieved through the use of organizational resources.

Which of the following is not a characteristic of a structured decision?

Refer to Closing Case - Which of the following statements is not true about SCPD's use of PredPol's analytic tools

The type of decision that can be made by following a definite procedure is called a(n) ______ decision.

Describe the three major roles of managers. Section reference 1: Managers and Decision Making

Digital dashboards provide all of the following capabilities except:

Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. Which of the following statements is true?

Which capability of digital dashboards enables users to obtain the latest data available on key performance indicators or some other metric, ideally in real time?

Refer to IT's About Business 12.3 - Predicting Customer Behavior: Seminole uses Enterprise Miner to

Computer support is greatest for which of the following problems?

Which of the following is not a characteristic of organizational decision support systems?

Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.

Human intuition often plays a role in making unstructured decisions.

Which type of decision requires a combination of standard solution procedures and individual judgment?

Which of the following is not a characteristic of unstructured decisions?

Explain what data visualization technologies are, using examples. Section reference 1: Business Intelligence Applications for Data Analysis

Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.

Geocoding involves:

Explain why managers need IT support. Section reference 1: Managers and Decision Making

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

Exam 11: Crm and Scm

Unstructured decisions require a combination of standard solution procedures and individual judgment.

_____ is the process by which organizational goals are achieved through the use of organizational resources.

Which of the following is not a characteristic of a structured decision?

Refer to Closing Case - Which of the following statements is not true about SCPD's use of PredPol's analytic tools

The type of decision that can be made by following a definite procedure is called a(n) ______ decision.

Describe the three major roles of managers. Section reference 1: Managers and Decision Making

Digital dashboards provide all of the following capabilities except:

Elena is trying to decide whether she should expand her ice cream shop to a bigger space. She decides to be very methodical about it and follow the phases of the decision-making process she learned in college. Which of the following statements is true?

Which capability of digital dashboards enables users to obtain the latest data available on key performance indicators or some other metric, ideally in real time?

Refer to IT's About Business 12.3 - Predicting Customer Behavior: Seminole uses Enterprise Miner to

Computer support is greatest for which of the following problems?

Which of the following is not a characteristic of organizational decision support systems?

Management control is the acquisition and efficient use of resources in accomplishing organizational tasks.

Human intuition often plays a role in making unstructured decisions.

Which type of decision requires a combination of standard solution procedures and individual judgment?

Which of the following is not a characteristic of unstructured decisions?

Explain what data visualization technologies are, using examples. Section reference 1: Business Intelligence Applications for Data Analysis

Targeted marketing is a good example of the discovery of previously unknown or hidden patterns.

Geocoding involves:

Explain why managers need IT support. Section reference 1: Managers and Decision Making

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters