Exam 11: Crm and Scm

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Refer to IT's About Business 12.4 - Analytics Helps to Reduce Injuries to Rugby Players: The Leicester Tigers are working with IBM to?

(Multiple Choice)
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Describe how your university could use a decision support system in its admissions process. Section reference 1: Business Intelligence Applications for Data Analysis

(Short Answer)
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Searching for valuable business information in a database, data warehouse, or data mart is referred to as _____.

(Multiple Choice)
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_____ attempts to find the value of the inputs necessary to achieve a desired level of output.

(Multiple Choice)
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Describe OLAP, and explain what a data cube is. Section reference 1: Business Intelligence Applications for Data Analysis

(Short Answer)
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The primary distinguishing characteristic of geographical information systems is:

(Multiple Choice)
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Modern information systems support all three managerial roles.

(True/False)
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Calculating gross pay for hourly workers is an example of ________ decision making.

(Multiple Choice)
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Which of the following information systems are very user friendly, supported by graphics, and provide exception reporting and drill down?

(Multiple Choice)
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The number of alternatives to be considered in decisions today is increasing.

(True/False)
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When there is no well-understood or agreed-on procedure for making a decision, the decision is said to be:

(Multiple Choice)
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Being an entrepreneur, disturbance handler, and negotiator is part of the _____ managerial role.

(Multiple Choice)
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Speculate on the future of virtual reality applications in higher (college and university) education. Describe some possible applications. Section reference 1: Business Intelligence Applications for Presenting Results

(Short Answer)
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Structured decisions address routine, repetitive problems for which standard solutions exist.

(True/False)
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Explain data mining, using examples. Section reference 1: Business Intelligence Applications for Data Analysis

(Short Answer)
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Executive dashboards provide support primarily to analytical, quantitative types of decisions.

(True/False)
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In the _____ phase of the decision-making process, managers test potential solutions "on paper."

(Multiple Choice)
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In the choice phase of the decision-making process, managers construct a model that simplifies the problem.

(True/False)
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The use of BI is limited to large corporations.

(True/False)
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_____ is the efficient and effective execution of specific tasks.

(Multiple Choice)
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