Question 1

A nurse is caring for a patient experiencing respiratory distress.The physician places an endotracheal tube.The most appropriate nursing diagnosis for this patient is:

Accepted Answer

A)  ineffective coping. 
B)  risk for infection. 
C)  altered nutrition: less than body requirements. 
D)  impaired verbal communication. 
A)  ineffective coping. 
B)  risk for infection. 
C)  altered nutrition: less than body requirements. 
D)  impaired verbal communication.

Question 2

A nurse actively avoids the use of one-way communication because the major problem is that:

Accepted Answer

A)  the receiver is in control. 
B)  feedback is provided to the sender. 
C)  participation is not equal. 
D)  the communication is unstructured. 
A)  the receiver is in control. 
B)  feedback is provided to the sender. 
C)  participation is not equal. 
D)  the communication is unstructured.

Question 3

A grieving young widow cries out,"Why was my husband killed? Why wasn't it me?" The best response from the nurse would be:

Accepted Answer

A)  stating "You need to be strong for your children." 
B)  silently placing her hand on the widow's arm. 
C)  asking if there is anyone the widow needs to have notified. 
D)  stating "You are feeling overwhelmed about your husband's death." 
A)  stating "You need to be strong for your children." 
B)  silently placing her hand on the widow's arm. 
C)  asking if there is anyone the widow needs to have notified. 
D)  stating "You are feeling overwhelmed about your husband's death."

Question 4

A patient states,"I do cocaine when I feel things are out of my control." The nurse who responds by asking,"What else does cocaine do for you?" is using the communication skill of:

Accepted Answer

A)  summarization. 
B)  restating. 
C)  showing acceptance. 
D)  stating observations. 
A)  summarization. 
B)  restating. 
C)  showing acceptance. 
D)  stating observations.

Question 5

As the nurse listens to a supervisor,the nurse has a smile on her face but has crossed her arms in front of her chest and has crossed her legs.This is an example of a __________ posture.

Accepted Answer

closed
A posture wit

Question 6

____________ is the reciprocal process in which messages are sent and received between people.

Accepted Answer

Communication
Communication is

Question 7

The term that describes an individual's perception or understanding of a particular word or phrase is _____________.

Accepted Answer

connotation
Connotat

Question 8

What is true about the use of silence in therapeutic communication? (Select all that apply.)

Accepted Answer

A)  Maintaining silence is an effective therapeutic communication technique. 
B)  Maintaining silence is generally underused in therapeutic communication. 
C)  The sender often becomes uncomfortable when utilizing silence. 
D)  The ability to use silence effectively requires skill and timing. 
E) Prolonged periods of misunderstood silence can cause tension.
F)Purposeful use of silence often conveys respect and understanding. 
A)  Maintaining silence is an effective therapeutic communication technique. 
B)  Maintaining silence is generally underused in therapeutic communication. 
C)  The sender often becomes uncomfortable when utilizing silence. 
D)  The ability to use silence effectively requires skill and timing. 
E) Prolonged periods of misunderstood silence can cause tension.
F)Purposeful use of silence often conveys respect and understanding.

Question 9

What is true about the use of touch in therapeutic communication? (Select all that apply.)

Accepted Answer

A)  Touch is a form of nonverbal communication. 
B)  Touch is a form of verbal communication. 
C)  Touch should be used with indiscretion. 
D)  Touch can convey warmth and caring. 
E) Touch can convey support and understanding.
F)Touch should be used sincerely and genuinely. 
A)  Touch is a form of nonverbal communication. 
B)  Touch is a form of verbal communication. 
C)  Touch should be used with indiscretion. 
D)  Touch can convey warmth and caring. 
E) Touch can convey support and understanding.
F)Touch should be used sincerely and genuinely.

Question 10

The nurse should avoid standing at the bedside with the patient lying in bed because the nurse may be construed as demonstrating:

Accepted Answer

A)  interest. 
B)  power. 
C)  caring. 
D)  support. 
A)  interest. 
B)  power. 
C)  caring. 
D)  support.

Question 11

Which question below is open-ended?

Accepted Answer

A)  "Are you going to Europe this fall?" 
B)  "Are you sailing to Europe?" 
C)  "What are you most looking forward to in Europe?" 
D)  "Have you been to Europe before?" 
E)  "Where in Europe are you going?" 
A)  "Are you going to Europe this fall?" 
B)  "Are you sailing to Europe?" 
C)  "What are you most looking forward to in Europe?" 
D)  "Have you been to Europe before?" 
E)  "Where in Europe are you going?"

Question 12

When nursing actions cause the nurse to violate the personal space of the patient,the nurse can reduce the discomfort of the patient by:

Accepted Answer

A)  approaching the interaction in a professional manner. 
B)  distracting the patient with jokes and humor. 
C)  asking another nurse to be present at the bedside. 
D)  assuring the patient that all people dislike invasion of personal space. 
A)  approaching the interaction in a professional manner. 
B)  distracting the patient with jokes and humor. 
C)  asking another nurse to be present at the bedside. 
D)  assuring the patient that all people dislike invasion of personal space.

Question 13

The ___________ is the person conveying the message,whereas the ____________ is the individual or individuals to whom the message is conveyed.

Accepted Answer

sender,receiver
For communication to occ

Question 14

A nurse communicates with a patient by maintaining eye contact and through the use of touch.The nurse is demonstrating the use of what type of communication?

Accepted Answer

A)  Verbal 
B)  Persuasive 
C)  Directive 
D)  Nonverbal 
A)  Verbal 
B)  Persuasive 
C)  Directive 
D)  Nonverbal

Question 15

A patient does not speak English; therefore,the nurse cannot use words to provide comfort during a painful procedure.Another intervention that may provide comfort is:

Accepted Answer

A)  silence. 
B)  listening. 
C)  touch. 
D)  restating. 
A)  silence. 
B)  listening. 
C)  touch. 
D)  restating.

Question 16

Maintaining eye contact for 2 to 6 seconds during communication:

Accepted Answer

A)  keeps the nurse's attention on the conversation. 
B)  counteracts shyness in the patient. 
C)  indicates continuous focused attention. 
D)  assesses if the patient is involved in the conversation. 
A)  keeps the nurse's attention on the conversation. 
B)  counteracts shyness in the patient. 
C)  indicates continuous focused attention. 
D)  assesses if the patient is involved in the conversation.

Question 17

When a nurse lectures to a large group,the method of communication is usually in the form of ____________ communication

Accepted Answer

one-way
One-way communication

Question 18

Which are true regarding communicating while using eye contact? (Select all that apply.)

Accepted Answer

A)  Eye contact is responsible for much communication. 
B)  Eye contact is responsible for much miscommunication. 
C)  Making eye contact generally indicates an intention to interact. 
D)  Eye contact always results in a positive outcome. 
E) Extended eye contact can imply aggression.
F)Extended eye contact can lead to heightened anxiety. 
A)  Eye contact is responsible for much communication. 
B)  Eye contact is responsible for much miscommunication. 
C)  Making eye contact generally indicates an intention to interact. 
D)  Eye contact always results in a positive outcome. 
E) Extended eye contact can imply aggression.
F)Extended eye contact can lead to heightened anxiety.

Question 19

A patient states,"I'm really strung out about this pregnancy." The nurse who responds by asking,"What about this pregnancy worries you?" is using the technique of:

Accepted Answer

A)  closed inquiry. 
B)  restating. 
C)  open-ended question. 
D)  minimal encouraging. 
A)  closed inquiry. 
B)  restating. 
C)  open-ended question. 
D)  minimal encouraging.

Question 20

Therapeutic communication:

Accepted Answer

A)  facilitates the formation of a positive nurse-patient relationship. 
B)  manipulates the patient. 
C)  assigns the patient a passive role. 
D)  requires the patient to accept what the nurse says. 
A)  facilitates the formation of a positive nurse-patient relationship. 
B)  manipulates the patient. 
C)  assigns the patient a passive role. 
D)  requires the patient to accept what the nurse says.

Exam 3: Communication

A nurse is caring for a patient experiencing respiratory distress.The physician places an endotracheal tube.The most appropriate nursing diagnosis for this patient is:

A nurse actively avoids the use of one-way communication because the major problem is that:

A grieving young widow cries out,"Why was my husband killed? Why wasn't it me?" The best response from the nurse would be:

A patient states,"I do cocaine when I feel things are out of my control." The nurse who responds by asking,"What else does cocaine do for you?" is using the communication skill of:

As the nurse listens to a supervisor,the nurse has a smile on her face but has crossed her arms in front of her chest and has crossed her legs.This is an example of a __________ posture.

____________ is the reciprocal process in which messages are sent and received between people.

The term that describes an individual's perception or understanding of a particular word or phrase is _____________.

What is true about the use of silence in therapeutic communication? (Select all that apply.)

What is true about the use of touch in therapeutic communication? (Select all that apply.)

The nurse should avoid standing at the bedside with the patient lying in bed because the nurse may be construed as demonstrating:

Which question below is open-ended?

When nursing actions cause the nurse to violate the personal space of the patient,the nurse can reduce the discomfort of the patient by:

The ___________ is the person conveying the message,whereas the ____________ is the individual or individuals to whom the message is conveyed.

A nurse communicates with a patient by maintaining eye contact and through the use of touch.The nurse is demonstrating the use of what type of communication?

A patient does not speak English; therefore,the nurse cannot use words to provide comfort during a painful procedure.Another intervention that may provide comfort is:

Maintaining eye contact for 2 to 6 seconds during communication:

When a nurse lectures to a large group,the method of communication is usually in the form of ____________ communication

Which are true regarding communicating while using eye contact? (Select all that apply.)

A patient states,"I'm really strung out about this pregnancy." The nurse who responds by asking,"What about this pregnancy worries you?" is using the technique of:

Therapeutic communication:

the Evolution of Nursing

Legal and Ethical Aspects of Nursing

Vital Signs

Physical Assessment

Nursing Process and Critical Thinking

Documentation

Cultural and Ethnic Considerations

Life Span Development

Loss, grief , dying, and Death

Admission, Transfer, and Discharge

Medical-Surgical Asepsis and Infection Prevention and Control

Surgical Wound Care

Safety

Body Mechanics and Patient Mobility

Pain Management, Comfort, Rest, and Sleep

Complementary and Alternative Therapies

Hygiene and Care of the Patient’s Environment

Specimen Collection and Diagnostic Examination

Selected Nursing Skills

Basic Nutrition and Nutrition Therapy

Fluids and Electrolytes

Mathematics Review and Medication Administration

Emergency First Aid Nursing

Health Promotion and Pregnancy

Labor and Delivery

Care of the Mother and Newborn

Care of the High-Risk Mother, Newborn, and Family with Special Needs

Health Promotion for the Infant, Child, and Adolescent

Basic Pediatric Nursing Care

Care of the Child with a Physical Disorder

Care of the Child with a Mental or Cognitive Disorder

Health Promotion and Care of the Older Adult

Basic Concepts of Mental Health

Care of the Patient with a Psychiatric Disorder

Care of the Patient with an Addictive Personality

Home Health Nursing

Long-Term Care

Rehabilitation Nursing

Hospice Care

Professional Roles and Leadership

Filters

The _ is the person conveying the message,whereas the __ is the individual or individuals to whom the message is conveyed.