Question 1

Which of the following is a primary reason why references must not be included unless asked for in a résumé?

Accepted Answer

A)  It is extremely difficult for a person to find someone who will refer him or her. 
B)  It takes up space that a person could use to sell his or her skills. 
C)  It is unethical for a person to be selected for a job based on someone's reference. 
D)  It can always be given at a later point in time by putting "references available upon request" at the bottom of a résumé. 
E)  It is against the law to hire an individual based on his or her references. 
A)  It is extremely difficult for a person to find someone who will refer him or her. 
B)  It takes up space that a person could use to sell his or her skills. 
C)  It is unethical for a person to be selected for a job based on someone's reference. 
D)  It can always be given at a later point in time by putting "references available upon request" at the bottom of a résumé. 
E)  It is against the law to hire an individual based on his or her references.

Question 2

Explain how career centers can be useful for students seeking an internship or a job.

Accepted Answer

Most schools have career centers, and th

Question 3

Education is an internal factor that needs to be considered when identifying appropriate jobs.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following must be avoided when creating a printed résumé?

Accepted Answer

A)  Leaving space for margins on all sides of the résumé 
B)  Allotting extra space between subdivisions and indented patterns for subparts 
C)  Using different font styles for every different items on the résumé 
D)  Formatting the résumé for readability and visual appeal 
E)  Listing items by rows and columns if the items are short 
A)  Leaving space for margins on all sides of the résumé 
B)  Allotting extra space between subdivisions and indented patterns for subparts 
C)  Using different font styles for every different items on the résumé 
D)  Formatting the résumé for readability and visual appeal 
E)  Listing items by rows and columns if the items are short

Question 5

Which of the following is the first step you should take when searching for a job or an internship?

Accepted Answer

A)  You should analyze the job market. 
B)  You should analyze yourself. 
C)  You should analyze your potential employers. 
D)  You should analyze the job counselor. 
E)  You should analyze the industry. 
A)  You should analyze the job market. 
B)  You should analyze yourself. 
C)  You should analyze your potential employers. 
D)  You should analyze the job counselor. 
E)  You should analyze the industry.

Question 6

When presenting your education in your résumé, you should _____.

Accepted Answer

A)  include details such as your age, religion, and political affiliation 
B)  provide an explanation if your GPA is low (e.g., you worked 40-hours per week) 
C)  include your GPA no matter how low it is 
D)  emphasize grades, projects, honors, or special recognition 
E)  omit study abroad experiences 
A)  include details such as your age, religion, and political affiliation 
B)  provide an explanation if your GPA is low (e.g., you worked 40-hours per week) 
C)  include your GPA no matter how low it is 
D)  emphasize grades, projects, honors, or special recognition 
E)  omit study abroad experiences

Question 7

In a résumé, your name and contact information should be placed at the bottom of the page.

Accepted Answer

A) True 
 B)False

Question 8

When identifying appropriate jobs, which of the following factors deserves the most emphasis?

Accepted Answer

A)  The projected job market 
B)  Work experience in your major field 
C)  Your education 
D)  Your personal qualities 
E)  Your special interests 
A)  The projected job market 
B)  Work experience in your major field 
C)  Your education 
D)  Your personal qualities 
E)  Your special interests

Question 9

Which of the following is the most common strategy for organizing the information in a résumé?

Accepted Answer

A)  The achievements layout 
B)  The accomplishments layout 
C)  The functional layout 
D)  The reverse chronological organizational layout 
E)  The skills layout 
A)  The achievements layout 
B)  The accomplishments layout 
C)  The functional layout 
D)  The reverse chronological organizational layout 
E)  The skills layout

Question 10

Which of the following is recommended for emphasizing text in a scannable résumé?

Accepted Answer

A)  The use of bold letters 
B)  The use of italics 
C)  The use of graphics 
D)  The use of capital letters 
E)  The use of shading 
A)  The use of bold letters 
B)  The use of italics 
C)  The use of graphics 
D)  The use of capital letters 
E)  The use of shading

Question 11

Which of the following is considered appropriate to include in your résumé when listing personal information?

Accepted Answer

A)  Social activities 
B)  Gender 
C)  Marital status 
D)  Race 
E)  Religion 
A)  Social activities 
B)  Gender 
C)  Marital status 
D)  Race 
E)  Religion

Question 12

Which of the following is true about a resignation letter?

Accepted Answer

A)  A resignation can be offered only in one form, either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences in your message. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter. 
A)  A resignation can be offered only in one form, either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences in your message. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter.

Question 13

Which of the following is the best opening for an invited or solicited message?

Accepted Answer

A)  My specialized training in social media marketing strategies and experience in the advertising industry qualify me for the social media marketing manager position listed on your company's website. 
B)  I have attached a résumé along with this letter that extensively covers my education and work experience, and I am sure they will make me eligible for one of the positions in the firm. 
C)  I would like to apply for an internship at your firm. I have strong academic credentials and references that support my request for an internship. I would like to point out that I am very keen to work for your company to the extent that I am willing to do an unpaid internship in an area of my interest. 
D)  I have attached a résumé for a possible job offer from your company. 
E)  I can assure you that I am well suited to work for your company because of my experience, education, and personal qualities. 
A)  My specialized training in social media marketing strategies and experience in the advertising industry qualify me for the social media marketing manager position listed on your company's website. 
B)  I have attached a résumé along with this letter that extensively covers my education and work experience, and I am sure they will make me eligible for one of the positions in the firm. 
C)  I would like to apply for an internship at your firm. I have strong academic credentials and references that support my request for an internship. I would like to point out that I am very keen to work for your company to the extent that I am willing to do an unpaid internship in an area of my interest. 
D)  I have attached a résumé for a possible job offer from your company. 
E)  I can assure you that I am well suited to work for your company because of my experience, education, and personal qualities.

Question 14

In an interview, it is not legal to ask questions about a candidate's age or marital status.

Accepted Answer

A) True 
 B)False

Question 15

Briefly explain the plan along which a cover letter is organized.

Accepted Answer

Generally, a cover letter is organized a

Question 16

Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

Accepted Answer

A)  Developed marketing materials 
B)  Coordinated employees' schedules 
C)  Communicated with vendors 
D)  Was responsible for training employees 
E)  Organized a charity softball event 
A)  Developed marketing materials 
B)  Coordinated employees' schedules 
C)  Communicated with vendors 
D)  Was responsible for training employees 
E)  Organized a charity softball event

Question 17

List the steps involved in constructing a résumé.

Accepted Answer

The following are the steps involved in

Question 18

Which of the following statements is true about obtaining an internship?

Accepted Answer

A)  A student or graduate who takes part in an internship always gets paid for his time, expertise, and labor. 
B)  A student or graduate who takes part in an unpaid internship is more likely to gain real-world, marketable skills. 
C)  An internship helps a student or graduate decide if he or she wants to pursue a career in his or her current field. 
D)  Unlike a paid internship, an unpaid internship carries no value. 
E)  A student or graduate who takes part in a paid internship is more likely to receive a lower starting salary offer than one who undertakes an unpaid internship. 
A)  A student or graduate who takes part in an internship always gets paid for his time, expertise, and labor. 
B)  A student or graduate who takes part in an unpaid internship is more likely to gain real-world, marketable skills. 
C)  An internship helps a student or graduate decide if he or she wants to pursue a career in his or her current field. 
D)  Unlike a paid internship, an unpaid internship carries no value. 
E)  A student or graduate who takes part in a paid internship is more likely to receive a lower starting salary offer than one who undertakes an unpaid internship.

Question 19

Which of the following is true of employment agencies?

Accepted Answer

A)  Employment agencies offer their services free of charge. 
B)  Employment agencies are companies that specialize in finding internships for college students. 
C)  Employment agencies do not help job seekers gain temporary employment. 
D)  Employers, not job seekers, have to pay for the services of employment agencies. 
E)  Employers sometimes pay for the services of employment agencies, usually if qualified applicants are scarce. 
A)  Employment agencies offer their services free of charge. 
B)  Employment agencies are companies that specialize in finding internships for college students. 
C)  Employment agencies do not help job seekers gain temporary employment. 
D)  Employers, not job seekers, have to pay for the services of employment agencies. 
E)  Employers sometimes pay for the services of employment agencies, usually if qualified applicants are scarce.

Question 20

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Accepted Answer

A)  combined layout 
B)  reverse chronological organizational layout 
C)  accomplishments layout 
D)  functional layout 
E)  targeted layout 
A)  combined layout 
B)  reverse chronological organizational layout 
C)  accomplishments layout 
D)  functional layout 
E)  targeted layout

Which of the following is a primary reason why references must not be included unless asked for in a résumé?

Explain how career centers can be useful for students seeking an internship or a job.

Education is an internal factor that needs to be considered when identifying appropriate jobs.

Which of the following must be avoided when creating a printed résumé?

Which of the following is the first step you should take when searching for a job or an internship?

When presenting your education in your résumé, you should _____.

In a résumé, your name and contact information should be placed at the bottom of the page.

When identifying appropriate jobs, which of the following factors deserves the most emphasis?

Which of the following is the most common strategy for organizing the information in a résumé?

Which of the following is recommended for emphasizing text in a scannable résumé?

Which of the following is considered appropriate to include in your résumé when listing personal information?

Which of the following is true about a resignation letter?

Which of the following is the best opening for an invited or solicited message?

In an interview, it is not legal to ask questions about a candidate's age or marital status.

Briefly explain the plan along which a cover letter is organized.

Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

List the steps involved in constructing a résumé.

Which of the following statements is true about obtaining an internship?

Which of the following is true of employment agencies?

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Writing Short Reports

Communicating Orally

Filters

Exam 11: Communicating in the Job Search

Which of the following is a primary reason why references must not be included unless asked for in a résumé?

Explain how career centers can be useful for students seeking an internship or a job.

Education is an internal factor that needs to be considered when identifying appropriate jobs.

Which of the following must be avoided when creating a printed résumé?

Which of the following is the first step you should take when searching for a job or an internship?

When presenting your education in your résumé, you should _____.

In a résumé, your name and contact information should be placed at the bottom of the page.

When identifying appropriate jobs, which of the following factors deserves the most emphasis?

Which of the following is the most common strategy for organizing the information in a résumé?

Which of the following is recommended for emphasizing text in a scannable résumé?

Which of the following is considered appropriate to include in your résumé when listing personal information?

Which of the following is true about a resignation letter?

Which of the following is the best opening for an invited or solicited message?

In an interview, it is not legal to ask questions about a candidate's age or marital status.

Briefly explain the plan along which a cover letter is organized.

Which of the following phrases in a résumé is not in the same parallel grammatical form as the others?

List the steps involved in constructing a résumé.

Which of the following statements is true about obtaining an internship?

Which of the following is true of employment agencies?

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Writing Short Reports

Communicating Orally

Filters