Question 1

Justify which of the four causes of conflict you believe that college students experience most,and explain why.

Accepted Answer

The cause of conflict that I believe col

Question 2

The four causes of conflict include all of the following EXCEPT

Accepted Answer

A) goals to be pursued. 
B) allocation of resources. 
C) self-esteem. 
D) behaviors considered inappropriate by one party. 
A) goals to be pursued. 
B) allocation of resources. 
C) self-esteem. 
D) behaviors considered inappropriate by one party.

Question 3

Using a topic of your choice,write a question for each situation described that you might use in a conversation to:
 (a)encourage the other to open up
(b)discover the other's attitude
(c)direct the conversation

Accepted Answer

Topic: Travel

Situation 1: (a) "What wa

Question 4

Middle-Eastern and Mediterranean cultures are considered conflict-avoidant cultures.

Accepted Answer

A) True 
 B)False

Question 5

According to research,students try to avoid about 12 percent of their conflicts.

Accepted Answer

A) True 
 B)False

Question 6

DESC is a method to _____.

Accepted Answer

A) handle conflicts 
B) ask for further information 
C) confirm your understanding of a situation 
D) switch channels in the middle of the communication 
A) handle conflicts 
B) ask for further information 
C) confirm your understanding of a situation 
D) switch channels in the middle of the communication

Question 7

Which is NOT a good conversational listening skill?

Accepted Answer

A) Listening to the concerns of others. 
B) Assuming that you understand. 
C) Before speaking,asking yourself what message is needed. 
D) Avoiding self-centered ("I-I")talk. 
A) Listening to the concerns of others. 
B) Assuming that you understand. 
C) Before speaking,asking yourself what message is needed. 
D) Avoiding self-centered ("I-I")talk.

Question 8

The acronym DESC stands for which words?

Accepted Answer

A) Determine,Express,Speak,Confirm 
B) Define,Examine,Specify,Content 
C) Describe,Express,Specify,Consequences 
D) none of the above 
A) Determine,Express,Speak,Confirm 
B) Define,Examine,Specify,Content 
C) Describe,Express,Specify,Consequences 
D) none of the above

Question 9

Which of the following is NOT an effective strategy when you are criticized?

Accepted Answer

A) seek more information 
B) paraphrase the other person's criticism to make certain that you understand it correctly 
C) accept the criticism,even if you do not agree with it,especially if the relationship is not important to you 
D) accept the criticism,if you agree with it 
A) seek more information 
B) paraphrase the other person's criticism to make certain that you understand it correctly 
C) accept the criticism,even if you do not agree with it,especially if the relationship is not important to you 
D) accept the criticism,if you agree with it

Justify which of the four causes of conflict you believe that college students experience most,and explain why.

The four causes of conflict include all of the following EXCEPT

Using a topic of your choice,write a question for each situation described that you might use in a conversation to: (a)encourage the other to open up (b)discover the other's attitude (c)direct the conversation

Middle-Eastern and Mediterranean cultures are considered conflict-avoidant cultures.

According to research,students try to avoid about 12 percent of their conflicts.

DESC is a method to _____.

Which is NOT a good conversational listening skill?

The acronym DESC stands for which words?

Which of the following is NOT an effective strategy when you are criticized?

The Human Communication Process

Foundations of Verbal Language

Nonverbal Communication

Listening

The Self and Perception

Interpersonal and Electronically Mediated Communication

The Interview

The Concepts of Groups

Participating in Groups

Public Speaking: Planning the Message

Public Speaking: Developing the Message

Public Speaking: Structuring the Message

Public Speaking: the Informative Speech

Public Speaking: the Persuasive Speech

Public Speaking: Presenting the Message

Filters

Exam 7: Interpersonal Skills and Conflict Management

Justify which of the four causes of conflict you believe that college students experience most,and explain why.

The four causes of conflict include all of the following EXCEPT

Using a topic of your choice,write a question for each situation described that you might use in a conversation to: (a)encourage the other to open up (b)discover the other's attitude (c)direct the conversation

Middle-Eastern and Mediterranean cultures are considered conflict-avoidant cultures.

According to research,students try to avoid about 12 percent of their conflicts.

DESC is a method to _____.

Which is NOT a good conversational listening skill?

The acronym DESC stands for which words?

Which of the following is NOT an effective strategy when you are criticized?

The Human Communication Process

Foundations of Verbal Language

Nonverbal Communication

Listening

The Self and Perception

Interpersonal and Electronically Mediated Communication

The Interview

The Concepts of Groups

Participating in Groups

Public Speaking: Planning the Message

Public Speaking: Developing the Message

Public Speaking: Structuring the Message

Public Speaking: the Informative Speech

Public Speaking: the Persuasive Speech

Public Speaking: Presenting the Message

Filters