Exam 4: Engaging in Verbal Communication

__________ rules specify when, how, where, and with whom to communicate about certain things.

The potential for confusion decreases as language becomes increasingly abstract.

We use verbal communication to define dominance and to negotiate status and influence in the aspect of relationship-level meaning called __________.

Institutional facts are the meanings we attach to brute facts based on __________.

"One day I won't have to worry about money. One day I'll make a great salary." These statements illustrate __________.

Our perception of when a given interaction begins and ends is known as __________.

Because language is abstract, ambiguous and arbitrary, we have to interpret it to determine what it means.

__________ rules are shared understandings about what communication means and what behaviors are appropriate in various situations.

Rachel is surprised when her friend Sarah consistently interrupts her while she is speaking. Rachel believes her friend should not continually disrupt her. Rachel's perception of her friend's behavior is based on a __________.

Because symbols are __________, their meanings are not clear-cut or fixed.

The verbal symbols we select to use are not intrinsically connected to what they represent. This is known as __________.

The most basic symbolic ability is definition.

Which is the most abstract term in the following words?

Discuss the ownership of your own feelings and thoughts. Describe I/You language and give specific examples.

We follow communication rules even when we are not consciously aware of them.

__________ define what a particular communication stands for.

Brute facts are __________.

Institutional facts are objective concrete phenomena and activities.

To say that language is ambiguous means __________.

Because words are not the concrete or tangible phenomena to which they refer, we say that language is __________.