Exam 3: Understanding Managed Care: Medical Contracts and Ethics

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What is meant by the No Balance Bill provision in a managed care contract?

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A managed care organization will contract with physicians, laboratories, pharmacies, hospitals, clinics, and other healthcare facilities in building a provider network.

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List the basic provisions of a managed care contract.

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Which of the following is true of the Patient's Bill of Rights?

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The contract provision that states a physician cannot seek payment from a patient under a managed care contract in relation to any benefit penalties that were applied based on a utilization review decision is: A)no fault. B)hold harmless. C)stoploss coverage. D)liability.

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What is the Patient's Bill of Rights?

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The maximum allowable fee payable for the provision of a particular contracted service by a physician is called the: A)reimbursement rate. B)negotiated fee. C)fee maximum. D)capitation rate.

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With respect to National Committee for Quality Assurance (NCQA) accreditation: A)MCOs must be accredited to operate. B)MCOs have all asked to be accredited, but some do not qualify. C)some MCOs are accredited, and some are not. D)accredited MCOs are always better than nonaccredited MCOs.

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Patients are typically very familiar with their health plan benefits when discussing claims issues with the medical office specialist.

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The healthcare delivery system involves a relationship between: A)patients and providers. B)providers and third-party payers. C)patients and third-party payers. D)patients, providers, and third-party payers.

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Explain how corporate business values are transforming healthcare delivery.

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An individual who is an insured, enrolled subscriber or dependent under the terms of a health benefit plan is a(n): A)contracted entity. B)covered person. C)payer. D)provider.

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A set of ethical standards designed to protect patients is known as the Patient's __________ .

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Under a discounted fee-for-service arrangement, covered services are compensated a discount of the provider's __________ charges.

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What types of information about a physician's background is examined in the credentialing process?

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Under managed care contracts, the patient's choice of providers is usually more extensive than in traditional fee-for-service.

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A medical office specialist cannot be held liable for fraudulent billing practices if told to do so by a physician.

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A managed care contract will include a: A)list of patients covered by the plan. B)list of physicians in the network. C)description of what types of employer groups are offered coverage. D)description of how the physician will be paid for services.

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Services provided to treat a medical condition that involves the sudden onset of acute symptoms of sufficient severity to threaten a person's life or health are: A)urgent care. B)medical care. C)hospital care. D)emergency care.

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Under a managed care contract, physicians cannot balance bill or impose any surcharge upon covered persons.

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