Question 1

Which of the following phrases from a résumé is not in the same parallel grammatical form as the others?

Accepted Answer

A)  developed monthly client reports 
B)  coordinated company projects 
C)  negotiated with vendors 
D)  was responsible for managing the sales team 
E)  organized quarterly file audits 
A)  developed monthly client reports 
B)  coordinated company projects 
C)  negotiated with vendors 
D)  was responsible for managing the sales team 
E)  organized quarterly file audits

Question 2

Daria's dream is to work in product development for a well-known athletic gear company based in her hometown. The company does not currently have any product development positions open, but Daria has the necessary education, and one of her aunts works for the company and has promised to introduce Daria to the head of the development team. What type of cover message should Daria prepare?

Accepted Answer

A)  a solicited message 
B)  an invited message 
C)  an unsolicited message 
D)  a follow-up message 
E)  a message of interest 
A)  a solicited message 
B)  an invited message 
C)  an unsolicited message 
D)  a follow-up message 
E)  a message of interest

Question 3

Which of the following is true about a resignation letter?

Accepted Answer

A)  A resignation can be offered only in one form, either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter. 
A)  A resignation can be offered only in one form, either written or oral. 
B)  A resignation letter should point out the company's faults. 
C)  You should justify your resignation by citing negative past working experiences. 
D)  A resignation letter should not be written in the direct order. 
E)  The indirect order is usually the best strategy for writing a resignation letter.

Question 4

Which of the following involves job seekers directly approaching potential employers by personal visit, mail, or email?

Accepted Answer

A)  headhunting 
B)  job counseling 
C)  sourcing 
D)  job consulting 
E)  prospecting 
A)  headhunting 
B)  job counseling 
C)  sourcing 
D)  job consulting 
E)  prospecting

Question 5

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

Accepted Answer

A) True 
 B)False

Question 6

After completing his internship, Ivan decides to search for a job. He decides to begin his search by sending physical copies of his résumé to prospective employers. When describing in his résumé the duties he performed as an intern last summer, he should use

Accepted Answer

A)  action-oriented, present tense verbs. 
B)  action-oriented, past tense verbs. 
C)  verbs in progressive future tense. 
D)  verbs in present continuous tense. 
E)  action-oriented, future tense verbs. 
A)  action-oriented, present tense verbs. 
B)  action-oriented, past tense verbs. 
C)  verbs in progressive future tense. 
D)  verbs in present continuous tense. 
E)  action-oriented, future tense verbs.

Question 7

Cover messages should focus on what the employer can do for you.

Accepted Answer

A) True 
 B)False

Question 8

A test that helps match a person's interests to those of others successful in their careers is known as

Accepted Answer

A)  a personality test. 
B)  an intelligence quotient test. 
C)  a reference sheet. 
D)  Myers-Briggs test. 
E)  an interest inventory. 
A)  a personality test. 
B)  an intelligence quotient test. 
C)  a reference sheet. 
D)  Myers-Briggs test. 
E)  an interest inventory.

Question 9

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

Accepted Answer

A) True 
 B)False

Question 10

When creating the heading, your name should be larger and bolder than the rest of the document.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is the first step you should take when searching for a job or an internship?

Accepted Answer

A)  You should analyze the job market. 
B)  You should analyze yourself. 
C)  You should analyze your potential employers. 
D)  You should analyze the job counselor. 
E)  You should analyze the industry. 
A)  You should analyze the job market. 
B)  You should analyze yourself. 
C)  You should analyze your potential employers. 
D)  You should analyze the job counselor. 
E)  You should analyze the industry.

Question 12

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Accepted Answer

A)  combined layout 
B)  reverse chronological organizational layout 
C)  accomplishments layout 
D)  functional layout 
E)  targeted layout 
A)  combined layout 
B)  reverse chronological organizational layout 
C)  accomplishments layout 
D)  functional layout 
E)  targeted layout

Question 13

Which of the following statements about thank-you messages is true?

Accepted Answer

A)  They should be sent if you have not heard anything a week after the interview. 
B)  They are a common courtesy, but they have no impact on your ability to get a job. 
C)  They should be long enough to discuss the interview in detail. 
D)  They should end with a goodwill note, such as a hopeful look to the next step in the negotiation process. 
E)  They should always be sent through mail. 
A)  They should be sent if you have not heard anything a week after the interview. 
B)  They are a common courtesy, but they have no impact on your ability to get a job. 
C)  They should be long enough to discuss the interview in detail. 
D)  They should end with a goodwill note, such as a hopeful look to the next step in the negotiation process. 
E)  They should always be sent through mail.

Question 14

Which of the following statements about cover messages is true?

Accepted Answer

A)  They should be audience-centered. 
B)  They should focus on what the employer can do for you. 
C)  They should begin by requesting an action such as an interview. 
D)  They should be provided only when there is an actual job opening. 
E)  They should be included only at the employer's request. 
A)  They should be audience-centered. 
B)  They should focus on what the employer can do for you. 
C)  They should begin by requesting an action such as an interview. 
D)  They should be provided only when there is an actual job opening. 
E)  They should be included only at the employer's request.

Question 15

In the context of writing a cover message, which of the following sentences is the best way to present your work experience?

Accepted Answer

A)  I held a position as sales manager for three years. 
B)  As a sales manager for three years, I supervised the work of 12 representatives covering a four-state area. 
C)  You will be pleased to know that I held the title of sales manager for three years. 
D)  I have three years of experience as a sales manager during which I fulfilled various other duties. 
E)  From 2003-2006, over a period of three years, I was employed as a sales manager by the same employer. 
A)  I held a position as sales manager for three years. 
B)  As a sales manager for three years, I supervised the work of 12 representatives covering a four-state area. 
C)  You will be pleased to know that I held the title of sales manager for three years. 
D)  I have three years of experience as a sales manager during which I fulfilled various other duties. 
E)  From 2003-2006, over a period of three years, I was employed as a sales manager by the same employer.

Question 16

In the context of finding employers, _____ are commonly used to place experienced people in executive positions.

Accepted Answer

A)  job counselors 
B)  headhunters 
C)  campus recruiters 
D)  personal search agents 
E)  hiring managers 
A)  job counselors 
B)  headhunters 
C)  campus recruiters 
D)  personal search agents 
E)  hiring managers

Which of the following phrases from a résumé is not in the same parallel grammatical form as the others?

Which of the following is true about a resignation letter?

Which of the following involves job seekers directly approaching potential employers by personal visit, mail, or email?

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

After completing his internship, Ivan decides to search for a job. He decides to begin his search by sending physical copies of his résumé to prospective employers. When describing in his résumé the duties he performed as an intern last summer, he should use

Cover messages should focus on what the employer can do for you.

A test that helps match a person's interests to those of others successful in their careers is known as

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

When creating the heading, your name should be larger and bolder than the rest of the document.

Which of the following is the first step you should take when searching for a job or an internship?

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Which of the following statements about thank-you messages is true?

Which of the following statements about cover messages is true?

In the context of writing a cover message, which of the following sentences is the best way to present your work experience?

In the context of finding employers, _____ are commonly used to place experienced people in executive positions.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Filters

Exam 15: Communicating in the Job Search

Which of the following phrases from a résumé is not in the same parallel grammatical form as the others?

Which of the following is true about a resignation letter?

Which of the following involves job seekers directly approaching potential employers by personal visit, mail, or email?

A functional or skills layout approach to organizing information in a résumé is particularly good for those who have progressed in an orderly and timely fashion through school and work.

After completing his internship, Ivan decides to search for a job. He decides to begin his search by sending physical copies of his résumé to prospective employers. When describing in his résumé the duties he performed as an intern last summer, he should use

Cover messages should focus on what the employer can do for you.

A test that helps match a person's interests to those of others successful in their careers is known as

The information in résumés should always be grouped into three parts: "Education," "Experience," and "Skills" or "Interests."

When creating the heading, your name should be larger and bolder than the rest of the document.

Which of the following is the first step you should take when searching for a job or an internship?

Rather showing that you developed one skill on one job and another skill on another job, you can use the _____, a strategy for organizing information on a résumé that groups related skills and is particularly good for those who have had many jobs.

Which of the following statements about thank-you messages is true?

Which of the following statements about cover messages is true?

In the context of writing a cover message, which of the following sentences is the best way to present your work experience?

In the context of finding employers, _____ are commonly used to place experienced people in executive positions.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Creating the Right Type of Report

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Filters