Exam 1: Organizations and Organizational Effectiveness

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Organizations that operate in the same environment will always have similar organizational cultures.

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The case, "Mattel's Rocky Road" best illlustrates ________.

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Describe the value creation process for a university

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________ are cost savings that result when goods and services are produced in large volume on automated production lines.

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Finding new and improved ways of using resources and capabilities to increase value is called:

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An organization:

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One reason that organizations exist is so that they can exert power and control.

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Which of the following approaches considers organizational culture?

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A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision-making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

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The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called ________.

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________ means having control over the external environment and having the ability to attract resources and customers.

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When local store managers attempt to spot trends and changes so they can respond to customer needs, they are:

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If a company uses the external resource approach, which of the following goals will it consider most important?

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Give an example of how a fast-food restaurant can use economies of scale to achieve cost savings.

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The process of selecting organizational structure and organizational culture is ________.

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The organization's environment includes all except ________.

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________ is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

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A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

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Studying organizations is relatively easy because they are tangible. That is, we can see and touch them.

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The ________ is a method that allows managers to evaluate how effectively an organization manages and controls its external environment.

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