Question 1

Which of the following does not reduce the need for direct supervision?

Accepted Answer

A)  The informal organization 
B)  Norms 
C)  Rules 
D)  Centralization 
A)  The informal organization 
B)  Norms 
C)  Rules 
D)  Centralization

Question 2

________ are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

Accepted Answer

A)  Fixed workers 
B)  Contingent workers 
C)  Middle managers 
D)  Cross-functional teams 
A)  Fixed workers 
B)  Contingent workers 
C)  Middle managers 
D)  Cross-functional teams

Question 3

In a bureaucratic structure, norms should be used to control relationships between roles.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is not an advantage of a bureaucratic structure?

Accepted Answer

A)  Flexibility 
B)  Reduced transaction costs 
C)  Increased integration 
D)  Increased ability to compete for scarce resources 
A)  Flexibility 
B)  Reduced transaction costs 
C)  Increased integration 
D)  Increased ability to compete for scarce resources

Question 5

Joe, an accountant, works for Jack and Judy. Jack told Joe to use the straight-line method for calculating depreciation, and Judy told Joe to use the double-declining-balance method to compute depreciation. This situation is an example of ________.

Accepted Answer

A)  rational-legal authority 
B)  role conflict 
C)  bureaucracy 
D)  role ambiguity 
A)  rational-legal authority 
B)  role conflict 
C)  bureaucracy 
D)  role ambiguity

Question 6

The CEO of a mid-sized software company is determined to keep the hierarchy at a minimum number of levels. Will this affect the organization's ability to control activities? What do you suggest?

Accepted Answer

It will, but is manageable assuming the

Question 7

Contingent workers are workers whose pay is contingent upon their performance.

Accepted Answer

A) True 
 B)False

Question 8

What was the result of Home Depot's decentralized structure?

Accepted Answer

It worked at first, but compet

Question 9

Union Pacific centralized operations to reduce costs.

Accepted Answer

A) True 
 B)False

Question 10

According to Weber, rational-legal authority emerges as managers develop a reputation for making rational decisions.

Accepted Answer

A) True 
 B)False

Question 11

Parkinson's Law states that:

Accepted Answer

A)  the hierarchy should be based on rational-legal authority. 
B)  organizations should have a maximum of 10 hierarchical levels. 
C)  a division of labor increases efficiency. 
D)  hierarchies grow because managers make work for one another. 
A)  the hierarchy should be based on rational-legal authority. 
B)  organizations should have a maximum of 10 hierarchical levels. 
C)  a division of labor increases efficiency. 
D)  hierarchies grow because managers make work for one another.

Question 12

The problem with too many levels in the hierarchy is that:

Accepted Answer

A)  the span of control has to increase. 
B)  too much subordinate authority may lead to the development of subgoals. 
C)  it reduces the scope for subordinates to take initiative. 
D)  it becomes difficult to implement Parkinson's Law. 
A)  the span of control has to increase. 
B)  too much subordinate authority may lead to the development of subgoals. 
C)  it reduces the scope for subordinates to take initiative. 
D)  it becomes difficult to implement Parkinson's Law.

Question 13

Coca-Cola could not respond quickly to the needs of different regions because they had all of the following except:

Accepted Answer

A)  slow decision making. 
B)  a long chain of command. 
C)  decentralized decision making. 
D)  an expensive hierarchy. 
A)  slow decision making. 
B)  a long chain of command. 
C)  decentralized decision making. 
D)  an expensive hierarchy.

Question 14

R&D typically has a relatively ________ hierarchy and a ________ span of control.

Accepted Answer

A)  tall/wide 
B)  flat/wide 
C)  tall/narrow 
D)  flat/narrow 
A)  tall/wide 
B)  flat/wide 
C)  tall/narrow 
D)  flat/narrow

Question 15

Which of the following functions will most likely have the tallest hierarchy?

Accepted Answer

A)  Manufacturing 
B)  R&D 
C)  Sales 
D)  Accounting 
A)  Manufacturing 
B)  R&D 
C)  Sales 
D)  Accounting

Question 16

An organization that has few levels in its hierarchy relative to its size is called ________.

Accepted Answer

A)  flat 
B)  tall 
C)  standardized 
D)  formalized 
A)  flat 
B)  tall 
C)  standardized 
D)  formalized

Question 17

Contingent workers are employees who belong to self-managed teams.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows:

Accepted Answer

A)  an increase in the number of managers is more than proportional to the increase in size. 
B)  an increase in the number of managers is less than proportional to the increase in size. 
C)  it does not increase the number of managers. 
D)  an increase in the number of managers is proportional to the increase in size. 
A)  an increase in the number of managers is more than proportional to the increase in size. 
B)  an increase in the number of managers is less than proportional to the increase in size. 
C)  it does not increase the number of managers. 
D)  an increase in the number of managers is proportional to the increase in size.

Question 19

Which is not associated with centralization?

Accepted Answer

A)  Increased monitoring and supervision 
B)  Communication problems 
C)  Coordination problems 
D)  Delegating authority 
A)  Increased monitoring and supervision 
B)  Communication problems 
C)  Coordination problems 
D)  Delegating authority

Question 20

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Accepted Answer

A)  job-related skills should determine hiring. 
B)  social status, kinship, or heredity should determine hiring. 
C)  work expands to fill time. 
D)  decentralization is important. 
A)  job-related skills should determine hiring. 
B)  social status, kinship, or heredity should determine hiring. 
C)  work expands to fill time. 
D)  decentralization is important.

Which of the following does not reduce the need for direct supervision?

________ are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

In a bureaucratic structure, norms should be used to control relationships between roles.

Which of the following is not an advantage of a bureaucratic structure?

Joe, an accountant, works for Jack and Judy. Jack told Joe to use the straight-line method for calculating depreciation, and Judy told Joe to use the double-declining-balance method to compute depreciation. This situation is an example of ________.

The CEO of a mid-sized software company is determined to keep the hierarchy at a minimum number of levels. Will this affect the organization's ability to control activities? What do you suggest?

Contingent workers are workers whose pay is contingent upon their performance.

What was the result of Home Depot's decentralized structure?

Union Pacific centralized operations to reduce costs.

According to Weber, rational-legal authority emerges as managers develop a reputation for making rational decisions.

Parkinson's Law states that:

The problem with too many levels in the hierarchy is that:

Coca-Cola could not respond quickly to the needs of different regions because they had all of the following except:

R&D typically has a relatively hierarchy and a span of control.

Which of the following functions will most likely have the tallest hierarchy?

An organization that has few levels in its hierarchy relative to its size is called ________.

Contingent workers are employees who belong to self-managed teams.

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows:

Which is not associated with centralization?

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 5: Designing Organizational Structure: Authority and Control

Which of the following does not reduce the need for direct supervision?

________ are work groups consisting of people from different functions who are empowered to direct and coordinate different projects.

In a bureaucratic structure, norms should be used to control relationships between roles.

Which of the following is not an advantage of a bureaucratic structure?

Joe, an accountant, works for Jack and Judy. Jack told Joe to use the straight-line method for calculating depreciation, and Judy told Joe to use the double-declining-balance method to compute depreciation. This situation is an example of ________.

The CEO of a mid-sized software company is determined to keep the hierarchy at a minimum number of levels. Will this affect the organization's ability to control activities? What do you suggest?

Contingent workers are workers whose pay is contingent upon their performance.

What was the result of Home Depot's decentralized structure?

Union Pacific centralized operations to reduce costs.

According to Weber, rational-legal authority emerges as managers develop a reputation for making rational decisions.

Parkinson's Law states that:

The problem with too many levels in the hierarchy is that:

Coca-Cola could not respond quickly to the needs of different regions because they had all of the following except:

R&D typically has a relatively ________ hierarchy and a ________ span of control.

Which of the following functions will most likely have the tallest hierarchy?

An organization that has few levels in its hierarchy relative to its size is called ________.

Contingent workers are employees who belong to self-managed teams.

Which of the following statements describes the relationship between organizational size and the number of managers? As an organization grows:

Which is not associated with centralization?

Until 1850 an officer's commission in the British Army could by bought by anyone. This violates Weber's principle that:

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture Environment

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

R&D typically has a relatively hierarchy and a span of control.