Question 1

Which of the following socialization tactics leads to an institutionalized role orientation?

Accepted Answer

A)  Informal 
B)  Serial 
C)  Investiture 
D)  Disjunctive 
A)  Informal 
B)  Serial 
C)  Investiture 
D)  Disjunctive

Question 2

Rites of enhancement:

Accepted Answer

A)  encourage members to learn and internalize the organization's norms and values. 
B)  motivate organizational members to be committed to the company's norms and values. 
C)  allow an organization to change its norms and values. 
D)  build common bonds between organizational members. 
A)  encourage members to learn and internalize the organization's norms and values. 
B)  motivate organizational members to be committed to the company's norms and values. 
C)  allow an organization to change its norms and values. 
D)  build common bonds between organizational members.

Question 3

At Southwest Airlines, employees have a cookout with the CEO every Friday noon. This is an example of ________.

Accepted Answer

A)  ceremonial rites 
B)  innovation 
C)  nonverbal communication 
D)  coalitions 
A)  ceremonial rites 
B)  innovation 
C)  nonverbal communication 
D)  coalitions

Question 4

Which of the following statements about property rights is true?

Accepted Answer

A)  Top managers have the strongest property rights. 
B)  Top managers should assign property rights based on performance. 
C)  Internal power struggles occur more often when property rights are too weak. 
D)  An organization can never make property rights too strong. 
A)  Top managers have the strongest property rights. 
B)  Top managers should assign property rights based on performance. 
C)  Internal power struggles occur more often when property rights are too weak. 
D)  An organization can never make property rights too strong.

Question 5

Which of the following is a way to convey cultural values to organizational members?

Accepted Answer

A)  Social responsibility 
B)  Stories 
C)  Societal ethics 
D)  Golden parachutes 
A)  Social responsibility 
B)  Stories 
C)  Societal ethics 
D)  Golden parachutes

Question 6

Disjunctive tactics:

Accepted Answer

A)  are used in the involuntary removal of individuals from the organization. 
B)  have a negative effect on a company's reputation. 
C)  require newcomers to develop their own way of behaving instead of following role models. 
D)  separate newcomers from existing organizational members during the learning process. 
A)  are used in the involuntary removal of individuals from the organization. 
B)  have a negative effect on a company's reputation. 
C)  require newcomers to develop their own way of behaving instead of following role models. 
D)  separate newcomers from existing organizational members during the learning process.

Question 7

Which does not describe the culture at Value Line?

Accepted Answer

A)  Neatness 
B)  Frugality and economy 
C)  Cooperation 
D)  Work rules 
A)  Neatness 
B)  Frugality and economy 
C)  Cooperation 
D)  Work rules

Question 8

Van Mannen and Schein's model can be used by managers to determine:

Accepted Answer

A)  terminal values for an organization. 
B)  what methods to use to instill values in employees. 
C)  instrumental values for an organization. 
D)  what principles to use in designing organizational hierarchy. 
A)  terminal values for an organization. 
B)  what methods to use to instill values in employees. 
C)  instrumental values for an organization. 
D)  what principles to use in designing organizational hierarchy.

Question 9

Golden parachutes are property rights generally given to ________.

Accepted Answer

A)  the workforce 
B)  shareholders 
C)  the board of directors 
D)  managers 
A)  the workforce 
B)  shareholders 
C)  the board of directors 
D)  managers

Question 10

Which of the following allows new organizational members to try new norms and values?

Accepted Answer

A)  Socialization 
B)  A narrow stance on social responsibility 
C)  An institutionalized role orientation 
D)  An individualized role orientation 
A)  Socialization 
B)  A narrow stance on social responsibility 
C)  An institutionalized role orientation 
D)  An individualized role orientation

Question 11

Define the four approaches to social responsibility.

Accepted Answer

Obstructionist approach- choosing not to

Question 12

The characteristic way in which newcomers respond to a situation is called ________.

Accepted Answer

A)  socialization 
B)  role orientation 
C)  organizational culture 
D)  investiture 
A)  socialization 
B)  role orientation 
C)  organizational culture 
D)  investiture

Question 13

What does UPS have as its primary terminal value? Discuss the instrumental values they have to achieve their terminal values.

Accepted Answer

Refer to the insight on page 181 for the

Question 14

________ is a set of shared values and norms that controls organizational members' interactions with each other and with people outside the organization.

Accepted Answer

A)  Organizational theory 
B)  Organizational structure 
C)  Organizational culture 
D)  Organizational ethics 
A)  Organizational theory 
B)  Organizational structure 
C)  Organizational culture 
D)  Organizational ethics

Question 15

An office Christmas party is an example of a rite of integration.

Accepted Answer

A) True 
 B)False

Question 16

What is the difference between a terminal and an instrumental value?

Accepted Answer

A terminal value is a desired

Question 17

Which does not describe the culture at Southwest Airlines?

Accepted Answer

A)  Innovation 
B)  Frugality and economy 
C)  Good customer service 
D)  Informal 
A)  Innovation 
B)  Frugality and economy 
C)  Good customer service 
D)  Informal

Question 18

Divestiture:

Accepted Answer

A)  involves involuntarily removing an individual from the organization. 
B)  occurs when an organizational member retires. 
C)  involves separating newcomers from existing organizational members during the learning process. 
D)  involves giving newcomers negative social support. 
A)  involves involuntarily removing an individual from the organization. 
B)  occurs when an organizational member retires. 
C)  involves separating newcomers from existing organizational members during the learning process. 
D)  involves giving newcomers negative social support.

Question 19

Triad systems has an annual trade show in which managers give out awards to recognize employees for excellent service. This is called ________.

Accepted Answer

A)  a rite of passage 
B)  a rite of enhancement 
C)  a disjunctive process. 
D)  an institutionalized role orientation. 
A)  a rite of passage 
B)  a rite of enhancement 
C)  a disjunctive process. 
D)  an institutionalized role orientation.

Question 20

High-tech company has a casual dress code. This dress code is an example of ________.

Accepted Answer

A)  an institutionalized role orientation 
B)  an individualized role orientation 
C)  organizational language 
D)  socialization 
A)  an institutionalized role orientation 
B)  an individualized role orientation 
C)  organizational language 
D)  socialization

Which of the following socialization tactics leads to an institutionalized role orientation?

Rites of enhancement:

At Southwest Airlines, employees have a cookout with the CEO every Friday noon. This is an example of ________.

Which of the following statements about property rights is true?

Which of the following is a way to convey cultural values to organizational members?

Disjunctive tactics:

Which does not describe the culture at Value Line?

Van Mannen and Schein's model can be used by managers to determine:

Golden parachutes are property rights generally given to ________.

Which of the following allows new organizational members to try new norms and values?

Define the four approaches to social responsibility.

The characteristic way in which newcomers respond to a situation is called ________.

What does UPS have as its primary terminal value? Discuss the instrumental values they have to achieve their terminal values.

________ is a set of shared values and norms that controls organizational members' interactions with each other and with people outside the organization.

An office Christmas party is an example of a rite of integration.

What is the difference between a terminal and an instrumental value?

Which does not describe the culture at Southwest Airlines?

Divestiture:

Triad systems has an annual trade show in which managers give out awards to recognize employees for excellent service. This is called ________.

High-tech company has a casual dress code. This dress code is an example of ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 7: Creating and Managing Organizational Culture Environment

Which of the following socialization tactics leads to an institutionalized role orientation?

Rites of enhancement:

At Southwest Airlines, employees have a cookout with the CEO every Friday noon. This is an example of ________.

Which of the following statements about property rights is true?

Which of the following is a way to convey cultural values to organizational members?

Disjunctive tactics:

Which does not describe the culture at Value Line?

Van Mannen and Schein's model can be used by managers to determine:

Golden parachutes are property rights generally given to ________.

Which of the following allows new organizational members to try new norms and values?

Define the four approaches to social responsibility.

The characteristic way in which newcomers respond to a situation is called ________.

What does UPS have as its primary terminal value? Discuss the instrumental values they have to achieve their terminal values.

________ is a set of shared values and norms that controls organizational members' interactions with each other and with people outside the organization.

An office Christmas party is an example of a rite of integration.

What is the difference between a terminal and an instrumental value?

Which does not describe the culture at Southwest Airlines?

Divestiture:

Triad systems has an annual trade show in which managers give out awards to recognize employees for excellent service. This is called ________.

High-tech company has a casual dress code. This dress code is an example of ________.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Managing Innovation and Change

Organizational Birth, Growth, Decline, and Death

Decision Making and Organizational Learning

Managing Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters