Question 1

Irving Janis identified a group with structural flaws that inhibit the flow of communication as one of the three major factors that contribute to groupthink..

Accepted Answer

A) True 
 B)False

Question 2

Differences in cultural and gender perspectives may result in misunderstandings,prejudices,and unintentionally offensive behavior..

Accepted Answer

A) True 
 B)False

Question 3

Nang tries to change the subject whenever group members argue.She also refuses to comment on controversial issues.What conflict style does Nang use?

Accepted Answer

A) Accommodating 
B) Collaborating 
C) Competing 
D) Avoiding 
E) Compromising 
A) Accommodating 
B) Collaborating 
C) Competing 
D) Avoiding 
E) Compromising

Question 4

The conflict style characterized by a "We win" approach is called

Accepted Answer

A) competing. 
B) avoiding. 
C) compromising. 
D) collaborating. 
E) accommodating. 
A) competing. 
B) avoiding. 
C) compromising. 
D) collaborating. 
E) accommodating.

Question 5

The accommodating conflict style can be appropriate when an issue is very important to others but is not very important to you..

Accepted Answer

A) True 
 B)False

Question 6

The conflict style characterized by an "I win-you lose" approach is called

Accepted Answer

A) competing. 
B) avoiding. 
C) compromising. 
D) collaborating. 
E) accommodating. 
A) competing. 
B) avoiding. 
C) compromising. 
D) collaborating. 
E) accommodating.

Question 7

Contemporary research examining gender differences in conflict styles and preferred conflict resolution strategies,conclude that

Accepted Answer

A) men are more likely to leave a group that experiences continuous conflict. 
B) men focus on substantive conflict issues; women focus on procedural conflict issues. 
C) the conflict styles of men and women are not driven by biological sex. 
D) both men and women cooperate with one another under ideal conditions. 
E) women are more likely to avoid conflict than men are. 
A) men are more likely to leave a group that experiences continuous conflict. 
B) men focus on substantive conflict issues; women focus on procedural conflict issues. 
C) the conflict styles of men and women are not driven by biological sex. 
D) both men and women cooperate with one another under ideal conditions. 
E) women are more likely to avoid conflict than men are.

Question 8

Which symptom of groupthink is expressed when one group member confronts another by saying,"Why aren't you in favor of this? You're the only one who's against it.Give it up!"

Accepted Answer

A) Rationalization 
B) Self-censorship 
C) Mindguarding 
D) Pressure on dissent 
E) Illusion of invulnerability 
A) Rationalization 
B) Self-censorship 
C) Mindguarding 
D) Pressure on dissent 
E) Illusion of invulnerability

Question 9

In general,Japanese communicators prefer to use avoiding or accommodating conflict styles..

Accepted Answer

A) True 
 B)False

Question 10

In groups that engage in constructive conflict,disagreement is not punished and low-status members are free to challenge higher-status group members..

Accepted Answer

A) True 
 B)False

Question 11

The groupthink symptom of self-censorship is illustrated in the following comment by a group member: "I'm not crazy about this idea,but everyone else seems to think it's terrific.I guess I'll go along with the group and vote 'yes' when it's time to approve or disapprove the proposal.".

Accepted Answer

A) True 
 B)False

Question 12

Which dialectic tension is represented in all five of the traditional conflict styles: accommodating,avoiding,collaborating,competing,and compromising?

Accepted Answer

A) Reward ↔ punish 
B) Reliance on emotions ↔ reliance on reasoning and logic 
C) Homogeneous ↔ heterogeneous 
D) Concern for personal goals ↔ concern for group goals 
E) Open system ↔ closed system 
A) Reward ↔ punish 
B) Reliance on emotions ↔ reliance on reasoning and logic 
C) Homogeneous ↔ heterogeneous 
D) Concern for personal goals ↔ concern for group goals 
E) Open system ↔ closed system

Question 13

Which virtue of Aristotle's doctrine of the mean represents a desirable balance between the dialectical extremes of Cowardice ↔ Rashness?

Accepted Answer

A) Bravery 
B) Humbleness 
C) Truthfulness 
D) Purposefulness 
E) Honor 
A) Bravery 
B) Humbleness 
C) Truthfulness 
D) Purposefulness 
E) Honor

Question 14

The five traditional conflict styles reflect a dialectic tension of leadership ↔ followership as well as engaged ↔ disengaged..

Accepted Answer

A) True 
 B)False

Question 15

You can enhance group cohesiveness by using terms such as "I" and "my" instead of "we" and "our.".

Accepted Answer

A) True 
 B)False

Question 16

In Wisinski's A-E-I-O-U Model of conflict resolution,the first step involves believing that other group members want to resolve the conflict..

Accepted Answer

A) True 
 B)False

Question 17

Joe gets angry with Delores during a committee meeting because she interrupts his remarks and implies that his ideas are a waste of time.What type of conflict is occurring in this situation?

Accepted Answer

A) Task 
B) Personal 
C) Substantive 
D) Competitive 
E) Procedural 
A) Task 
B) Personal 
C) Substantive 
D) Competitive 
E) Procedural

Question 18

Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the follow statement: "I hope all of us agree that the plan we come up with should be the most direct and efficient way to get where we want to go when this project is finished.In other words,let's keep our eye on the prize."

Accepted Answer

A) Assume the other person means well. 
B) Express your feelings. 
C) Identify what you would like to happen. 
D) Outcomes you expect are made clear. 
E) Understanding on a mutual basis is achieved. 
A) Assume the other person means well. 
B) Express your feelings. 
C) Identify what you would like to happen. 
D) Outcomes you expect are made clear. 
E) Understanding on a mutual basis is achieved.

Question 19

Negotiation and mediation are two terms for the same process..

Accepted Answer

A) True 
 B)False

Question 20

Email messages are the best way to resolve conflict in virtual teams..

Accepted Answer

A) True 
 B)False

Irving Janis identified a group with structural flaws that inhibit the flow of communication as one of the three major factors that contribute to groupthink..

Differences in cultural and gender perspectives may result in misunderstandings,prejudices,and unintentionally offensive behavior..

Nang tries to change the subject whenever group members argue.She also refuses to comment on controversial issues.What conflict style does Nang use?

The conflict style characterized by a "We win" approach is called

The accommodating conflict style can be appropriate when an issue is very important to others but is not very important to you..

The conflict style characterized by an "I win-you lose" approach is called

Contemporary research examining gender differences in conflict styles and preferred conflict resolution strategies,conclude that

Which symptom of groupthink is expressed when one group member confronts another by saying,"Why aren't you in favor of this? You're the only one who's against it.Give it up!"

In general,Japanese communicators prefer to use avoiding or accommodating conflict styles..

In groups that engage in constructive conflict,disagreement is not punished and low-status members are free to challenge higher-status group members..

The groupthink symptom of self-censorship is illustrated in the following comment by a group member: "I'm not crazy about this idea,but everyone else seems to think it's terrific.I guess I'll go along with the group and vote 'yes' when it's time to approve or disapprove the proposal.".

Which dialectic tension is represented in all five of the traditional conflict styles: accommodating,avoiding,collaborating,competing,and compromising?

Which virtue of Aristotle's doctrine of the mean represents a desirable balance between the dialectical extremes of Cowardice ↔ Rashness?

The five traditional conflict styles reflect a dialectic tension of leadership ↔ followership as well as engaged ↔ disengaged..

You can enhance group cohesiveness by using terms such as "I" and "my" instead of "we" and "our.".

In Wisinski's A-E-I-O-U Model of conflict resolution,the first step involves believing that other group members want to resolve the conflict..

Joe gets angry with Delores during a committee meeting because she interrupts his remarks and implies that his ideas are a waste of time.What type of conflict is occurring in this situation?

Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the follow statement: "I hope all of us agree that the plan we come up with should be the most direct and efficient way to get where we want to go when this project is finished.In other words,let's keep our eye on the prize."

Negotiation and mediation are two terms for the same process..

Email messages are the best way to resolve conflict in virtual teams..

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Critical Thinking and Argumentation in Groups

Group Presentations

Filters

Exam 11: Planning and Conducting Meetings

Irving Janis identified a group with structural flaws that inhibit the flow of communication as one of the three major factors that contribute to groupthink..

Differences in cultural and gender perspectives may result in misunderstandings,prejudices,and unintentionally offensive behavior..

Nang tries to change the subject whenever group members argue.She also refuses to comment on controversial issues.What conflict style does Nang use?

The conflict style characterized by a "We win" approach is called

The accommodating conflict style can be appropriate when an issue is very important to others but is not very important to you..

The conflict style characterized by an "I win-you lose" approach is called

Contemporary research examining gender differences in conflict styles and preferred conflict resolution strategies,conclude that

Which symptom of groupthink is expressed when one group member confronts another by saying,"Why aren't you in favor of this? You're the only one who's against it.Give it up!"

In general,Japanese communicators prefer to use avoiding or accommodating conflict styles..

In groups that engage in constructive conflict,disagreement is not punished and low-status members are free to challenge higher-status group members..

The groupthink symptom of self-censorship is illustrated in the following comment by a group member: "I'm not crazy about this idea,but everyone else seems to think it's terrific.I guess I'll go along with the group and vote 'yes' when it's time to approve or disapprove the proposal.".

Which dialectic tension is represented in all five of the traditional conflict styles: accommodating,avoiding,collaborating,competing,and compromising?

Which virtue of Aristotle's doctrine of the mean represents a desirable balance between the dialectical extremes of Cowardice ↔ Rashness?

The five traditional conflict styles reflect a dialectic tension of leadership ↔ followership as well as engaged ↔ disengaged..

You can enhance group cohesiveness by using terms such as "I" and "my" instead of "we" and "our.".

In Wisinski's A-E-I-O-U Model of conflict resolution,the first step involves believing that other group members want to resolve the conflict..

Joe gets angry with Delores during a committee meeting because she interrupts his remarks and implies that his ideas are a waste of time.What type of conflict is occurring in this situation?

Which step in the A-E-I-O-U Conflict Resolution Model is expressed in the follow statement: "I hope all of us agree that the plan we come up with should be the most direct and efficient way to get where we want to go when this project is finished.In other words,let's keep our eye on the prize."

Negotiation and mediation are two terms for the same process..

Email messages are the best way to resolve conflict in virtual teams..

Introduction to Group Communication

Group Development

Group Member Participation

Diversity in Groups

Group Leadership

Verbal and Nonverbal Communication in Groups

Listening and Responding in Groups

Conflict and Cohesion in Groups

Problem Solving in Groups

Critical Thinking and Argumentation in Groups

Group Presentations

Filters