Exam 45: Consumer Law

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Quackity Quack Company's ad states that its product is "the best on the market today." Because of this ad,the Federal Trade Com?mission is most likely to

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A

Darren wants to go into the business of direct merchandise sales.What are the legal problems that Darren might encounter in telemarketing? In sell?ing door-to-door? In marketing over the Internet? In soliciting sales through the mail?

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Telemarketers are the target of many consumer complaints,and must reveal extensive information to comply with state and federal laws.Telemarketers must tell customers that they are receiving a sales call,name the business and products to be sold,state the total cost of the products,and make other disclosures.Door-to-door salespersons make contracts that buyers may rescind within three days of signing.This federally-mandated "cooling-off" period has an impact on sales.The Internet is a rapidly growing tool for sales,but Darren should be aware that it is not unregulated.All laws that apply to more traditional forms of commerce,such as deceptive practice laws,generally apply to Internet commerce.Finally,direct mail is appropriate for advertisements,but Darren should know that unsolicited products sent through the mail can be kept by their recipients without tendering payment.In general,Darren should know that legitimate businesses can and do make proper and profitable use of all these sales methods,but state and federal laws police all of them for fraudulent operators.

Vague generalities and obvious exaggerations constitute deceptive advertising.

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Va-Va-Voom Products,Inc.,engages in de?ceptive advertising when it markets its product Weight-No-More as able to help consumers lose weight in their sleep.Va-Va-Voom is ordered to include in all future adver?tising of Weight-No-More the statement,"This product will not cause anyone to lose weight while sleeping." This is

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Bodie's application to City Bank for a credit card is denied.Bodie can obtain information on her credit history in a credit agency's files under

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Federal laws often provide more sweeping and significant protections for the consumer than state laws.

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Sweet Treats,Inc.,wants to market a new snack food.On the prod?uct's la?bel,standard nutrition facts are

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Wheels & Deals Corporation is subject to the Truth-in-Lending Act,which is a key statute regulating the credit and credit-card industries and concerns

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The key federal statute regulating the credit and credit-card industries is basically a disclosure law.

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Special Roast Coffee,Inc.,processes and sells a variety of coffee products.Special Roast's product packages must include

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Fun-E Products,Inc.,makes and sells toys.The government agency that has the authority to remove a poten?tially hazardous toy from the market is

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Kip opens an account at a Lotsa Goodies Store,and buys a digital music player and other items,but makes no payments on the account.To collect the debt,Mako,the manager,contacts Kip's parents.This violates

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Penny Stock Company faxes ads to Quality Personnel Corporation and other businesses without the recipients' permission.This is

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Dita takes out a student loan from Everloan Bank.When she fails to make the scheduled payments for six months,Everloan advises her of further ac?tion that it will take.This violates

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Credit can be denied solely on the basis of marital status.

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Green Grocer Corporation makes and markets a variety of processed food products.The federal agency responsible for enforcing health regula?tions con?cerning food is

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Tonya and many other consumers complain to the Federal Trade Commission (FTC)that a Whoopie Wonders Company ad is deceptive.The FTC's first step is to

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A credit-cardholder is liable for all unauthorized charges made before the creditor is notified that the card has been lost.

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Manufacturers are required to report on any products already sold if the products have proved to be hazardous.

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Food products are not required to bear labels detailing the nutritional content.

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