Question 1

To effectively paraphrase,counselors should take a client's words and

Accepted Answer

A) parrot what they have said back to them. 
B) repeat back what the client has said and add on their own interpretation. 
C) repeat back what they have heard in their own words and check with the client for accuracy. 
D) repeat back what they have heard in their own words and allow the client to comment on the accuracy if they so choose. 
A) parrot what they have said back to them. 
B) repeat back what the client has said and add on their own interpretation. 
C) repeat back what they have heard in their own words and check with the client for accuracy. 
D) repeat back what they have heard in their own words and allow the client to comment on the accuracy if they so choose. C

Question 2

When reflecting feelings it is best to

Accepted Answer

A) put the reflection in context. 
B) use the past tense. 
C) use the same feeling word that the client used. 
D) All of the above. 
A) put the reflection in context. 
B) use the past tense. 
C) use the same feeling word that the client used. 
D) All of the above. A

Question 3

__________ is NOT a primary goal of the basic listening sequence?

Accepted Answer

A) Gaining an awareness of the client's presenting problem 
B) Acquiring the critical facts about the client's situation 
C) Recognizing the emotions the client is going through 
D) Developing an interpretation of the client's issue 
A) Gaining an awareness of the client's presenting problem 
B) Acquiring the critical facts about the client's situation 
C) Recognizing the emotions the client is going through 
D) Developing an interpretation of the client's issue D

Question 4

A __________ summary is used to help clients transition from one topic to another and can provide direction.

Accepted Answer

A) focusing 
B) signal 
C) planning 
D) All of the above. 
A) focusing 
B) signal 
C) planning 
D) All of the above.

Question 5

A __________ summary is frequently used at the end of a counseling session.

Accepted Answer

A) focusing 
B) signal 
C) planning 
D) All of the above. 
A) focusing 
B) signal 
C) planning 
D) All of the above.

Question 6

Open questions are helpful because open questions

Accepted Answer

A) do not limit a client's answer. 
B) address specific topics. 
C) allow a client to refuse to answer. 
D) All of the above. 
A) do not limit a client's answer. 
B) address specific topics. 
C) allow a client to refuse to answer. 
D) All of the above.

Question 7

A common mistake when attempting to paraphrase is to simply restate the client's exact words,referred to as

Accepted Answer

A) parroting. 
B) imitation. 
C) immediacy. 
D) mirroring. 
A) parroting. 
B) imitation. 
C) immediacy. 
D) mirroring.

Question 8

Which of the following closed questions can most easily be changed into an open question and elicit the same information?

Accepted Answer

A) Are you angry at your mother? 
B) When did the car accident occur? 
C) How many times per week do you binge? 
D) Are you thinking about hurting yourself? 
A) Are you angry at your mother? 
B) When did the car accident occur? 
C) How many times per week do you binge? 
D) Are you thinking about hurting yourself?

Question 9

Reflecting skills do NOT include

Accepted Answer

A) summarizing. 
B) paraphrasing. 
C) questioning. 
D) reflecting feelings. 
A) summarizing. 
B) paraphrasing. 
C) questioning. 
D) reflecting feelings.

Question 10

__________ is a distilled version of the content of the client's message that restates the facts and thoughts in different words and in a nonjudgmental way.

Accepted Answer

A) Paraphrase 
B) Reflection of feeling 
C) Summarizing 
D) Reflection of meaning 
A) Paraphrase 
B) Reflection of feeling 
C) Summarizing 
D) Reflection of meaning

Question 11

All of the following are TRUE statements about questioning in the counseling relationship EXCEPT

Accepted Answer

A) open questions can be a vehicle to glean important information,often in more depth. 
B) too many questions can confuse clients and create additional stress. 
C) closed questions can give more control to the client. 
D) questions can help guide and focus the client. 
A) open questions can be a vehicle to glean important information,often in more depth. 
B) too many questions can confuse clients and create additional stress. 
C) closed questions can give more control to the client. 
D) questions can help guide and focus the client.

Question 12

Client: (describing his relationship with his wife)"I try and I try,but hardly ever seem to succeed.Every time I try to do what she wants,it doesn't work out.I just don't know what to do." The word that best demonstrates the client's feelings is

Accepted Answer

A) guilty. 
B) angry. 
C) frustrated. 
D) enraged. 
A) guilty. 
B) angry. 
C) frustrated. 
D) enraged.

Question 13

__________ is NOT part of the basic listening sequence.

Accepted Answer

A) Interpreting 
B) Paraphrasing 
C) Open and closed questioning 
D) Summarizing 
A) Interpreting 
B) Paraphrasing 
C) Open and closed questioning 
D) Summarizing

Question 14

A paraphrase can be thought of as __________ a client's thoughts.

Accepted Answer

A) showing your understanding of 
B) mirroring 
C) clarifying 
D) All of the above. 
A) showing your understanding of 
B) mirroring 
C) clarifying 
D) All of the above.

Question 15

"You have let your parents down,and this is what is difficult because their trust in you is the most important thing" would best be described as a

Accepted Answer

A) reflection of feeling. 
B) reflection of meaning. 
C) paraphrase. 
D) summary. 
A) reflection of feeling. 
B) reflection of meaning. 
C) paraphrase. 
D) summary.

Question 16

In a crisis situation,it is best for the counselor's tone of voice to

Accepted Answer

A) match the client's. 
B) be slow and unruffled. 
C) be rapid and cursory. 
D) sound monotone. 
A) match the client's. 
B) be slow and unruffled. 
C) be rapid and cursory. 
D) sound monotone.

Question 17

All of the following questions could be easily changed into an open question EXCEPT,

Accepted Answer

A) "Were you upset when you were grounded?" 
B) "How many times were you pulled over for drunk driving?" 
C) "Are you worried about losing your job?" 
D) "Do you want to move closer to your family?" 
A) "Were you upset when you were grounded?" 
B) "How many times were you pulled over for drunk driving?" 
C) "Are you worried about losing your job?" 
D) "Do you want to move closer to your family?"

Question 18

Summaries can help counselors accomplish all of the following EXCEPT

Accepted Answer

A) provide structure. 
B) provide direction. 
C) give feedback. 
D) recapitulate the important themes and ideas discussed. 
A) provide structure. 
B) provide direction. 
C) give feedback. 
D) recapitulate the important themes and ideas discussed.

Question 19

Paraphrasing is

Accepted Answer

A) a way for clients to confirm or clarify the counselors' understanding of the situation and their thoughts and feelings. 
B) a mechanism to help clients focus. 
C) a technique to help clients transition from one topic to another. 
D) None of the above are functions of paraphrasing. 
A) a way for clients to confirm or clarify the counselors' understanding of the situation and their thoughts and feelings. 
B) a mechanism to help clients focus. 
C) a technique to help clients transition from one topic to another. 
D) None of the above are functions of paraphrasing.

Question 20

Counselors who develop a strong sense of accord and amity with their clients would be said to have cultivated

Accepted Answer

A) genuineness. 
B) empathy. 
C) rapport. 
D) unconditional positive regard. 
A) genuineness. 
B) empathy. 
C) rapport. 
D) unconditional positive regard.

To effectively paraphrase,counselors should take a client's words and

When reflecting feelings it is best to

__________ is NOT a primary goal of the basic listening sequence?

A __________ summary is used to help clients transition from one topic to another and can provide direction.

A __________ summary is frequently used at the end of a counseling session.

Open questions are helpful because open questions

A common mistake when attempting to paraphrase is to simply restate the client's exact words,referred to as

Which of the following closed questions can most easily be changed into an open question and elicit the same information?

Reflecting skills do NOT include

__________ is a distilled version of the content of the client's message that restates the facts and thoughts in different words and in a nonjudgmental way.

All of the following are TRUE statements about questioning in the counseling relationship EXCEPT

Client: (describing his relationship with his wife)"I try and I try,but hardly ever seem to succeed.Every time I try to do what she wants,it doesn't work out.I just don't know what to do." The word that best demonstrates the client's feelings is

__________ is NOT part of the basic listening sequence.

A paraphrase can be thought of as __________ a client's thoughts.

"You have let your parents down,and this is what is difficult because their trust in you is the most important thing" would best be described as a

In a crisis situation,it is best for the counselor's tone of voice to

All of the following questions could be easily changed into an open question EXCEPT,

Summaries can help counselors accomplish all of the following EXCEPT

Paraphrasing is

Counselors who develop a strong sense of accord and amity with their clients would be said to have cultivated

Overview of Crisis Intervention

Safety and Self-Care in Crisis Situations

Ethical and Legal Considerations in Crisis Counseling

Risk Assessment and Intervention: Suicide and Homicide

Understanding and Treating Substance Use Disorders With Clients in Crisis

Intimate Partner Violence

Sexual Assault

Sexual Abuse

Emergency Preparedness and Response in the Community

Emergency Preparedness and Response in Schools and Universities

Grief and Loss

Military Deployment and Reintegration Issues

Death Notification

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Exam 4: Essential Crisis Intervention Skills

To effectively paraphrase,counselors should take a client's words and

When reflecting feelings it is best to

__________ is NOT a primary goal of the basic listening sequence?

A __________ summary is used to help clients transition from one topic to another and can provide direction.

A __________ summary is frequently used at the end of a counseling session.

Open questions are helpful because open questions

A common mistake when attempting to paraphrase is to simply restate the client's exact words,referred to as

Which of the following closed questions can most easily be changed into an open question and elicit the same information?

Reflecting skills do NOT include

__________ is a distilled version of the content of the client's message that restates the facts and thoughts in different words and in a nonjudgmental way.

All of the following are TRUE statements about questioning in the counseling relationship EXCEPT

Client: (describing his relationship with his wife)"I try and I try,but hardly ever seem to succeed.Every time I try to do what she wants,it doesn't work out.I just don't know what to do." The word that best demonstrates the client's feelings is

__________ is NOT part of the basic listening sequence.

A paraphrase can be thought of as __________ a client's thoughts.

"You have let your parents down,and this is what is difficult because their trust in you is the most important thing" would best be described as a

In a crisis situation,it is best for the counselor's tone of voice to

All of the following questions could be easily changed into an open question EXCEPT,

Summaries can help counselors accomplish all of the following EXCEPT

Paraphrasing is

Counselors who develop a strong sense of accord and amity with their clients would be said to have cultivated

Overview of Crisis Intervention

Safety and Self-Care in Crisis Situations

Ethical and Legal Considerations in Crisis Counseling

Risk Assessment and Intervention: Suicide and Homicide

Understanding and Treating Substance Use Disorders With Clients in Crisis

Intimate Partner Violence

Sexual Assault

Sexual Abuse

Emergency Preparedness and Response in the Community

Emergency Preparedness and Response in Schools and Universities

Grief and Loss

Military Deployment and Reintegration Issues

Death Notification

Filters