Exam 7: Outlook: Managing Email Messages With Outlook

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Tap or click the Options tab in the Backstage view to display the ____ dialog box.

(Multiple Choice)
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The message pane displays the list of files into which messages are organized._________________________

(True/False)
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Email messages are stored in a(n)____________________ file,also known as a .pst file.

(Short Answer)
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Once Outlook's Navigation Bar settings are configured,it is not possible to change them.

(True/False)
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Describe the structure of a typical email message,including the two main areas of the message and the components of each of those areas.

(Essay)
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The default importance level for all new messages is ____ importance.

(Multiple Choice)
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A ____ wavy underline indicates the text may contain a contextual spelling error such as the misuse of homophones.

(Multiple Choice)
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A ____ is information presented on a physical medium,such as paper.

(Multiple Choice)
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The ____ is where you type an email message.

(Multiple Choice)
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Tap or click the 'Default Sensitivity level' arrow to display a list of ____________________.

(Short Answer)
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A ____ identifies the sender of an email message and may contain additional information,such as a job title and phone number(s).

(Multiple Choice)
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Unsolicited email messages are known as ____________________ or junk mail.

(Short Answer)
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You should receive permission from the sender before forwarding a message.

(True/False)
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RTF supports fewer formats than HTML or Plain Text,as well as hyperlinks._________________________

(True/False)
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____ is a communications protocol for incoming email.

(Multiple Choice)
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Case 1-2 Your colleague Diane wants to take advantage of Outlook's spelling and grammar-checking capabilities,and she turns to you for help. -A name of one of Diane's colleagues is flagged as a misspelling,and she would like to prevent this from happening.What steps should she take?

(Multiple Choice)
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Junk emails are low-importance emails sent by friends.

(True/False)
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The computer at your email service provider that handles outgoing email messages is called the ____.

(Multiple Choice)
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Identify the letter of the choice that best matches the phrase or definition. -A data file that stores a user's Outlook items.

(Multiple Choice)
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As shown in the accompanying figure,you can tap or click Edit in the Outlook Options dialog box to display the Language options.

(True/False)
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