Question 1

What is one of the advantages of collaboration mentioned in Chapter 4?

Accepted Answer

The six advantages are that collaboratio

Question 2

one advantage of collaboration is that it helps acclimate new employees to an organization.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is likely to cause a team writing collaboratively to produce an inferior document?

Accepted Answer

A)  The team shares a common goal. 
B)  The team avoids conflict. 
C)  Team members act as the audience for the document. 
D)  Team members divide up the workload. 
A)  The team shares a common goal. 
B)  The team avoids conflict. 
C)  Team members act as the audience for the document. 
D)  Team members divide up the workload.

Question 4

Communicating diplomatically involves a critical tone.

Accepted Answer

A) True 
 B)False

Question 5

the differences in behavior between two men or between two women are likely to be fewer and less pronounced than the differences between men and women in general.

Accepted Answer

A) True 
 B)False

Question 6

Employees rarely use social media and personal electronics to complete work tasks.

Accepted Answer

A) True 
 B)False

Question 7

Chapter 4 offers six suggestions for participating in a videoconference. Which of these is NOT a suggestion from the chapter?

Accepted Answer

A)  Practice using the videoconferencing system. 
B)  Dress as you would for a face-to-face meeting. 
C)  Arrange for technical support for all participants. 
D)  Speak louder than usual. 
A)  Practice using the videoconferencing system. 
B)  Dress as you would for a face-to-face meeting. 
C)  Arrange for technical support for all participants. 
D)  Speak louder than usual.

Question 8

In what way does collaboration allow an organization to grow?

Accepted Answer

Collaboration allows an organization to

Question 9

A project manager is using a word processor to review an electronic file of a document written by a team member, and she does not understand the meaning of a term used in the document. What should the project manager do?

Accepted Answer

A)  Use the comment feature to ask "Will the reader understand this term?" 
B)  Delete the term using the revision feature. 
C)  Check the change bar for an explanation. 
D)  Use the highlighting feature to call the writer's attention to the term. 
A)  Use the comment feature to ask "Will the reader understand this term?" 
B)  Delete the term using the revision feature. 
C)  Check the change bar for an explanation. 
D)  Use the highlighting feature to call the writer's attention to the term.

Question 10

Differences between the ways men and women work in teams are hard to notice.

Accepted Answer

A) True 
 B)False

Question 11

which three of the following features of word-processing software are particularly useful in collaboration?

Accepted Answer

A)  thesaurus feature 
B)  spell-checker feature 
C)  revision feature 
D)  comment feature 
E)  highlighting feature 
A)  thesaurus feature 
B)  spell-checker feature 
C)  revision feature 
D)  comment feature 
E)  highlighting feature

Question 12

Which of these statements about working with someone from another culture is true?

Accepted Answer

A)  A topic of discussion that is common in one culture might be considered highly personal in another culture. 
B)  People from other cultures are likely to find it easy to participate actively in group projects. 
C)  People from other cultures have a knack for delivering criticism to teammates. 
D)  People from other cultures are likely to find it easy to ask for help on a project. 
A)  A topic of discussion that is common in one culture might be considered highly personal in another culture. 
B)  People from other cultures are likely to find it easy to participate actively in group projects. 
C)  People from other cultures have a knack for delivering criticism to teammates. 
D)  People from other cultures are likely to find it easy to ask for help on a project.

Question 13

Which of these guidelines is NOT likely to help your team work effectively and efficiently?

Accepted Answer

A)  Choose a team leader. 
B)  Establish procedures for resolving conflict productively. 
C)  Establish a work schedule. 
D)  Let team members assign themselves tasks. 
A)  Choose a team leader. 
B)  Establish procedures for resolving conflict productively. 
C)  Establish a work schedule. 
D)  Let team members assign themselves tasks.

Question 14

one of the disadvantages of collaboration is that it is likely to lead to charges of sexual harassment, sexual discrimination, or both.

Accepted Answer

A) True 
 B)False

Question 15

Chapter 4 offers several suggestions for conducting efficient meetings. Which of these is NOT a suggestion from the chapter?

Accepted Answer

A)  Be aware of group members' body language and nonverbal communication. 
B)  Have one team member write down the decisions made at each meeting. 
C)  Avoid a formal schedule and make sure each team member gets to say whatever is on his or her mind. 
D)  Summarize the major decisions and assign tasks to finish before the next meeting. 
A)  Be aware of group members' body language and nonverbal communication. 
B)  Have one team member write down the decisions made at each meeting. 
C)  Avoid a formal schedule and make sure each team member gets to say whatever is on his or her mind. 
D)  Summarize the major decisions and assign tasks to finish before the next meeting.

Question 16

What is one of the disadvantages of collaboration mentioned in Chapter 4?

Accepted Answer

The six disadvantages are that collabora

Question 17

Which of these comments about a team member's report draft is the least diplomatic?

Accepted Answer

A)  I like the statistics that you provide in the introduction. I wonder if the audience will recognize these sources you consulted. 
B)  This introduction shows a lot of hard work. Perhaps an additional example would make your point even stronger. 
C)  You did not write this introduction very well. You left out a lot of important background information. 
D)  I know the proposal reviewers have very high standards. I think we all will benefit from improving our proofreading skills. 
A)  I like the statistics that you provide in the introduction. I wonder if the audience will recognize these sources you consulted. 
B)  This introduction shows a lot of hard work. Perhaps an additional example would make your point even stronger. 
C)  You did not write this introduction very well. You left out a lot of important background information. 
D)  I know the proposal reviewers have very high standards. I think we all will benefit from improving our proofreading skills.

Question 18

one way to listen more effectively is to pay attention to the speaker. What are two other ways?

Accepted Answer

A)  Listen for main ideas. 
B)  Take notes while the speaker is speaking. 
C)  Avoid getting emotionally involved with the speaker's ideas. 
D)  Tape-record what the speaker is saying. 
A)  Listen for main ideas. 
B)  Take notes while the speaker is speaking. 
C)  Avoid getting emotionally involved with the speaker's ideas. 
D)  Tape-record what the speaker is saying.

Question 19

A writer is commenting on a first draft of a technical report written by another team member. Which of the following comments is most appropriate?

Accepted Answer

A)  "You've really improved your editing skills, Brian. Your writing would be less confusing if you used more active voice. Similarly, your report would be even better if you used some bulleted lists to break up some of your longer paragraphs." 
B)  "Section 3 does a great job of making a case for the importance of our usability testing. Perhaps we should also include a graph showing a decrease in customer-service calls since we started testing. We may also want to add a section on user feedback." 
C)  "I'm working on several different projects right now. I've been able to proof the document. However, I leave it to you to check its organization. Also, I feel you didn't sell me on the benefits of usability testing." 
D)  "Use Arial Bold for all headings. Change on-line to online. Delete section 4. Add a map of the site in section 2. Otherwise, you are on the right track. Good work, Kathy." 
A)  "You've really improved your editing skills, Brian. Your writing would be less confusing if you used more active voice. Similarly, your report would be even better if you used some bulleted lists to break up some of your longer paragraphs." 
B)  "Section 3 does a great job of making a case for the importance of our usability testing. Perhaps we should also include a graph showing a decrease in customer-service calls since we started testing. We may also want to add a section on user feedback." 
C)  "I'm working on several different projects right now. I've been able to proof the document. However, I leave it to you to check its organization. Also, I feel you didn't sell me on the benefits of usability testing." 
D)  "Use Arial Bold for all headings. Change on-line to online. Delete section 4. Add a map of the site in section 2. Otherwise, you are on the right track. Good work, Kathy."

Question 20

one advantage of collaboration is that it can yield a more coherent document.

Accepted Answer

A) True 
 B)False

Exam 4: Writing Collaboratively

What is one of the advantages of collaboration mentioned in Chapter 4?

one advantage of collaboration is that it helps acclimate new employees to an organization.

Which of the following is likely to cause a team writing collaboratively to produce an inferior document?

Communicating diplomatically involves a critical tone.

the differences in behavior between two men or between two women are likely to be fewer and less pronounced than the differences between men and women in general.

Employees rarely use social media and personal electronics to complete work tasks.

Chapter 4 offers six suggestions for participating in a videoconference. Which of these is NOT a suggestion from the chapter?

In what way does collaboration allow an organization to grow?

A project manager is using a word processor to review an electronic file of a document written by a team member, and she does not understand the meaning of a term used in the document. What should the project manager do?

Differences between the ways men and women work in teams are hard to notice.

which three of the following features of word-processing software are particularly useful in collaboration?

Which of these statements about working with someone from another culture is true?

Which of these guidelines is NOT likely to help your team work effectively and efficiently?

one of the disadvantages of collaboration is that it is likely to lead to charges of sexual harassment, sexual discrimination, or both.

Chapter 4 offers several suggestions for conducting efficient meetings. Which of these is NOT a suggestion from the chapter?

What is one of the disadvantages of collaboration mentioned in Chapter 4?

Which of these comments about a team member's report draft is the least diplomatic?

one way to listen more effectively is to pay attention to the speaker. What are two other ways?

A writer is commenting on a first draft of a technical report written by another team member. Which of the following comments is most appropriate?

one advantage of collaboration is that it can yield a more coherent document.

Introduction to Technical Communication

Understanding Ethical and Legal Considerations

Writing Technical Documents

Analyzing Your Audience and Purpose

Researching Your Subject

Organizing Your Information

Communicating Persuasively

Emphasizing Important Information

Writing Correct and Effective Sentences

Designing Print and Online Documents

Creating Graphics

Reviewing, Evaluating, and Testing Documents and Web Sites

Writing Correspondence

Writing Job-Application Materials

Writing Proposals

Writing Informational Reports

Writing Recommendation Reports

Writing Lab Reports

Writing Definitions, Descriptions, and Instructions

Making Oral Presentations

Filters