Question 1

Cost accounting and financial reporting are information systems applications that support an organization's ________.

Accepted Answer

A) manufacturing department 
B) human resources department 
C) accounting department 
D) customer service department 
A) manufacturing department 
B) human resources department 
C) accounting department 
D) customer service department

Question 2

The expenses and risks associated with the implementation or upgrading of enterprise systems arise from the ________.

Accepted Answer

A) need for encrypting a company's data before an enterprise system can use the data 
B) lack of resources within a company to handle the implementation of the system 
C) lack of variety in the enterprise systems currently being sold in the market 
D) resistance from a company's employees to changes in existing systems 
A) need for encrypting a company's data before an enterprise system can use the data 
B) lack of resources within a company to handle the implementation of the system 
C) lack of variety in the enterprise systems currently being sold in the market 
D) resistance from a company's employees to changes in existing systems

Question 3

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?

Accepted Answer

A) accounting department 
B) operations department 
C) human resources department 
D) customer service department 
A) accounting department 
B) operations department 
C) human resources department 
D) customer service department

Question 4

The contact manager in an email account is an example of a personal information system.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true of enterprise resource planning (ERP)?

Accepted Answer

A) ERP is a suite of software applications that integrates existing systems by providing layers of software that connect applications together. 
B) The two major components of ERP systems are manufacturing applications and inventory applications. 
C) ERP is also referred to as enterprise application integration (EAI)due to its highly efficient integration properties. 
D) ERP systems are used to forecast sales and to create manufacturing plans and schedules to meet those forecasts. 
A) ERP is a suite of software applications that integrates existing systems by providing layers of software that connect applications together. 
B) The two major components of ERP systems are manufacturing applications and inventory applications. 
C) ERP is also referred to as enterprise application integration (EAI)due to its highly efficient integration properties. 
D) ERP systems are used to forecast sales and to create manufacturing plans and schedules to meet those forecasts.

Question 6

The work of committees and steering groups developed for providing process management is slow and expensive.

Accepted Answer

A) True 
 B)False

Question 7

What are information silos?

Accepted Answer

Information silos are the conditions tha

Question 8

Enterprise resource planning (ERP)incorporates accounting, manufacturing, inventory, and human resources applications.

Accepted Answer

A) True 
 B)False

Question 9

Functional information systems are information systems used by a single individual.

Accepted Answer

A) True 
 B)False

Question 10

Enterprise application integration (EAI)refers to the activity of altering existing business processes and designing new ones to take advantage of new information systems.

Accepted Answer

A) True 
 B)False

Question 11

Enterprise application integration (EAI)connects system "islands" via a new layer of software.

Accepted Answer

A) True 
 B)False

Question 12

What are enterprise information systems?

Accepted Answer

Enterprise information systems are infor

Question 13

Which of the following is a function of enterprise application integration (EAI)?

Accepted Answer

A) It is used to forecast sales and to create manufacturing plans to meet those forecasts. 
B) It manages all the interactions with customers, from lead generation to customer service. 
C) It creates information silos by departmentalizing applications. 
D) It enables existing applications to communicate and share data. 
A) It is used to forecast sales and to create manufacturing plans to meet those forecasts. 
B) It manages all the interactions with customers, from lead generation to customer service. 
C) It creates information silos by departmentalizing applications. 
D) It enables existing applications to communicate and share data.

Question 14

________ are systems that are shared by two or more independent organizations.

Accepted Answer

A) Inter-enterprise information systems 
B) Workgroup information systems 
C) Enterprise information systems 
D) Personal information systems 
A) Inter-enterprise information systems 
B) Workgroup information systems 
C) Enterprise information systems 
D) Personal information systems

Question 15

Which of the following is a characteristic of enterprise information systems?

Accepted Answer

A) They do not document procedures as the procedures are simple and informal. 
B) They are shared between two or among more independent organizations. 
C) They typically have hundreds to thousands of users. 
D) They are limited to a single department in an organization. 
A) They do not document procedures as the procedures are simple and informal. 
B) They are shared between two or among more independent organizations. 
C) They typically have hundreds to thousands of users. 
D) They are limited to a single department in an organization.

Question 16

Enterprise information systems are information systems that are shared by two or more independent organizations.

Accepted Answer

A) True 
 B)False

Question 17

The major issue caused by information silos is wasted file space.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is true of enterprise information systems?

Accepted Answer

A) They are information systems that are shared by two or more independent organizations. 
B) The solutions to problems in these systems usually involve more than one department. 
C) They typically support less than 100 users. 
D) They are called personal information systems if they support a particular business function. 
A) They are information systems that are shared by two or more independent organizations. 
B) The solutions to problems in these systems usually involve more than one department. 
C) They typically support less than 100 users. 
D) They are called personal information systems if they support a particular business function.

Question 19

What is enterprise resource planning (ERP)?

Accepted Answer

ERP is a suite of applications, a databa

Question 20

Workgroup information systems that support a particular department are called personal information systems.

Accepted Answer

A) True 
 B)False

Exam 7: Organizations and Information Systems

Cost accounting and financial reporting are information systems applications that support an organization's ________.

The expenses and risks associated with the implementation or upgrading of enterprise systems arise from the ________.

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?

The contact manager in an email account is an example of a personal information system.

Which of the following statements is true of enterprise resource planning (ERP)?

The work of committees and steering groups developed for providing process management is slow and expensive.

What are information silos?

Enterprise resource planning (ERP)incorporates accounting, manufacturing, inventory, and human resources applications.

Functional information systems are information systems used by a single individual.

Enterprise application integration (EAI)refers to the activity of altering existing business processes and designing new ones to take advantage of new information systems.

Enterprise application integration (EAI)connects system "islands" via a new layer of software.

What are enterprise information systems?

Which of the following is a function of enterprise application integration (EAI)?

________ are systems that are shared by two or more independent organizations.

Which of the following is a characteristic of enterprise information systems?

Enterprise information systems are information systems that are shared by two or more independent organizations.

The major issue caused by information silos is wasted file space.

Which of the following statements is true of enterprise information systems?

What is enterprise resource planning (ERP)?

Workgroup information systems that support a particular department are called personal information systems.

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