Exam 8: Enterprise Resource Planning

In the supply chain,___________________ refers to establishing a network of warehouses for storing products,choosing carriers to deliver products to customers,and scheduling carrier pick-ups.

Recent surveys of financial executives show that ____________________ percent of the respondents said that their organization's ERP total project costs were 10 to 30 percent above the original budget.

Three key business partners in an ERP project include the ERP system integrator,the ERP software provider,and the ERP software developer.

Explain supply chain management.

The ____ protects the health insurance coverage for workers and their families and requires the establishment of national standards for electronic health care transactions and national identifiers for providers,health insurance plans,and employers.

According to a recent survey by the Aberdeen Group,nearly 50 percent of U.S.companies view expansion into global markets as a growth opportunity.

The SAP ERP ____ software module records all financial transactions in the general ledger accounts and generates financial statements for external reporting.

The ____ stage of a project provides on-going technical support,delivers on-going training for new end users and to cover system upgrades and plans and implements necessary software upgrades.

___________________________________ enables sharing of data across an entire enterprise.

Modifying the ERP software to fit the process is a highly desirable choice when customization is needed.

If the goal is to complete the project as quickly as possible and to minimize the risk of project failure,potential increases in ____ should be rejected.

Improved inventory management can eliminate out-of-stock situations,which drive customers to your competitors.

When implementing new ERP software,employees need to be given the big picture on the extent of change and how it will impact them personally in terms of changes in their roles,job performance expectations,and interaction with others.

Training should always be considered a one-time event.

The SAP ERP ____ software module plans and records quality control activities such as product inspections and material certifications.

The cost of a typical ERP implementation is quite high,running from several hundred thousand dollars to hundreds of millions of dollars.

In the supply chain,____________________ is the process responsible for increasing customer satisfaction and improving the customer experience.

The leading ERP software vendors for large organizations include Infor,Microsoft,Oracle (including its two acquisitions JD Edwards and PeopleSoft),and SAP (Systems Applications and Products).

____ applications frequently draw on the data captured and stored in an ERP system-data such as orders,shipments,inventory,customers,suppliers,etc.

The ____ software support provider is an organization that ensures that the users are able to use the software effectively once it is installed.