Question 1

An excellent way for an informal organization to work for the good of the company is to bring informal leaders into the decision-making process.

Accepted Answer

A) True 
 B)False

Question 2

What is one weakness of group decision making?

Accepted Answer

A)  Group members may pressure others to conform to decrease the possibility of disagreement. 
B)  Groups tend to generate significantly fewer alternatives than an individual. 
C)  The participation of group members decreases the likelihood that a decision will be accepted by the employees. 
D)  Groups bring less information and knowledge to the decision process. 
A)  Group members may pressure others to conform to decrease the possibility of disagreement. 
B)  Groups tend to generate significantly fewer alternatives than an individual. 
C)  The participation of group members decreases the likelihood that a decision will be accepted by the employees. 
D)  Groups bring less information and knowledge to the decision process.

Question 3

An organization that has undergone reengineering has completely redesigned its business structures and processes in order to improve operations.

Accepted Answer

A) True 
 B)False

Question 4

Sarah Lyra is a safety engineer for a company that makes petrochemicals.What kind of a position does she have in the company since she is not directly involved in the process of making any chemicals?

Accepted Answer

The answer of Sarah Lyra is a safety engineer for...

Question 5

____________________ is the complete redesign of business structures and processes in order to improve operations.

Accepted Answer

The answer of ____________________ is the complete redesign of business...

Question 6

Which of the following is a picture of the relationships among tasks and those employees given authority to do those tasks?

Accepted Answer

A)  an informal chart 
B)  a relationship chart 
C)  an organization chart 
D)  a formal picture 
A)  an informal chart 
B)  a relationship chart 
C)  an organization chart 
D)  a formal picture

Question 7

American Express is organized into four divisions that cater to businesses,consumers,travellers,and investors.American Express uses which of the following types of departmentalization?

Accepted Answer

A)  customer 
B)  geographic 
C)  process 
D)  product 
A)  customer 
B)  geographic 
C)  process 
D)  product

Question 8

Which of the following is the sharing of job duties and authority with subordinates?

Accepted Answer

A)  job enrichment 
B)  responsibility sharing 
C)  delegation of authority 
D)  functionalization 
A)  job enrichment 
B)  responsibility sharing 
C)  delegation of authority 
D)  functionalization

Question 9

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called which of the following structures?

Accepted Answer

A)  subordinated 
B)  committee 
C)  matrix 
D)  functional 
A)  subordinated 
B)  committee 
C)  matrix 
D)  functional

Question 10

Manufacturers often centralize production and decentralize their financial decision making.

Accepted Answer

A) True 
 B)False

Question 11

The virtual corporation is one way that organizations can transform information technology into a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 12

Kohber is a Swiss-company that makes medical equipment.It recently purchased a company that manufactures packaging for high-value drugs.Since it will run the packaging company as a separate division for its own use,it would seem that Kohber is departmentalized by which of the following?

Accepted Answer

A)  function 
B)  product 
C)  geography 
D)  customer 
A)  function 
B)  product 
C)  geography 
D)  customer

Question 13

What is one of the advantages of a wide span of control?

Accepted Answer

A)  close supervision of employees 
B)  a lack of synchronization 
C)  an absence of managerial support 
D)  greater organizational flexibility 
A)  close supervision of employees 
B)  a lack of synchronization 
C)  an absence of managerial support 
D)  greater organizational flexibility

Question 14

Mario Laytana is a warehouse manager for a company that produces and sells peaches and peach-related products.In this small entrepreneurial firm,there are direct lines of communication and authority flowing from the company's CEO down to Laytana and through her to the workers in the warehouse.Laytana works in which of the following?

Accepted Answer

A)  a functional organization 
B)  a matrix organization 
C)  a staff organization 
D)  a line organization 
A)  a functional organization 
B)  a matrix organization 
C)  a staff organization 
D)  a line organization

Question 15

Coca-Cola Enterprises (CCE)is the largest bottler and distributor of Coke products in the world.It is organized around its North America division and its European division.Which of the following types of departmentalization allows CCE to respond to the demands of different markets?

Accepted Answer

A)  process 
B)  geography 
C)  customer 
D)  function 
A)  process 
B)  geography 
C)  customer 
D)  function

Question 16

____________________ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Accepted Answer

Cross-func

Question 17

Which of the following defines the relationships of authority from one level of organization to the next,from top to bottom?

Accepted Answer

A)  chain of accountability 
B)  chain of order 
C)  chain of command 
D)  functional chain 
A)  chain of accountability 
B)  chain of order 
C)  chain of command 
D)  functional chain

Question 18

What are the day-to-day relationships that develop in an organization but are not listed on an organization chart?

Accepted Answer

A)  the informal organization 
B)  the casual organization 
C)  the hierarchical organization 
D)  the grapevine organization 
A)  the informal organization 
B)  the casual organization 
C)  the hierarchical organization 
D)  the grapevine organization

Question 19

Which of the following is designed with direct,clear lines of authority and communication flowing from the top managers downward?

Accepted Answer

A)  a line organization 
B)  a functional organization 
C)  a staff organization 
D)  a matrix organization 
A)  a line organization 
B)  a functional organization 
C)  a staff organization 
D)  a matrix organization

Question 20

____________________ is the process of dividing the work and assigning tasks to workers.

Accepted Answer

The answer of ____________________ is the process of dividing the...

An excellent way for an informal organization to work for the good of the company is to bring informal leaders into the decision-making process.

What is one weakness of group decision making?

An organization that has undergone reengineering has completely redesigned its business structures and processes in order to improve operations.

Sarah Lyra is a safety engineer for a company that makes petrochemicals.What kind of a position does she have in the company since she is not directly involved in the process of making any chemicals?

____________________ is the complete redesign of business structures and processes in order to improve operations.

Which of the following is a picture of the relationships among tasks and those employees given authority to do those tasks?

American Express is organized into four divisions that cater to businesses,consumers,travellers,and investors.American Express uses which of the following types of departmentalization?

Which of the following is the sharing of job duties and authority with subordinates?

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called which of the following structures?

Manufacturers often centralize production and decentralize their financial decision making.

The virtual corporation is one way that organizations can transform information technology into a competitive advantage.

Kohber is a Swiss-company that makes medical equipment.It recently purchased a company that manufactures packaging for high-value drugs.Since it will run the packaging company as a separate division for its own use,it would seem that Kohber is departmentalized by which of the following?

What is one of the advantages of a wide span of control?

Coca-Cola Enterprises (CCE)is the largest bottler and distributor of Coke products in the world.It is organized around its North America division and its European division.Which of the following types of departmentalization allows CCE to respond to the demands of different markets?

____________________ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Which of the following defines the relationships of authority from one level of organization to the next,from top to bottom?

What are the day-to-day relationships that develop in an organization but are not listed on an organization chart?

Which of the following is designed with direct,clear lines of authority and communication flowing from the top managers downward?

____________________ is the process of dividing the work and assigning tasks to workers.

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Motivating Employees

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters

Exam 8: Designing Organizational Structures

An excellent way for an informal organization to work for the good of the company is to bring informal leaders into the decision-making process.

What is one weakness of group decision making?

An organization that has undergone reengineering has completely redesigned its business structures and processes in order to improve operations.

Sarah Lyra is a safety engineer for a company that makes petrochemicals.What kind of a position does she have in the company since she is not directly involved in the process of making any chemicals?

____________________ is the complete redesign of business structures and processes in order to improve operations.

Which of the following is a picture of the relationships among tasks and those employees given authority to do those tasks?

American Express is organized into four divisions that cater to businesses,consumers,travellers,and investors.American Express uses which of the following types of departmentalization?

Which of the following is the sharing of job duties and authority with subordinates?

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called which of the following structures?

Manufacturers often centralize production and decentralize their financial decision making.

The virtual corporation is one way that organizations can transform information technology into a competitive advantage.

Kohber is a Swiss-company that makes medical equipment.It recently purchased a company that manufactures packaging for high-value drugs.Since it will run the packaging company as a separate division for its own use,it would seem that Kohber is departmentalized by which of the following?

What is one of the advantages of a wide span of control?

Coca-Cola Enterprises (CCE)is the largest bottler and distributor of Coke products in the world.It is organized around its North America division and its European division.Which of the following types of departmentalization allows CCE to respond to the demands of different markets?

____________________ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Which of the following defines the relationships of authority from one level of organization to the next,from top to bottom?

What are the day-to-day relationships that develop in an organization but are not listed on an organization chart?

Which of the following is designed with direct,clear lines of authority and communication flowing from the top managers downward?

____________________ is the process of dividing the work and assigning tasks to workers.

understanding Evolving Economic Systems and Competition

the Global Marketplace and Governments’ Roles

Social Trends, social Responsibility, and Making Ethical Decisions in Business

Using Technology to Manage Information and for Business Success

Forms of Business Ownership

Entrepreneurship and Small Business

Management and Leadership in Today’s Organizations

Motivating Employees

Managing Human Resources and Labour Relations

Achieving World-class Operations Management

Understanding the Customer

Creating Marketing Strategies

Using Financial Information and Accounting

Understanding Money, financial Institutions, and the Securities Markets

Managing the Firm’s Finances

Filters