Exam 7: Management and Leadership in Today’s Organizations

Which of the following decision types is indicated by the following statement? A manager of a factory that employs 230 women and 185 men grants a female employee six weeks of disability leave and assigns her workload to an employee who has been trained on how to operate nearly every machine in the factory.

What is the specialized knowledge and ability that a person brings to a job,such as computer programming?

Which of the following is one of the four essential,broad-based managerial skills?

Textron Corporation is establishing a legal division.The newly appointed head of the division is organizing,hiring people,and operating the division.This division head is performing which of the following management roles?

After the French voiced their negative opinions about the United States' involvement in Iraq,many Americans chose to stop buying French products.This buying stoppage affected not only companies located in France,but also many companies located in the United States with U.S.employees.These companies,including Michelin and Bic,could have used which of the following type of planning to deal with the ill feelings that Americans had toward France and anything French?

Leadership includes which of the following activities?

Middle managers usually perform which of the following activities?

Managers typically follow five steps in the decision-making process.Which of the following steps is first?

What are the three basic roles of management?

____________________ skills are the ability to operate in diverse cultural environments.

Which of the following statements about empowering employees is most accurate?

Raja Hossein monitors the quality of staplers manufactured under the brand name Bostitch.If a stapler doesn't meet the standards that are agreed upon,an employee in his department puts the stapler in a reject pile.Which of the following functions is Hossein performing?

Which of the following represents an organization's general purpose or reason for existence?

"If sales for the quarter drop by 10 percent or more,there will be an automatic cut in managers' travel and expense budgets." This type of change in a tactical plan is called a ____________________ plan.

Dean Jager is in charge of the volunteer staff at the Booth Western Art Museum.He makes the work assignments,determines work schedules,and makes sure the museum uses all of its volunteer staff efficiently.What type of manager is he?

Which of the following type of planning is short-range and detailed,based on long-range planning,and focuses on current operations?

What is the first step in making a nonprogrammed decision?

Two coworkers at Nortel came up with an idea for renting software over the Internet.Nortel's top management liked the idea and set up a special division called Channelware devoted to taking the idea and making a new product.The ability of the Nortel top management to create this new division and assign employees to it is a result of their having which of the following?

List the three types of participative leadership.

The ability to see how the parts of an organization fit together and to relate it to other organizations is called a ____________________ skill.