Exam 4: Communication

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As the nurse listens to a supervisor,the nurse has a smile on her face but has crossed her arms in front of her chest and has crossed her legs.This is an example of a __________ posture.

(Short Answer)
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A nurse is caring for a patient who is experiencing excruciating pain and requires frequent administration of analgesics.What statement would be an example of the nurse demonstrating aggressive communication?

(Multiple Choice)
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The nurse recognizes that a patient experiencing stress feels vulnerable.What would be the most appropriate way for the nurse to intervene?

(Multiple Choice)
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A nurse must violate the personal space of a patient to perform an invasive procedure.How can the nurse reduce the discomfort of the patient?

(Multiple Choice)
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Which defining characteristics support the patient problem of impaired verbal communication? (Select all that apply.)

(Multiple Choice)
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The nurse considers the feelings and needs of a patient by stating,"I know you are concerned about your surgery tomorrow.How can I help you?" What type of communication is this?

(Multiple Choice)
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The nurse is sitting in a chair near the patient's bed,leaning forward to hear what the patient is saying,and does not interrupt.What is the nurse demonstrating?

(Multiple Choice)
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Which are examples of passive listening? (Select all that apply.)

(Multiple Choice)
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Although the patient denies pain,the nurse observes the patient breathing rapidly with clenched fists and facial grimacing.What is the nurse's best response to these observations?

(Multiple Choice)
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A nurse communicates with a patient by maintaining eye contact and through the use of touch.What type of communication technique is the nurse demonstrating?

(Multiple Choice)
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How may a nurse caring for a pediatric patient best be perceived as nonthreatening?

(Multiple Choice)
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If the nurse aggressively says to a patient,"Why couldn't you have asked me to give you your pain medication when I was in here earlier?" What feeling is the patient most likely to demonstrate?

(Multiple Choice)
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How can the nurse demonstrate warmth and acceptance when listening to a patient?

(Multiple Choice)
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A patient roughly asks the nurse to bring him some ice cream.What would be considered an assertive response by the nurse?

(Multiple Choice)
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____________ is described as the exchange of information.

(Short Answer)
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A nurse is communicating with an older adult.How might the nurse enhance communication?

(Multiple Choice)
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A nurse actively avoids the use of one-way communication.What is the major problem with one-way communication?

(Multiple Choice)
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What communication technique should the nurse use when communicating with an unresponsive patient?

(Multiple Choice)
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What does therapeutic communication accomplish?

(Multiple Choice)
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When listening to a patient,what action by the nurse demonstrates disinterest and coldness?

(Multiple Choice)
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